Michael Ping's Location
South Bend-Mishawaka Region, United States
Michael Ping's Contact Details
Michael Ping work email
- Valid
- Valid
- Valid
- Valid
- Valid
Michael Ping personal email
n/a
About Michael Ping
PROFILE SUMMARYAssurant Lead Field Repair TechnicianCurrently managing field repair tech to confirm proper diagnosis/repair of wireless devicesCoaching/Mentoring/Disciple/Schedule/Expense ManagementSeasoned professional skilled in multiple fields:4 years performing Wireless device diagnostics/repair with positive customer outcomes 16 years in front of post-secondary classroom teaching: computer literacy/hardware/MS software/networking/classroom management/student engagement 20 years in software development/programming/business analysis Exceptional project management, communication, analytical, and organization skills
Michael Ping's Current Company Details
Spartan Tool
Actively Seeking Employment in IT Development/IT Management/Corporate Training/Secondary Education
Michael Ping Work Experience Details
-
Camera Repair TechnicianSpartan Tool Apr 2023 - PresentNiles, Michigan, United States
-
Lead Field Repair TechnicianAssurant Oct 2021 - Oct 2022South Bend-Mishawaka RegionBuild out new Assurant Device Service Experience (Instore Repair) instance in local T-Mobile location.AASP certified in IOS iPhone models 5X-13XWise Level II CertifiedPartner with T-Mobile to evaluate/resolve guest's service/repair issues for a Great Device Service Experience.Act as Assurant store level point of contact for escalated service/repair guests. Coach techs in interpersonal skills to continuously improve CX interactions.Mentor/Train Field Techs in… Show more Build out new Assurant Device Service Experience (Instore Repair) instance in local T-Mobile location.AASP certified in IOS iPhone models 5X-13XWise Level II CertifiedPartner with T-Mobile to evaluate/resolve guest's service/repair issues for a Great Device Service Experience.Act as Assurant store level point of contact for escalated service/repair guests. Coach techs in interpersonal skills to continuously improve CX interactions.Mentor/Train Field Techs in triage/diagnosis/repair of IOS/Android devices.Manage inventory/scheduling/payroll/disciple at store level.Decommission 2 different Indiana DSE instances. Show less -
Technical ExpertAsurion Aug 2017 - Oct 2021South Bend-Mishawaka RegionPartner with T-Mobile staff to find the best solution for the guest Solve wireless device issues for T-Mobile/Sprint guests including device repair/software problemsEducate guests to improve device performanceControl tech bay expenses via proper scheduling and inventory managementAsurion Certified Interviewer -
Visiting Assistant ProfessorPurdue University Northwest Aug 2016 - May 2017Northwest IndianaCourses taught: Advanced Word Processing, Computers and Software Packages, Microcomputer Spreadsheet Applications, Operating Systems Technologies, Systems Analysis and Design Methods, Visual Basic Programming -
Visiting Assistant ProfessorPurdue University North Central Aug 2015 - May 2016Courses taught: Computers and Software Packages, Database Fundamentals, Information Technology Architectures, Introduction to Systems Development, Microcomputer Spreadsheet Applications, Systems Design and Analysis Methods
-
Associate FacultyLake Michigan College Sep 2013 - Aug 2015Benton Harbor, Michigan AreaCourses taught: Introduction to Computer Literacy, Introduction to Programming using Visual Basic, Introduction to Linux, Comparative Operating Systems -
Data Center TechnicianData Realty Nov 2012 - Aug 2015South Bend, Indiana AreaMonitor internal computer systems for integrity. Monitor physical infrastructure, such as, HVAC to insure proper datacenter operations.Provide physical security via building rounds and utilization of multiple cameras.Develop system monitoring guidelines for Data Realty to provide monitoring as a service in product mix enhancing revenue generation. -
Director Of It ProgramsNational College Of Business & Technology Mar 2011 - Aug 2012 -
Associate Faculty In Information Technology/BusinessNational College Of Business & Technology Nov 2010 - Feb 2011South Bend, Indiana Area
-
Associate Faculty In Information TechnologyBethel College Aug 2009 - May 2011Mishawaka, IndianaTeach Java Programming to Information Technology MajorsFacilitate classes in MS Office 2010 to provide students with required skills to succeed at Bethel.Instruct students in basic computer literacy to allow them to function more effectively in this technology based society. -
Associate Faculty In Computer Science And InformaticsIndiana University South Bend Aug 2009 - May 2011South Bend, Indiana AreaEducate students in all facets of MS Office Suite in order for them to function effectively as college students with writing papers, documenting presentations and working with other tools, such as Excel and Access. Instruct computer literacy so that students will be able to make better technology decisions with respect to hardware and software purchases and what application to use for what purpose.Take part in curriculum and textbook descisionmaking process.Serve on Academic… Show more Educate students in all facets of MS Office Suite in order for them to function effectively as college students with writing papers, documenting presentations and working with other tools, such as Excel and Access. Instruct computer literacy so that students will be able to make better technology decisions with respect to hardware and software purchases and what application to use for what purpose.Take part in curriculum and textbook descisionmaking process.Serve on Academic Non-Tenure Track Faculty Committee within the Academic Senate. Show less -
Associate Faculty In Computer Literacy/Office ApplicationsHarrison College Sep 2010 - Dec 2010Elkhart, IndianaFacilitate instruction in MS Office including Word, PowerPoint, Excel. Instruct students on why and how to use a computer effectively in a business environment. -
Associate Faculty Cins/CintIvy Tech Community College Jan 2009 - Dec 2010South Bend, Indiana AreaDevelop and present materials about computer networks. This includes lectures/handouts/assignments/projects and exams. Ensure student success through effective classroom management so that learning objectives are met. Advise students on program options. Be available to students for consult about class material. -
Associate Faculty In Decision SciencesIndiana University South Bend Jul 2005 - Aug 2008Develop, maintain, and present materials to develop and measure student knowledge in use of Microsoft Office SuiteManage classroom environment effectively to ensure learning objectives are met (61% C or higher) Counsel students on class subjects or study program in generalProvide input on curriculum development in departmental meetings
-
Senior Programmer/AnalystCitigroup Dec 2003 - May 2008Design and implement training plan for 3 contractors transitioning to support internal account receivables system Manage transitional work assignments for 3 contractors to ensure smooth transition Achieve excellent rapport with Mexico business clients through positive customer service attitudeAct as Technical SME on 3 member team to convert internal receivables system to in-country receivables systemProvide sole secondary account receivable application software support for… Show more Design and implement training plan for 3 contractors transitioning to support internal account receivables system Manage transitional work assignments for 3 contractors to ensure smooth transition Achieve excellent rapport with Mexico business clients through positive customer service attitudeAct as Technical SME on 3 member team to convert internal receivables system to in-country receivables systemProvide sole secondary account receivable application software support for 800 branches Monitor system capacity to ensure braches were not impacted in booking loans or making collectionsDevelop and implement systems to eliminate data synchronization issues in a distributed environmentDevelop data integration solutions across multiple platforms using CONNECT:Direct and FTP and SFTP Coordinate with external vendors to ensure project successCollaborate with primary stakeholders to design solutions to problemsDocument project deliverables to meet audit requirements and effectively communicate status of deliverables to all levelsParticipate in quality assurance testing to ensure project meets business requirementsWon 3 Select Peer Awards and 2 Management Performers awards in 2005 and 2006. Show less -
Software System AnalystCitigroup Feb 2001 - Dec 2003Develop and present internal receivables system training materials to an audience of 40 people One of a team of six to convert Associates to Citifinancial receivables system within 90 days Direct and monitor source management tool conversion with vendor interaction at South Bend locationParticipate in continuity of business testing and SOX validation testingCoded Assembler and SAS programs and JCL related to projectsMonitored and scheduled jobs in Zeke automated scheduling… Show more Develop and present internal receivables system training materials to an audience of 40 people One of a team of six to convert Associates to Citifinancial receivables system within 90 days Direct and monitor source management tool conversion with vendor interaction at South Bend locationParticipate in continuity of business testing and SOX validation testingCoded Assembler and SAS programs and JCL related to projectsMonitored and scheduled jobs in Zeke automated scheduling toolSelected as 1 of 9 members on Micro-LAN Steering Committee to set policy related to network and PC issues Show less
-
Senior Programmer/AnalystThe Associates Apr 1998 - Feb 2001Designed, coded, and tested solutions using MQSeries as backbone in distributed communication middleware systemAssembler and CICS on IBM OS/390Developed skills in project management though training and practice adhering to SDLCDeveloped and presented materials on The Associates MQSeries implementation to ALCS Users GroupMentored 5 new team members in the Associates MQSeries implementation -
Programmer/Analyst IiThe Associates Dec 1996 - Apr 1998Assisted in developing the project plan to evaluate IBM's MQSeries productCompiled and edited MQSeries Product Evaluation Report using MS Word, MS Excel, and SASDesigned, coded, and tested solutions using MQSeries to test product feasibility at The AssociatesAssembler, CICS and COBOL on IBM OS/390 COBOL on IBM AS/400
-
Programmer AnalystMci Systemhouse Sep 1996 - Dec 1996Designed, coded, and tested solutions using Assembler and COBOL in manufacturing environment -
Programmer IiThe Associates May 1995 - Sep 1996Compiled and edited DB2 Product Evaluation Report with MS Word, MS Excel, and SASDesigned, coded, and tested solutions using DB2 via an Assembler Language to test the product at The AssociatesSelected by Vice President to a 30-member team to convert receivables system to different operating platformAssisted in the development of a facility to compare different databasesDeveloped automated console messages to streamline operationsResearched and documented business… Show more Compiled and edited DB2 Product Evaluation Report with MS Word, MS Excel, and SASDesigned, coded, and tested solutions using DB2 via an Assembler Language to test the product at The AssociatesSelected by Vice President to a 30-member team to convert receivables system to different operating platformAssisted in the development of a facility to compare different databasesDeveloped automated console messages to streamline operationsResearched and documented business requirements, functional and technical specificationsCoded and tested changes from the above specifications to support operating system migrationCommunicated project status to project manager Show less
-
Programmer IThe Associates Feb 1994 - Apr 1995Coded solutions to business problems from specifications provided by more experienced staffSupported independent system and user testing by the businessSelected by manager to represent team on 8-person committee dealing with testing issues
-
Production CoordinatorThe Associates Jan 1991 - Jan 1994Selected from a group of 60 candidates to participate in Assembler Language Programmer training classEffectively communicated issues to support personnel to resolve issuesSelected by supervisor as member of Business Process Reengineering teamTrained 3 employees on departmental policies and procedures to ensure quality of workInformed management of production problems impacting availabilityMonitored batch-processing schedules with automated batch scheduling package to ensure… Show more Selected from a group of 60 candidates to participate in Assembler Language Programmer training classEffectively communicated issues to support personnel to resolve issuesSelected by supervisor as member of Business Process Reengineering teamTrained 3 employees on departmental policies and procedures to ensure quality of workInformed management of production problems impacting availabilityMonitored batch-processing schedules with automated batch scheduling package to ensure timely completionCorrected batch processing issues within area of control Show less
Michael Ping Skills
Object Oriented Software
Object Oriented Design
Learning Styles
E Learning Implementation
Adult Learning Methodologies
Curriculum Design
Windows Server
Linux
Java
Visual Studio
Visual Basic
Operating Systems
Educational Technology
Software Documentation
Program Management
Networking
System Administration
Customer Service
Information Technology
Computer Hardware
Network Administration
Team Leadership
Data Analysis
Operations Management
Time Management
Staff Development
Business Analysis
Project Planning
Security
Public Speaking
Sql
Coaching
Active Directory
Process Improvement
E Learning
Change Management
Technical Writing
Inventory Management
Leadership Development
Teamwork
Business Development
Business Process Improvement
Network Security
Cobol
Assembly Language
University Teaching
Leadership
Management
Sdlc
Training
Michael Ping Education Details
-
3.71/4.00
-
4.0/4.0
-
Networking/Programming
-
3.3/4.0
-
Management/Marketing
Frequently Asked Questions about Michael Ping
What company does Michael Ping work for?
Michael Ping works for Spartan Tool
What is Michael Ping's role at the current company?
Michael Ping's current role is Actively Seeking Employment in IT Development/IT Management/Corporate Training/Secondary Education.
What is Michael Ping's email address?
Michael Ping's email address is mp****@****ast.net
What schools did Michael Ping attend?
Michael Ping attended Indiana University South Bend, Lake Michigan College, Ivy Tech Community College, Indiana University South Bend, Indiana University South Bend.
What skills is Michael Ping known for?
Michael Ping has skills like Object Oriented Software, Object Oriented Design, Learning Styles, E Learning Implementation, Adult Learning Methodologies, Curriculum Design, Windows Server, Linux, Java, Visual Studio, Visual Basic, Operating Systems.
Not the Michael Ping you were looking for?
-
2toyota.com, toyota.com -
Michael Ping
Scottsdale, Az4gmail.com, blackhawkcorp.com, gmail.com, blackhawkinvest.com13 +165071XXXXX
-
Michael Ping
Miami-Fort Lauderdale Area3hotmail.com, kohls.com, go.com -
Michael Ping
Batavia, Il5qumu.com, netapp.com, comcast.net, gateway.com, kaltura.com10 +163033XXXXX
-
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial