Promoted to Senior Communications Associate in October 2024 after assisting Director of Communications and Executive Director develop communications materials for external partners and fundraising purposes. Current notable projects:• Drafting agency impact stories illustrating Tech Talent Project placement accomplishments, using interview and research materials, as part of messaging materials and grant applications. • Preparing media toolkits with organizing partners, such as… Show more Promoted to Senior Communications Associate in October 2024 after assisting Director of Communications and Executive Director develop communications materials for external partners and fundraising purposes. Current notable projects:• Drafting agency impact stories illustrating Tech Talent Project placement accomplishments, using interview and research materials, as part of messaging materials and grant applications. • Preparing media toolkits with organizing partners, such as the CDC Foundation and U.S. Office of Personnel Management, for 500+ attendee Tech to Gov Virtual Forum and Hiring Fairs. • Contribute to the drafting and revision of several critical organizational documents, including two grant funding applications and a federal tech plum book so far. Show less

Tech Talent Project is a non-partisan, non-profit dedicated to increasing the capacity of federal, state, and local government agencies to recruit modern technical leaders into critical service delivery positions. Tech Talent Project has successfully assisted dozens of government agencies with recruiting top technical talent for numerous crucial technology positions including CIOs, CISOs, CTOs, Agency Secretaries, Senior Advisors and more.Accomplishments:• Contributed to the… Show more Tech Talent Project is a non-partisan, non-profit dedicated to increasing the capacity of federal, state, and local government agencies to recruit modern technical leaders into critical service delivery positions. Tech Talent Project has successfully assisted dozens of government agencies with recruiting top technical talent for numerous crucial technology positions including CIOs, CISOs, CTOs, Agency Secretaries, Senior Advisors and more.Accomplishments:• Contributed to the research, drafting, and project coordination for a series of nine memos on modern technical practices, which led to in-depth partnerships with over a dozen state and local government administrations.• Coordinated placement of 23 chief technical executives across 12 state government agencies by managing deadlines, internal and external communications, and critical project documents.• Project managed a virtual government hiring forum and job fair with ~600 attendees, maintaining relationships with executive partners and candidates through regular touch points and event facilitation. Show less

Promoted to full time associate in 2023 to help the VP of Partnerships promote the state memo project, and help drive Tech Talent’s new state executive hiring initiative.

About: SoSha is a SaaS social sharing platform that provides organizations with tools to build and grow their earned social media presence. We deliver a high ROI alternative and/or supplement to digital advertising by providing easy, effective methods to engage online communities and build brand reputation. Key Responsibilities/Projects:• Lead, develop, and execute SoSha’s marketing and communications strategy across earned and owned media channels, including social media, email… Show more About: SoSha is a SaaS social sharing platform that provides organizations with tools to build and grow their earned social media presence. We deliver a high ROI alternative and/or supplement to digital advertising by providing easy, effective methods to engage online communities and build brand reputation. Key Responsibilities/Projects:• Lead, develop, and execute SoSha’s marketing and communications strategy across earned and owned media channels, including social media, email marketing, website pages, and blog posts. • Developed materials with the sales team to convert high-value clients including the DNC, Planned Parenthood, and PR Newswire, contributing to a 93.2% monthly recurring revenue growth rate and a ~207% increase in total paying clients. • Completely redesigned the company website, sosha.ai, including building a help center and blog, driving a 123% increase in sessions and a 95% increase in unique visitors compared to the prior two-year period. Show less

About: Blink Health is an e-commerce health care start-up specialized in providing discounts on various prescription drugs regardless of insurance status. My main responsibilities included managing a team of customer experience specialists, compiling and analyzing metric data, and driving efforts to meet department goal benchmarks. Accomplishments: • Facing declining key performance metrics in Q1 2019, trained and managed a team of twelve new direct reports, overseeing increase… Show more About: Blink Health is an e-commerce health care start-up specialized in providing discounts on various prescription drugs regardless of insurance status. My main responsibilities included managing a team of customer experience specialists, compiling and analyzing metric data, and driving efforts to meet department goal benchmarks. Accomplishments: • Facing declining key performance metrics in Q1 2019, trained and managed a team of twelve new direct reports, overseeing increase in metrics back to department benchmarks by beginning Q2 2019.• Analyzed and cataloged data on customer satisfaction, relaying relevant feedback to appropriate actors across the company, resulting in maintaining >90% customer satisfaction score for most of FY 2020.•Collaborated with the COO and co-workers across the company to improve employee engagement, which led to an increase of the company’s overall engagement score by approximately 7% in Q4 2020. Show less

About:Democratic Congressman Adriano Espaillat represents New York's 13th Congressional District, which includes Upper Manhattan neighborhoods including Harlem & Morningside Heights, as well as parts of the Bronx. I worked in the Congressman's Legislative Office in Washington D.C., assisting with legislative briefings, communications materials including social media posts, press releases, and talking points, and various constituent services. Accomplishments: • Wrote press… Show more About:Democratic Congressman Adriano Espaillat represents New York's 13th Congressional District, which includes Upper Manhattan neighborhoods including Harlem & Morningside Heights, as well as parts of the Bronx. I worked in the Congressman's Legislative Office in Washington D.C., assisting with legislative briefings, communications materials including social media posts, press releases, and talking points, and various constituent services. Accomplishments: • Wrote press releases and coordinated press conferences in the wake of the child separation crisis at the border in July 2020, resulting in a notable increase in media and constituent interaction with the office. • Drafted briefings on over 20 hearings by interest groups, federal agencies, and committees for the Congressman, reducing his workload and archiving information for future use.• Organized event with the Congressional Hispanic Caucus involving 60+ Dominican-American prominent figures from New York to highlight the accomplishments of the Dominican-American community. Show less

Accomplishments:• Promoted in September 2018.• Handled at least 8,000 email and call inquiries from doctors, patients, and pharmacists of the course of my tenure. • Provided anecdotal and data-driven examples of pain points in customer workflow to managers and marketing teams, resulting in workflow improvements.

About: Sales Associate & Enterprise Assistant who provided quality customer and client assistance, assisted thousands of customers over my tenure, and utilized sales data to determine impact of numerous variables on the likelihood of a successful purchase, including product presentation, pricing, and effective customer support techniques.

About: Co-Founded Baruch College's first and only non-fiction literary magazine focused on highlighting a multidisciplinary range of work from a variety of authors. I was in charge of editing and curating all editorial content, ensuring magazine funding, building the magazine's branding, and promoting greater audience interaction. Accomplishments:• Worked alongside my fellow Co-Editor-in-Chief to construct the online magazine’s brand, website, & content marketing, attracting… Show more About: Co-Founded Baruch College's first and only non-fiction literary magazine focused on highlighting a multidisciplinary range of work from a variety of authors. I was in charge of editing and curating all editorial content, ensuring magazine funding, building the magazine's branding, and promoting greater audience interaction. Accomplishments:• Worked alongside my fellow Co-Editor-in-Chief to construct the online magazine’s brand, website, & content marketing, attracting hundreds of online visitors in the first six months. • Planned a successful, 100-person launch event, with talks and readings by faculty and magazine staff, catering, and my interview with Phillip Roth, Co-Founder of literary magazine, N+1. •Analyzed online engagement trends to design new strategies to increase readership, including collaboration with the school newspaper and •Fundraised a $14,000 lump sum and a $5,000 annual budget from outside donors, by drafting and presenting proposals and brand materials, to fund all magazine activities. Show less

About:Worked as part of a need-based student tutoring service located at the College of Staten Island, providing over 100 students over the course of my tenure with assistance in the subjects of English, Political Science and American History. Also taught a small class of ESL students English writing skills for a semester in order to prepare them for an examination the College Aptitude Test in Writing (CATW).

About: Wrote editorial pieces on topics such as international and regional politics, socio economic issues, and cultural shifts. Wrote more than a dozen published articles.

About:Updated The Banner's content on the official school website, thebannercsi.wordpress.com, coordinated the newspaper's social media strategy on Twitter in order to promote school events and new articles, and manages all the Banner's viral and online media.