Michael Hoang Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

SalesForce acquired Slack Technologies in July 2021.

Greater Denver Area

Greater Denver Area

- Credit Analysis: Evaluated new and existing client relationships by completing a thorough risk assessment including analysis and interpretation of financials including balance sheet, income statement, and cash flow statements- Performed analysis of Dun & Bradstreet credit report profiles to analyze payment trends, DBT, and overall business viability- Periodic or annual credit review (as needed) of existing client portfolio and recommended credit limits adjustments- Collaborated with the sales team on options for customers with credit worthiness issues- Established and maintained client relationships (internal and external) providing world class service for every transaction and interaction- Timely management of strategic client portfolios including addressing and preventing past due account balances through interaction with customers and strategizing with internal customer relationship partners- Ensured accurate customer records through proper account reconciliations, payment application, recording of adjustments (write-offs, credit memos, etc.), name changes, bill-to and ship-to addresses, etc.- Engaged in weekly portfolio reporting of collections and credit performance to Sr. Credit & Collections Manager- Participated in process improvement projects with evidence based findings and solutions- Served as primary interface between billing team and customers in complex billing scenarios- Partnered with various functions in the quote-to-cash process including Sales, Sales Operations, Customer Success, and various finance functions to resolve client issues timely and accurately

Greater Denver Area

- Marketo was acquired by Adobe at the end of October 2018.

Broomfield, Co

Worked closely with the Chief Credit Manager/Vice President of Operations and Credit Managers involving TSYS' riskiest accounts. My daily responsibilities included, but were not limited to, these crucial areas:-Management and mitigation of risk for existing portfolio of accounts posing between $100,000 to multi million dollar loss exposures.-Provided in-depth financial analysis. I reviewed income statements, balance sheets, and statement of cash flows on a daily basis whether in the form of audited, internal, reviewed financials, or tax returns. The types of companies reviewed may be public or private corporations, non-profit organizations, LLC, partnerships, or sole proprietorships. -Assessed risk with high volume accounts and potential fraud exposure with chargeback transactions.-Worked closely with partners and their executive level members in Operations, Accounting, and Finance.-Analyzed credit worthiness of merchant, commercial accounts.-Reviewed internal and external information, such as processing activity reports, credit bureau reports, financial statements.-Rendered a commercial credit decision upon review of information.-Negotiated collateral requirements and change of terms with merchants.-Discussed financial results and condition of a company with CFO, Controller, Underwriting Director.

Boulder, Co

Licensed banker position. Life & CO State Law, Series 6, Series 63 Certifications

Boulder, Co

Nederland, Co

Bachelor Of Business Administration (Bba), Finance, General

Activities and Societies: Multicultural Business Students Association, Finance Club, Paintball Club

Associate Of Arts And Sciences (Aas), Business Administration And Management, General

Dean's List three consecutive semesters