Michael Zach Email & Phone Number

Florida, United States

Miami/Fort Lauderdale Area

Greater Chicago Area

Accountable for portfolio management, capacity planning, solution delivery, and the establishment of the AIM Agile Center of Excellence. Established leadership team to increase collaboration and alignment across functional areas. Remediated pain points to improve operational efficiency and created a continuous improvement effort. Improved IT and Business alignment by transitioning portfolio management from tactical single release-based planning effort to a rolling 6-month forecasting cycle as expanded capabilities are being developed.

Greater Chicago Area

Fostered, built, and maintained partnerships and relationships with client executives. Guided, mentored, motivated and supported consultants to deliver high-quality projects. Leveraged client relationships to engage in additional projects and worked with business development to secure opportunities at new clients. Hands on as a program manager to align and drive multiple projects to completion while maintaining high-staff utilization. Internally established project / product delivery capability with a focus on developing project leadership staff through a holistic skills approach.- Recognized trusted advisor and partner to NVISIA key clients in managing a diverse portfolio of technical projects across business domains to deliver business value and to improve client operational best practices, leveraging interpersonal skills.- Delivered large healthcare payer's primary customer portal solution on time with 20+ consultant staff with multiple concurrent development projects and support on schedule and within budget. Led full-stack agile application development effort with mobile application components. - Troubleshot load and performance problem management effort to resolution with weekly executive readouts, reducing service response times from 15 seconds to < 3 seconds.- Ran problem-solving engagement to prioritize and remediate issues with Affordable Care Act data quality that decreased issues by 85% within 3 weeks and moved data quality from reactive to a proactive one through implementation of a disciplined metrics program.- Established non-prescriptive framework for project delivery and project management, ensuring consistent and quality delivery while allowing for flexibility across clients leveraging agile methodologies.- Developed leadership traits, thought leadership, and critical thinking skills in staff along with a structure to develop soft skills and emotional intelligence, increasing better client delivery and team satisfaction.

Greater Chicago Area

DIRECTOR OF PRODUCT STRATEGY 2011 - 2012Accountable for innovation, the strategic direction of the Re:Sources IT North American application portfolio, and initiating new service / solutions opportunities. - Planned and managed $12MM budget (both CAPEX and OPEX), product lifecycle, service management and improvement, product pricing, thought leadership, innovation, emerging technologies, and brand objective alignment. - Researched and examined future state and opportunities of cloud-based services and products for increased market share and cost reductions. DIRECTOR OF APPLICATIONS 2008 - 2011Accountable for all internal product and application delivery for Publicis Groupe agencies in North America by directing a 50+ member geographically dispersed staff comprised of project managers, business analysts, developers, DBAs, and a team of financial integration specialists. Portfolio included both custom and packaged solutions comprising web applications, portals, data analytic tools, and ERPs. - Established North American PMO to standardize project management process across functional development teams. - Standardized solutions on .Net tech stack and rationalized the solution portfolio.- Mentored key leaders and empowered teams to innovate and continually improve resulting in operational excellence.DIRECTOR OF ENTERPRISE ARCHITECTURE 2006 - 2008- Delivered efficiencies, scalability, and cost savings through consolidation efforts, standardization, and aligning with other IT initiatives. SENIOR MANAGER, CUSTOM SOLUTIONS 2004 - 2006- Created Custom Solutions group comprised of project managers, architects, and developers from disparate application delivery teams, leading to reduced risk and cost to project delivery. - Established technical standards and application PMO, providing consistency in approaching, managing, and reporting across the portfolio to decrease risk and improve communication. - Managed off-shore resources.

Responsible for mission critical aspects of development and delivery of Erisasoft’s application suite, including solution architecture, development, and planning. Erisasoft was founded in 2000 to be the leader in the multiemployer benefit administration marketplace by enhancing the technical capabilities of benefit funds through superior software products and consulting services.

Delivered products and solutions based on innovative concepts and lead teams comprised of technologists, strategists, user experience specialists, and delivery resources. Leveraged technical background to be a versatile manager who could communicate with business and technical resources and understand the unique challenges of the clients.

Technical leader who improved the delivery of solutions and expanded the services offered as a Technical Specialist for Custom Business Solutions team. Worked closely with business development to respond to new business opportunities by proposing solutions with associated schedule, cost, and resources.

Worked for various consultants as a developer / senior developer / architect.