Michele Johnson Email and Phone Number

• Lead project & program teams through a combination of integrity, interpersonal savvy, emotional maturity, and the capability to gain credibility across the organization to inspire, guide and develop others toward organizational success.• Facilitate the growth and development of Consultants and Senior Consultants by teaching use of technical tools and providing opportunities to take ownership of project elements or projects as appropriate.• Advise others on objectives, design and… Show more • Lead project & program teams through a combination of integrity, interpersonal savvy, emotional maturity, and the capability to gain credibility across the organization to inspire, guide and develop others toward organizational success.• Facilitate the growth and development of Consultants and Senior Consultants by teaching use of technical tools and providing opportunities to take ownership of project elements or projects as appropriate.• Advise others on objectives, design and implementation as defined by client requirements.• Collaborate and build relationships with all levels of leadership and external partners, with a developed reputation as a ‘trusted advisor’• Sought out as mentor/ coach on service offering for other consultants• Mentor direct reports in the demonstration of Team Member behaviors. Show less

• Seamlessly and successfully deliver value to the organization and its patients by driving high quality strategic advisement, project management, process improvement and end-to-end system redesign • Utilize standardized tools to track, manage, and monitor project team activities to ensure timelines are met and milestones are completed.• Example projects include: LGBTQ healthcare strategy with transgender clinical model, mortality review system standardization, and employer insurance… Show more • Seamlessly and successfully deliver value to the organization and its patients by driving high quality strategic advisement, project management, process improvement and end-to-end system redesign • Utilize standardized tools to track, manage, and monitor project team activities to ensure timelines are met and milestones are completed.• Example projects include: LGBTQ healthcare strategy with transgender clinical model, mortality review system standardization, and employer insurance product integration with Population Health services. Show less

• Drive value creation by applying expertise in the integration of clinical applications to identify and deliver strategic and/or key operational initiatives. • Support IT leadership in making the best use of our Epic investment by monitoring upcoming enhancements and facilitate our involvement in Epic’s Gold Stars program.• Act as an expert within assigned areas and apply functional and business expertise, including facilitation of the ambulatory core integrated group and serving as… Show more • Drive value creation by applying expertise in the integration of clinical applications to identify and deliver strategic and/or key operational initiatives. • Support IT leadership in making the best use of our Epic investment by monitoring upcoming enhancements and facilitate our involvement in Epic’s Gold Stars program.• Act as an expert within assigned areas and apply functional and business expertise, including facilitation of the ambulatory core integrated group and serving as liaison with physician governance.• Increase the operational depth of teams in the department through knowledge transfer, mentoring and coaching in the areas of scope definition, governance processes, and improved communication. Show less

• Attend key leadership committees dealing with Epic practice management (such as APIC, IPIC, Alerts Management, Care Management, and Provider Documentation). Responsible to catalogue and track issues, obtain requirements, and report back on progress utilizing standard communication templates.• Facilitate enhancement submittal, review, and scoring process with physician governance, and provide additional coordination support for cross-functional teams including serving as enhancement… Show more • Attend key leadership committees dealing with Epic practice management (such as APIC, IPIC, Alerts Management, Care Management, and Provider Documentation). Responsible to catalogue and track issues, obtain requirements, and report back on progress utilizing standard communication templates.• Facilitate enhancement submittal, review, and scoring process with physician governance, and provide additional coordination support for cross-functional teams including serving as enhancement project lead when necessary. • Lead Population Health strategic project workstreams for Care Management and Primary Care Redesign. • Coordinate communications during yearly Epic enhancement process with governance committees, application teams, and managers/directors.• Participate in department-wide initiatives such as Epic Upgrade and Meaningful Use as integration expert. Show less

• Managed portfolio of over 60 clients – both new implementations and existing client relationships serving in both Project Professional and Project Lead roles.• Developed invoicing and financial reporting solutions for national clients, utilizing my experience with Manpower’s front and back office systems.• Served as liaison between client and Manpower internal departments including Account Management, Business Intelligence, IT, and Operations. • Supported service delivery groups… Show more • Managed portfolio of over 60 clients – both new implementations and existing client relationships serving in both Project Professional and Project Lead roles.• Developed invoicing and financial reporting solutions for national clients, utilizing my experience with Manpower’s front and back office systems.• Served as liaison between client and Manpower internal departments including Account Management, Business Intelligence, IT, and Operations. • Supported service delivery groups in issue resolution post implementation. Show less

• Responsible for full implementation of procurement tool including requirements gathering, design, and testing.• Assisted trainers in curriculum development, leading training sessions, and publishing supplemental materials such as quizzes, terminology guides, and practice exercises.• Led technology migration project for third-largest client. Project included migration of 3000 assignments to new technology as well as developing Human Resource/Security file transmission between Manpower… Show more • Responsible for full implementation of procurement tool including requirements gathering, design, and testing.• Assisted trainers in curriculum development, leading training sessions, and publishing supplemental materials such as quizzes, terminology guides, and practice exercises.• Led technology migration project for third-largest client. Project included migration of 3000 assignments to new technology as well as developing Human Resource/Security file transmission between Manpower and client.• Represented the Business Analysis team as subject matter expert on Direct Source integration to Manpower back office systems.• Facilitated transfer of knowledge of client processes and configuration to appropriate Manpower organizational units that will be responsible for operationally supporting client beyond initial implementation. Show less

• Managed implementation of healthcare software programs including process analysis, budget monitoring, and submission of monthly progress reports to internal and external stakeholders.• Led the overall design and build decision-making process with client’s key leadership to properly configure the electronic medical record system.• Facilitated knowledge-sharing between client’s medical staff and Epic technical staff.• Presented technology demonstrations and conducted training… Show more • Managed implementation of healthcare software programs including process analysis, budget monitoring, and submission of monthly progress reports to internal and external stakeholders.• Led the overall design and build decision-making process with client’s key leadership to properly configure the electronic medical record system.• Facilitated knowledge-sharing between client’s medical staff and Epic technical staff.• Presented technology demonstrations and conducted training sessions. Show less