Results driven, marketing communications strategist who has increased revenue and improved customer satisfaction through the integration of marketing channels, including traditional and promotional messaging, public relations, social media and digital.Specialties: Program and Product Marketing – Strategic Planning and Tactical Implementation – B2C and B2B Audiences – Point-of-Purchase Messaging – Sponsorship and Product Acquisition – Strategic Partnership Management – Facilitation and Training – Project and Budget Management – Team Management and Coaching
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Senior Director Of MarketingScionhealth Dec 2020 - Mar 2024Louisville, Kentucky, United StatesLead sales and operations communication strategic planning and execution to drive divisional marketing sales and internal, cultural communication campaigns for ScionHealth and Kindred Specialty Hospitals. -
Vice President MarketingTrilogy Health Services, Llc Apr 2019 - May 2020Louisville, Kentucky, United StatesDirected branding, marketing and communications strategies for a $6M marketing budget to increase census growth across all service lines. Managed a cross-functional team of 10 that included Account Services, Media Planning, PR and Creative professionals aligned to support sales and operations for 117 campuses across the mid-west.- Contributed to an increase in census growth while maintaining budget spend- Established marketing processes, leadership alignment and training to increase productivity -
Director Of Marketing - Hospital DivisionKindred Healthcare Jan 2017 - Apr 2019Louisville, Kentucky, United StatesTransformed team to be a consultative partner engaged in strategic planning and execution to drive divisional sales campaigns. Led marketing and production efforts for 200-person Caregiver Summit event, which recognized front-line caregivers to increase employee engagement and provide educational opportunities.- Contributed to increased engagement among sales leadership and front-line clinical liaisons to drive referral source interaction -
Director Of Marketing - Home Health And HospiceKindred Healthcare Jan 2015 - Jan 2017Louisville, Kentucky, United StatesDevised and executed a comprehensive brand strategy for product, sales and clinical specialty program collaterals aimed towards referral sources and patients.- Played a key role in a 50% increase of revenue growth year over year -
Strategic Consultant - Consumer Experience Strategic ProgramsHumana Jan 2015 - Sep 2015Louisville, Kentucky, United StatesRecruited to direct consumer strategy integration and simplify multiple health and wellness communications across the enterprise. Integration led to an Omni-channel approach to improve consumer engagement.- Influenced increase of member participation within multiple health and wellness programs -
Manager Of Member Education - Medicare Health And Wellness ProgramHumana Jan 2007 - Jan 2015Louisville, Kentucky, United StatesDirected the member loyalty program to enhance alignment across the enterprise and drive behavior change for increased clinical outcomes. Management of a 7-person team with oversight of program elements including program strategy, product build, sponsorships, multiple publications, website, market events and data analytics. Drove campaigns to improve participation in consumer incentive and disease management programs. - Elevated Net Promoter Score by 15% through increased member engagement-Influenced increase of clinical outcomes through content messaging and member behaviorchange- Generated $600,000 of program revenue through sponsorship activity -
Manager Of Consumer Communications - Pharmacy And Clinical ProgramsHumana Jan 2005 - Jan 2007Louisville, Kentucky, United StatesFormulated and implemented communication strategies to promote plan benefits and increase consumer engagement within clinical programs and mail order pharmacy. Managed and motivated 5 team members during times of growth and change within department to improve associate engagement. -
Marketing Consultant - Consumer-Focused PlansHumana Jan 2002 - Jan 2005Louisville, Kentucky, United StatesManaged cross-functional teams and consultative relationships to create and implement marketing campaigns and sales training materials.-Contributed to $2.5 million program revenue by providing new product launch strategic support -
Account ExecutiveQtheagency Jan 2000 - Jan 2002Louisville, Kentucky, United StatesMultiple accounts ranging from automotive lift manufacturing, pharmaceutical and medical devices to real estate, home building, and financial investment servicesManaged client relationships by providing strategic marketing plan development, trade show coordination, advertising media placement, and public relations opportunities. Established and maintained clients’ marketing budgets, while collaborating with creative team on promotional and media campaigns.- Contributed to $900,000 in revenue through management of exiting accounts -
Account ExecutiveThe Power Agency Jan 1995 - Jan 2000Louisville, Kentucky, United StatesGE Appliances and Thomas Lighting AccountsCultivated and maintained client relationships to effectively create marketing solutions through print and internet strategies to support sales and drive merchandising objectives. Developed and executed traditional and point-of-purchase collateral for use within storefronts to create awareness and drive purchases.-Successfully managed $1.5 million yearly marketing budget to drive promotional campaigns and create consumer awareness of client product and services
Michelle Schaefer Education Details
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Advertising
Frequently Asked Questions about Michelle Schaefer
What is Michelle Schaefer's role at the current company?
Michelle Schaefer's current role is Marketing Strategy Professional.
What schools did Michelle Schaefer attend?
Michelle Schaefer attended Western Kentucky University.
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2cnbstl.com, sbcglobal.net
2 (800) 4XXXXXXX
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Michelle Schaefer
Operations Director At Carepatrol Of Greater Milwaukee And Southeastern WisconsinWaukesha County, Wi2eastersealswise.com, carepatrol.com1 1414449XXXX
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5gmail.com, yahoo.com, att.net, aexp.com, americanexpress.com
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Michelle Schaefer
Senior Manager At Exxonmobil | It 5 For 5 Host | Digital Transformation Champion | Employee Development LeaderGreater Houston
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