Michelle Smith Email & Phone Number

• Effectively communicate and give guidance to designated theaters, S&P, Ops, and Finance around goaling guidelines and creating comp plan elements that meet their needs.• Consolidate, analyze and create plan element requests/usage for year-end metrics and presenting to New Year Readiness (NYR) team.• Resolve escalations and give advice for goalsheet creation, audit, status and NYR calendar.• Create, setup and audit plan elements in Oracle based One Cisco Goaling (OCG) to ensure accurate Go To Market goaling.• Audit goals in OCG and work closely with Finance to understand variances.• Test new reports and functionality in OCG, Oracle Incentive Compensation (OIC) and Node Level Goaling (NLG) in Anaplan.• Excel skills such as VLOOKUP, PivotTables, Nesting If Statements, filters, charts

Rtp, Nc

•Provide guidance and direction to the Sales Compensation and Reporting team in the development, modeling and management of commission programs and sales reporting.•Oversee the review; calculation and recommendation of potential changes to the annual Sales Compensation programs for Individual Business units. •Oversee the review; calculation and forecasting of annualized commission spend vs. budget. •Analyze, trend and validate adherence to Sales Compensation and Reporting initiatives and objectives.•Supports Sales Operations in goal achievement.•Acts as liaison with Sales, Finance, Marketing, Rebates, Customer Service and other departments as requested by the department head.

Rtp, Nc

•Successfully provides guidance in the development of the sales compensation plans and modeling.•Acts as team lead for the implementation of the new 2011 compensation plans.•Analyzes sales data and create reports in BW to effectively support the sales team.•Effectively and accurately completes monthly commission deadlines including commission payouts, rankings, forecasts, territory alignments and sales inquiries.•Effectively communicates with Finance, IT, Marketing, Rebates, Customer Service, and Pricing departments to answer any questions and resolve issues treating each with the highest respect and giving my full attention. •Creates SOP’s to ensure the sales compensation department adheres to Finance, Legal and Human Resources.

Reconcile orders and revenue on a monthly basis between sales compensation system (Callidus) and finance (SAP) to ensure compensation results are accurate against SAP and forecasts.Research and explain order and revenue variances between SAP and Callidus on a monthly basis. Effectively communicate with Sales and other departments regarding commission calculations, sales compensation policies, quota setting, forecasting and order booking issues.Sucessfully record new SOX procedures and update existing procedures to ensure correct backup and processes for auditors and sales compensation team.

Reconciled monthly financial accounts related to Intercompany purchases.Provisioned uncollected debt after 90 days. If provision debt was collected before 180 days the provision is reversed on the P&L. Write-off any provision after 180 days.Successfully created reports using MS Access for monthly billings and receipts.Created reports to perform reconciliations in SAP. Efficiently used Excel skills such as V-lookups, sorting, PivotTables, filters, charts while reconciling monthly financial accounts.Resume Continued Michelle Leggett Smith Page Two 919.449.4124

Created new capital projects and closed capital projects in SAP R/3. Monitored capital budgets and reported monthly capital spending using Microsoft Excel PivotTable and V-lookups functions.Prepared and executed month end closing activities such as reconciled Profit and Loss and Balance Sheet reports.Processed fixed asset retirements and transfers ensuring accuracy and reasonableness in SAP R/3.ECU College of Business

Successfully priced new and existing VLH (non IBM) products. Researched and investigated competitor costs while working closely with the marketing department.Performed monthly revenue BRIO report for Vendor Logo Hardware products using Microsoft Excel PivotChart and V-lookup functions. Executed biweekly consolidation and communication of commodity cost trends using Lotus 1-2-3. Worked independently on ad-hoc projects.

Effectively communicated with shareholders treating each with the highest respect, greeting in a friendly manner, and giving my full attention. Helped shareholders by educating and identifying financial services/products that best serviced their needs. Acted as a liaison and maintained open lines of communication among shareholders regarding mutual funds and account information, legal requirements, processing procedures, retirement regulations and general investment needs. Successfully provided knowledge and conversed to shareholders about Vanguard funds, financial market, relevant legal taxation, regulatory issues, asset allocation models, and retirement programs. Put shareholders at ease by acknowledging their need for explanations and information.

Master, Business Administration; Management Information System

Bachelor Of Science, Finance