Michelle Nowak

Michelle Nowak Email and Phone Number

Global Executive - Product Management | Solutions Management | Professional Services | Service Delivery @ AwareX
boston, massachusetts, united states
Michelle Nowak's Location
Charlotte, North Carolina, United States, United States
Michelle Nowak's Contact Details

Michelle Nowak personal email

n/a
About Michelle Nowak

Decisive, results-oriented technology global leader offering expertise in growing organizations, creating innovative products and solutions, professional services, and managing portfolios and large-scale, complex cross functional projects that have added and retained millions of dollars to the bottom-line. A hands-on, transparent leader that is adept in working in a fast past environment. Strong financial acumen to enable top and bottom-line revenue and profitability growth. Excel at opportunity identification and short- and long-term strategic planning and execution; highly skilled in partnerships and alliances. Motivational and sincere leader able to foster teamwork and energize others to higher levels of performance across geographical regions and cross-functional teams.

Michelle Nowak's Current Company Details
AwareX

Awarex

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Global Executive - Product Management | Solutions Management | Professional Services | Service Delivery
boston, massachusetts, united states
Website:
awarex.com
Employees:
19
Michelle Nowak Work Experience Details
  • Awarex
    Chief Product Officer - Head Of Product Management
    Awarex Jul 2021 - Present
    Charlotte, North Carolina, United States
    Create the vision, strategy, roadmap and user-centric product design for the cloud-native SaaS Digital Customer Engagement (CX) product with a focus persona-centric (B2C, B2B, and B2B2x) multi-experience unified customer engagement based on their chosen device and digital touchpoint (Apps, Chatbots, Voice Virtual Assistants, etc.). Employed Product Management Life Cycle methodology to implement a strategy framework and tools (e.g., Aha!, Jira) ensuring coherence between strategy choices as well as aligning to an execution strategy and tactical plans.
  • Csg
    Vice President Global Services And Solutions
    Csg Jan 2018 - May 2021
    Charlotte, North Carolina, United States
    Established the Digital Wholesale Digital Mediation and Digital Revenue Management Solution Unit accountable for defining the Go-To-Market product portfolio of digital revenue management solutions and/or services offerings, establishing partnerships and alliances, providing global pre-sales professional services leadership, project resourcing and delivery through go-live, and overall continual service improvement. Created vision and objectives that align to corporate and operational strategies for short- and long-term focus to OKRs and KPIs. Full management and accountability for $180M+ P&L (customer and portfolio) with 600+ onshore and offshore employees and contractors.
  • Csg International
    Vice President, Product Management, Global Bss Solutions And Services
    Csg International Jan 2013 - Dec 2017
    Effectively executed on management directives for the global worldwide on-premises, SaaS and cloud-first converged communication solution order to cash value streams; Digital Revenue Management/BSS, Digital Wholesale and Digital Mediation. Lead the overall vision and strategy for a >$169M portfolio P&L and effective use of the R&D budget for Revenue Management, Digital Wholesale and Digital Mediation products and solutions. Identified customer digital transformation customer needs and market trends to successfully create and execute a differentiation strategy and delivered tangible business value to move from on-premise to SaaS and managed services.
  • Netcracker
    Global Head Of Solutions And Strategy At Nec
    Netcracker Apr 2010 - Nov 2012
    Leader of the pre-sales, solution and business development activities for global vertical incorporating multi-disciplinary functions and leveraging innovation and winning solution sets. Built the strategy, solutions, and marketing organizations for the global cable, broadband and satellite vertical.
  • Amdocs (Formerly Dst Innovis)
    Vice President, Product Business Unit - Strategy, Development And Management
    Amdocs (Formerly Dst Innovis) Jul 2005 - Apr 2010
    Built the strategy, solutions and product organization from the ground up. Manage large-scale product management projects, vendor relations, and global product management and software engineering. Serve as a key member of the senior management team with a proven ability to capture market opportunities based on customer understanding. Lead all aspects of business unit, including worldwide responsibility for matrix operations, strategic planning, competitive analysis, and full product lifecycle execution from concept through development, marketing and launch, with full business development and P&L profit center responsibility.
  • Dst Innovis (Acquired By Amdocs)
    Vp Product Management And Marketing
    Dst Innovis (Acquired By Amdocs) Apr 2002 - Jul 2005
    Built the strategy, product management and marketing organization from the ground up. Manage large-scale product management projects, vendor relations, and global product management and software engineering. Serve as a key member of the senior management team with a proven ability to capture market opportunities based on customer understanding. Lead all aspects of business unit, including North American responsibility for strategic planning, competitive analysis, and full product lifecycle execution from requirements through marketing and launch, with matrix business development and product management, marketing and R&D budget responsibility.
  • Infodirections
    Founder And Vice President Product Management
    Infodirections Jan 1996 - Apr 2002
    Co-founder and member of the senior management team of an enterprise software development company that ranked 63rd on the Inc 500 America’s fastest growing private companies list. • Created company initial operating methodologies and infrastructure. Executed business plan and mission of an organically grown company to a profitable $11 million corporation that is heralded as the preeminent software supplier in a highly fragmented marketplace.• Served as the organizational hub, aligning the organization through a broad range of demonstrated expertise and a clear and credible view of the value chain Directed all aspects of operations, product planning and roadmap development, product education and customer-facing publications, solution capabilities and market penetration strategies. • Developed company’s annual operating plans, and capital planning needs, short- and long-term strategic plan, and a coherent and uniform product strategy.

Michelle Nowak Skills

Product Management Telecommunications Cross Functional Team Leadership Leadership Strategic Planning Go To Market Strategy Business Planning Marketing Solution Selling Pre Sales Organizational Development Solutions Marketing Thought Leadership Public Relations Strategic Leadership Business Process Management Continuous Improvement Requirements Management

Michelle Nowak Education Details

Frequently Asked Questions about Michelle Nowak

What company does Michelle Nowak work for?

Michelle Nowak works for Awarex

What is Michelle Nowak's role at the current company?

Michelle Nowak's current role is Global Executive - Product Management | Solutions Management | Professional Services | Service Delivery.

What is Michelle Nowak's email address?

Michelle Nowak's email address is mi****@****sgi.com

What is Michelle Nowak's direct phone number?

Michelle Nowak's direct phone number is +130380*****

What schools did Michelle Nowak attend?

Michelle Nowak attended Bryant & Stratton College, State University Of New York College At Buffalo.

What skills is Michelle Nowak known for?

Michelle Nowak has skills like Product Management, Telecommunications, Cross Functional Team Leadership, Leadership, Strategic Planning, Go To Market Strategy, Business Planning, Marketing, Solution Selling, Pre Sales, Organizational Development, Solutions Marketing.

Who are Michelle Nowak's colleagues?

Michelle Nowak's colleagues are Daniela Amaya López, Anand Kumar Singh, Luke Quirion, Lindsay Makiej, Ghanshyam Sharma, Talha S., Uday Patil.

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