Possessing an exemplary record of delivering operational efficiencies, I flourish in the busy and diverse role of Sales and Revenue Operations, supporting 100s of customers. I particularly enjoy managing the pipeline; ensuring the sales function operates at maximum efficiency and using data to provide insights for growing the business. Competently managing the Service Level Agreements (SLAs) for key client accounts, including large corporations and well-known brands, I help to build brand loyalty and increase repeat business. I am known for being the ‘go to person’ to get the job done and solving problems, especially when working to short deadlines. This has included supporting 900 consultants and contractors in addition to the sales teams, as well as managing finances and data analytics for a multi-million-pound monthly turnover. An outgoing personality and confident communicator, I establish meaningful relationships with clients, colleagues, contractors and suppliers, as well as being an experienced team leader. I manage contractors working to ‘White Label’ contracts under the corporate brand, ensuring compliance to corporate standards. I have gained good experience of all aspects of running a small business including finance, contracts, human resources and marketing. Organising is in my DNA, so in my spare time I am a school governor (and former Chair), as well as being the Treasurer for the local football club, plus the membership secretary and captain for the hockey club. AREAS OF EXPERTISEFinancial managementCRM / SAP Data managementContract proposalsSales forecastingPerformance managementData analyticsContract negotiationResource planningPipeline managementOrder-to-Cash / Purchase-to-PayInvoices, deductions, accrualsProcess improvement