Michael Hendrickson Email & Phone Number

Colorado Springs, Co, Us

Colorado, United States

Contracted for short term, deadline driven projects to ensure the successful completion of ERP implementations. I actively Audit integration and implementation processes of various ERP and SaaS systems. Developed gold standard corporate strategies, KPI’s, flowcharts, and SOPs for back-office departments i.e. AR, AP, Billing, and Treasury. Complete back-office build outs for hyper scaling companies or start-ups to hire and train FP&A Staff aligning them strategically with company goals to foster business growth and innovation. Operations & Support leadership by Provided ongoing system maintenance, user training, and supported efficiencies by 90%. Directed consultants in the research and ERP implementation and Integration projects. Managed large-scale teams across IT, Finance, Accounts Receivable, Accounts Payable, Billing efficiency by 85%.

United States

Recruited as a Billing Platform expert to research and evaluate third-party billing solutions, aligning them with organizational aims and streamlining software integration across departments. I led cross-departmental collaborations to ensure seamless adoption of a new billing platform, improving billing, treasury, AR, AP, and marketing operations while enhancing customer experience. Revitalized system modernization by upgrading critical financial systems, increasing customer interaction and efficiency by 50%. Evaluated 50+ Strategic Software aligning IT, Operations, and FP&A reporting transparency by 45% Expedited project delivery, completing integration and implementation early by two months totaling four months

Texas, United States

Advised on strategic strategies and insights with ability to help shape the university's strategic direction. This included input on academic programs, research initiatives, and long-term planning. ★ Orchestrated the adopted restructuring of course material★ Spearheaded the adoption of new learning materials as a multidisciplinary program★ Provided expert advice to on the expanding digital marketing and communications field with adopted strategies

Dallas-Fort Worth Metroplex

Revamped and directed a comprehensive overhaul of financial operations in Billing and AR while integrating Acumatica with SAP S/4Hana FICO, SD & MM. This role was pivotal during a period marked by significant employee and customer turnover, adversely affecting relationships with banking institutions and recruitment efforts due to delinquent Payables. Transformed Billing and AR processes, resolving irregularities and boosting monthly cash collections from $1.5M to $7M Integrated multi-functional SAP and Acumatica systems and modules within eight months ensuring seamless continuity Injected a strategic policy preventing $400K in mistaken payables improving DSO by thirty points & Increasing NWC

Houston, Texas, United States

Board of AdvisorsMentor and coach faculty and students in the business program

Las Colinas Tx

Spearheaded the comprehensive restructuring of departmental organization, scaling from $10MM to $1B in one year. Instituted rigorous performance-based metrics, outsourced the AR Department, and helped a seamless transition to NetSuite, strengthening financial reporting and speeding up monthly closures. Transformed department structure leading to immediate reduction in over 90-day delinquency from 44% to 0.4%-1.1%. Governed the implementation and integration of NetSuite & Workday, completing the project in 5 months. Spearheaded initiative as the Project manager and subject matter consultant for creating a new credit department in 2 months. Expanded the AR Dept. from 4-34 by in 1st 2 months while confidentially tapped to outsource the department.

Frisco, Texas, United States

Led rapid transformation of Billing and AR departments, reducing billing cadence and guiding process improvements across Accounts Receivable, Billing, AP, and Cash Applications. Administered Microsoft Dynamics 365 integration with Acumatica, automated complex billings, and steered initiatives that elevated financial accuracy and efficiency. Overhauled $550M portfolio hiring new team in 3 weeks; reducing the billing error rate to 0.03%, recovering $3M+ Directed integration and implementation of Dynamics 365 & Acumatica while combining Billing and AR reducing 80k overhead. Boosted NWC by collecting record amounts reducing delinquencies from $3M to $5,600 (0.06%) 61–90-day balances to under 1%.

Chicago, Illinois, United States

Led rapid End to end-to-end implementation & Integration of SAP FICO & Logistic Modules Billing and AR departments, reducing billing cadence and guiding process improvements across Finance, Accounts Receivable, Billing, AP, and Treasury Departments. Implemented Microsoft Dynamics 365 & integrated Blackline & Acumatica. Immediately Automated complex billings, and steered initiatives that elevated financial accuracy and efficiency. Championed implementation of SAP S/4 Hana, FICO, and modules MM, PM, QM, and PP project increasing monthly rev by 25% Established internal and external audit mechanisms recognized 80% improvement with praise by warehouse staff & office. Implemented new KPI's with automated reports and revenue forecasting improving visibility & communication by 50%.

Farmers Branch, Texas, United States

Recruited to institute financial infrastructure, creating policies and procedures for the accounting department amid a 400% company growth period. Conducted full-scale audit and developed KPIs, boosting financial reporting and cash flow forecasting to inform strategic C-suite decisions. through integration of SAP s/4 HANA, FICO and Foundation ES  Developed and executed new department workflows, driving DSO from 100+ days to 38 and DDSO to 1.9 days Restructured billing and collections Dep once uncovering $2M in unbilled revenue Instituted unprecedented efficiencies and transparencies by 65%

Frisco, Texas, United States

Fueled regional growth by scaling the AR Specialist team from 4 to 45 and merging five regions into three, addressing the surge in hiring and training demands. Helmed nationwide software implementation and Integration to Oracle, from twenty-five different systems while a managing portfolio of $1 billion and refining processes to bolster financial outcomes. Transformed efficiencies and transparencies by 80% Nationally Awarded best performance in AR, NWC, DSO, and reduction over 90-day delinquency 05% 3 years in a row Pioneered nationally recognized collection notation format in Oracle, securing a record $562M in collection deposits per year

New York, United States

Role Overview: Directed strategic business development initiatives, fostering robust growth, and enhancing corporate capabilities through targeted development strategies and key partnerships.• Spearheaded market expansion strategies and developed new business channels, leading to substantial growth in customer base and revenue streams.• Directed strategic business development initiatives, fostering robust growth and enhancing corporate capabilities.• Managed high-stakes negotiations and partnership developments, securing lucrative deals and fostering long-term business relationships.

Denver, Colorado, United States

Managed teams and all related functions in business credit, b2b 3rd party collections, receivables insurance, and factoring• Managed teams and all related functions in business credit, B2B third-party collections, receivables insurance, and factoring.• Implemented collection software system.• Managed 3000 clients across various industries.• Achieved national awards for highest delinquency recovery, amounting to $960 million in a year.

Lafayette, Colorado, United States

Firefighter

Bachelors, Business Administration, Management And Operations, 4.0

Fire Science/Fire-Fighting, 3.5

Activities and Societies: The Study of Fire Science