Miguel Munoz Email & Phone Number

Franklin, Nj, Us

San Diego, California, United States

- Spearheaded the integration of over 12,000 provider records from various Southern California Care Delivery Organizations, significantly enhancing the usability of the Optum SoCal public website by fourfold. Managed a $1.6M budget.Led cross-functional teams to consolidate provider data from systems such as Symplr, MD Staff, Cactus, and IDX into a centralized database, improving data accuracy to nearly 100%.- Utilized NextGate CPM, Verisys, and Yext for data verification and publishing, boosting operational efficiency and supporting patient acquisition and appointment management.- Directed the Agile development of a Provider Lookup Tool, adhering to Scrum methodologies, which increased project scope by 50% and accommodated new regulations. Facilitated daily stand-ups, sprint planning, and retrospectives.- Enhanced patient engagement by launching a Provider Lookup Tool that included certifications, education, bios, and specialties.- Managed three simultaneous projects worth over $2M, affecting 20,000 employees with an enterprise-wide rollout, leveraging MS Project, Jira, and Confluence to implement Touchworks EHR and Premier Connect ERP & supply chain software.

San Diego, California, United States

- Played a key role in the Data Remediation Project for the Legal Department, enhancing compliance and data security for a workforce of over 12,000 using Azure Data Protection and Dynamics 365.- Developed and executed strategies to improve data integrity and accessibility, reducing data storage footprint by 40% and eliminating outdated data using Agile principles and Jira.- Provided temporary portfolio management support for Legal-sponsored IT projects under the GIS department for three months.

San Diego, California, United States

- Implemented strategic SQL database solutions and automated project management processes, improving data-driven decision-making and operational efficiency with SQL Server.- Applied a hybrid project management approach, combining Agile methodologies like Scrum and Lean, to develop custom asset tracking software, enhancing adaptability and response to changing requirements.

Northeast

-Led digital transformation projects worth over $5M, increasing hospital bed capacity by 40% and enhancing digital interfaces and member engagement across more than a dozen hospitals using Jira, Salesforce, and Confluence.Collaborated with federal entities to deploy Patient Navigation products under government contracts, ensuring compliance with HIPAA, FDA, and VA standards.-Delivered complex IT projects using Waterfall methodologies, ensuring adherence to planned phases and stakeholder requirements, resulting in seamless implementations.-Assisted with software transitions during company acquisition, rebranding hospital partners in the region and aligning with the new company logo using Salesforce and SAP.-Migrated patient experiences to a SaaS-integrated custom Smart TV app and transitioned to virtual servers in the cloud, significantly increasing patient satisfaction.

Northeast

Managed all phases of the implementation of the Skylight Healthcare system. Worked directly with Curbell and Anacom to troubleshoot and create new products, RCA, PDI, HCI, LG and Samsung on product integration with the Skylight system and proactively addressed issues through quarterly site visits.

Robert Wood Johnson, New Brunswick, Nj

Managed the installation, implementation and maintenance of Skylight's interactive patient computers for Robert Wood Johnson in New Brunswick, NJ

New Jersey And Philadelphia

- Business owner supporting a roster of almost 50 private residents and small businesses.- Provided training for small businesses and residents in the areas of computers, cell phone apps, social media, google, and website builders.

Flanders Nj

Designed, constructed and programmed mechanical packing robots and assembly lines. Utilized Blender to animate process, Solidworks to design process, a manual Bridgeport to fabricate pieces and C+, Arduino and Panasonic PLC to control assembly line.

- Created print on bag advertising for Middlesex County.- Worked with 6 locations for 10,000 unit per month distribution.- Supported 14 local small businesses in advertising and marketing including graphic design and advertising campaigns.

- Site Supervisor for computer asset recovery facility- Managed warehouse and team of 12-20 people in shipping, auditing, and processing departments- Created and improved processes for more efficient auditing and intake 50% beyond company standards.

- Audited and processed computer equipment scheduled for recycling.- Assisted in managing day to day operations of a Asset Recovery/Computer Recycling facility- Completed data wipes in compliance with Department of Defense standards. - Packaged equipment in line with EPA regulations.

Bachelor'S Degree, Business Administration And Management, General

Certificate For Pmp Exam Prop, Project Management

Actively obtaining my PMP certification via Udemy and PMI

Associate'S Degree, General Science/ Pre-Health