I use outside of the box thinking and varied experience to bring your business ideas to reality.- 20+ years in technology - 10+ years leading complex IT projects- 8+ years inn healthcare sectorMiguel Munoz is a highly experienced Senior Project Manager specializing in the intersection of healthcare and information technology. With a strong background in digital transformation and cross-functional team collaboration, Miguel currently excels at Optum, where he leads significant initiatives such as the One Optum Website and Data Governance strategies. His work has dramatically improved data integration and patient care delivery across Southern California healthcare systems.Miguel's technical leadership spans several prestigious organizations, including Illumina and GetWellNetwork, where he successfully executed complex IT solutions. His expertise includes meticulous planning and implementation of healthcare systems, automation processes, and customer relationship management (CRM). Miguel consistently delivers enhanced outcomes for both clients and organizations through these initiatives.Among his many achievements, Miguel has orchestrated the integration of provider data across multiple healthcare systems, developed ongoing Data Governance strategies, and guided the Agile development of a Provider Lookup Tool. This tool significantly boosts patient engagement by making healthcare provider details more accessible.Holding a B.S. in Business Management/Marketing from Excelsior College and an A.S. in Pre-health/General Sciences from Raritan Valley Community College, Miguel is also proficient in both Waterfall and Agile methodologies. He is currently pursuing a Master’s in Artificial Intelligence and Machine Learning at Colorado State University Global.As a bilingual professional fluent in English and intermediate in Spanish, Miguel brings a comprehensive and diverse skill set to the healthcare IT landscape. His ability to navigate and integrate complex systems makes him an invaluable asset. Connect with Miguel Munoz on LinkedIn to explore collaboration opportunities and learn more about his professional journey.
Gainwell Technologies
View- Website:
- gainwelltechnologies.com
- Employees:
- 10057
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Sr. Project ManagerGainwell TechnologiesFranklin, Nj, Us -
Sr. Project ManagerOptum Dec 2022 - PresentSan Diego, California, United States- Spearheaded the integration of over 12,000 provider records from various Southern California Care Delivery Organizations, significantly enhancing the usability of the Optum SoCal public website by fourfold. Managed a $1.6M budget.Led cross-functional teams to consolidate provider data from systems such as Symplr, MD Staff, Cactus, and IDX into a centralized database, improving data accuracy to nearly 100%.- Utilized NextGate CPM, Verisys, and Yext for data verification and publishing, boosting operational efficiency and supporting patient acquisition and appointment management.- Directed the Agile development of a Provider Lookup Tool, adhering to Scrum methodologies, which increased project scope by 50% and accommodated new regulations. Facilitated daily stand-ups, sprint planning, and retrospectives.- Enhanced patient engagement by launching a Provider Lookup Tool that included certifications, education, bios, and specialties.- Managed three simultaneous projects worth over $2M, affecting 20,000 employees with an enterprise-wide rollout, leveraging MS Project, Jira, and Confluence to implement Touchworks EHR and Premier Connect ERP & supply chain software. -
Sr It Project ManagerIllumina Mar 2022 - Jan 2023San Diego, California, United States- Played a key role in the Data Remediation Project for the Legal Department, enhancing compliance and data security for a workforce of over 12,000 using Azure Data Protection and Dynamics 365.- Developed and executed strategies to improve data integrity and accessibility, reducing data storage footprint by 40% and eliminating outdated data using Agile principles and Jira.- Provided temporary portfolio management support for Legal-sponsored IT projects under the GIS department for three months. -
Director Of OperationsE & U, Llc Nov 2020 - Mar 2022San Diego, California, United States- Implemented strategic SQL database solutions and automated project management processes, improving data-driven decision-making and operational efficiency with SQL Server.- Applied a hybrid project management approach, combining Agile methodologies like Scrum and Lean, to develop custom asset tracking software, enhancing adaptability and response to changing requirements.
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Technical Lead - NortheastGetwellnetwork Sep 2015 - May 2020Northeast-Led digital transformation projects worth over $5M, increasing hospital bed capacity by 40% and enhancing digital interfaces and member engagement across more than a dozen hospitals using Jira, Salesforce, and Confluence.Collaborated with federal entities to deploy Patient Navigation products under government contracts, ensuring compliance with HIPAA, FDA, and VA standards.-Delivered complex IT projects using Waterfall methodologies, ensuring adherence to planned phases and stakeholder requirements, resulting in seamless implementations.-Assisted with software transitions during company acquisition, rebranding hospital partners in the region and aligning with the new company logo using Salesforce and SAP.-Migrated patient experiences to a SaaS-integrated custom Smart TV app and transitioned to virtual servers in the cloud, significantly increasing patient satisfaction. -
Regional Technical Support ManagerSkylight Healthcare Systems Sep 2013 - Sep 2017NortheastManaged all phases of the implementation of the Skylight Healthcare system. Worked directly with Curbell and Anacom to troubleshoot and create new products, RCA, PDI, HCI, LG and Samsung on product integration with the Skylight system and proactively addressed issues through quarterly site visits.
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Technical Support ManagerSkylight Healthcare Systems Feb 2013 - Sep 2013Robert Wood Johnson, New Brunswick, NjManaged the installation, implementation and maintenance of Skylight's interactive patient computers for Robert Wood Johnson in New Brunswick, NJ
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OwnerThe Tech Tutor Mar 2011 - Feb 2013New Jersey And Philadelphia- Business owner supporting a roster of almost 50 private residents and small businesses.- Provided training for small businesses and residents in the areas of computers, cell phone apps, social media, google, and website builders.
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Machine DesignerR & G Seal Technology Mar 2012 - Sep 2012Flanders NjDesigned, constructed and programmed mechanical packing robots and assembly lines. Utilized Blender to animate process, Solidworks to design process, a manual Bridgeport to fabricate pieces and C+, Arduino and Panasonic PLC to control assembly line.
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PrincipleM & W Advertising, Inc Dec 2010 - Dec 2011- Created print on bag advertising for Middlesex County.- Worked with 6 locations for 10,000 unit per month distribution.- Supported 14 local small businesses in advertising and marketing including graphic design and advertising campaigns.
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Special Projects Account ManagerClient Care Associates Nov 2008 - Oct 2011- Site Supervisor for computer asset recovery facility- Managed warehouse and team of 12-20 people in shipping, auditing, and processing departments- Created and improved processes for more efficient auditing and intake 50% beyond company standards.
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Senior AuditorClient Care Associates Jan 2006 - Nov 2008- Audited and processed computer equipment scheduled for recycling.- Assisted in managing day to day operations of a Asset Recovery/Computer Recycling facility- Completed data wipes in compliance with Department of Defense standards. - Packaged equipment in line with EPA regulations.
Miguel Munoz Education Details
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Business Administration And Management, General -
UdemyProject Management -
General Science/ Pre-Health
Frequently Asked Questions about Miguel Munoz
What company does Miguel Munoz work for?
Miguel Munoz works for Gainwell Technologies
What is Miguel Munoz's role at the current company?
Miguel Munoz's current role is Sr. Project Manager.
What schools did Miguel Munoz attend?
Miguel Munoz attended Excelsior College, Udemy, Raritan Valley Community College.
Who are Miguel Munoz's colleagues?
Miguel Munoz's colleagues are Robert S., Pragya ., Karthick Manickam, Erin Thomas, Shannon Walsh, M.s., Joseph Kandir, Noel Clift.
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