Miguel Ramos Email & Phone Number

San Antonio, Texas, United States

San Antonio, Texas, United States

• Developed brand identity and creative direction for sales and marketing• Raised revenue 330% in 12 months• Managed all aspects of design, including product development and quality control.• Conduct trend research, and support objectives through development, growth, and design full collections for spring and summer• Negotiated and managed all vendor and supplier relationships• Designed all material in Photoshop, Illustrator, and InDesign used across all social media, web, website and merchandise platforms including jerseys, shorts, t-shirts, stickers, sweaters, web advertisements, product pictures, model photography, and all creative requirements• Managed all social media platforms; results include over 900 new followers on Twitter over the course of 6 months.•Recognized by clients and colleagues as a consummate professional with a high degree of personal integrity• Known for a contagious passion for excellence, a talent for resourceful business solutions, and a capacity for motivational leadership• Effectively market tangible/intangible products and services; skilled in persuasive presentation and profitable negotiation.• Consistently maintained a high-standard performance record via exceptional service, follow-through, and specific attention to detail which resulted in higher sales.

San Antonio, Texas Metropolitan Area

• Prepare Shipments for Fulfillment Center Orders (Walmart, Amazon)• Maintain account metrics in compliance with marketplace policies• Meet with Walmart representatives to negotiate offers and commission breaks• Monitoring, managing and updating marketplace content such as product listings, inventory updates, pricing.• Run advertisement campaigns to increase revenue and traffic• Inspecting consumer product reviews• Make sure all items on marketplaces are on a repricer strategy to maintain our catalog winning the buy box• Ensure that our clients receive the highest level of sales and operational customer service• Completed weekly reports, identified new business opportunities, and worked on the development and implementation of new business procedures and processes which significantly improved customer experience and satisfaction.

San Antonio, Texas, United States

• Grew online business by over 1000%• Created a strategy to be efficient and continue to sell despite being shutdown by Covid-19. • Earned Top Seller status on eBay 100% positive feedback• Audit and report inventory while making recommendations on which items to order and restock• Establish warehouse practices and protocols to achieve an efficient warehouse• Maintain in-stock and presentable condition assigned areas• Remain knowledgeable on products offered and discuss available options• Communicate with other departments to ensure products are shipped in a timely manner• Merchandised, stocked and replenished the selling floor constantly• Managing warehouse in compliance with company’s policies and vision• Organized materials accordingly• Processed items and ensured all merchandise is represented on the floor• Overseeing receiving, warehousing, distribution and maintenance operations• Maintaining documentation and keeping accurate records of warehouse activities.• Packing customers bulk orders to ensure no damage to merchandise• Completed daily operations on time, and maintained high standards of accuracy.

San Antonio, Texas, United States

San Antonio, Texas, United States

• Manage creative projects and prepare marketing objectives and creative strategies• Oversee and maintain quality of creative fashion products• Conduct trend research, and support objectives through development, growth, and design full collections for spring and summer• Develop graphic art and Created a website for online store • Developed initial social media plan and presence for startup brand• Build social media calendar, posts, advertising and promotions across social media platforms and blogs• Launched brand business pages and accounts• Put together a series of look-books for the companyBusiness Owner• Business start-up through effective business planning, creative sales techniques, and innovative marketing• Recognized by clients and colleagues as a consummate professional with a high degree of personal integrity• Known for a contagious passion for excellence, a talent for resourceful business solutions, and a capacity for motivational leadership• Effectively market tangible/intangible products and services; skilled in persuasive presentation and profitable negotiation.• Consistently maintained a high-standard performance record via exceptional service, follow-through, and specific attention to detail which resulted in higher sales.• Specialized in designing ecommerce sites.• Designed social media ad campaigns.• Established and tracked inventory• Oversaw all aspects of daily operations, including photography, products, pricing, promotions, etc • Earned recognition as one of the top brands in Texas.• Nominated for the San Antonio Fashion Awards as one of the best streetwear brands in the city.• Headline San Antonio Fashion Week in 2019

San Antonio, Texas, United States

• Ensure high levels of customer satisfaction through excellent sales service• Assess customers needs and provide assistance and information on product features• Maintain in-stock and presentable condition assigned areas• Remain knowledgeable on products offered and discuss available options• Team up with co-workers to ensure proper customer service• Merchandised, stocked and replenished the selling floor constantly• Assisted with basic reference and questions• Organized materials accordingly• Processed items and ensured all merchandise is represented on the floor• Knowledge of inventory tracking.• Knowledge of merchandising and product placement.• Served multiple customers, discovered their needs, and made recommendations to generate sales

San Antonio, Texas, United States

• Thorough understanding of library policies, procedures and services • Loan library materials such as books and DVDs to patrons and collect the returned materials.• Circulation of library materials using online system• Navigation of library webpage and online resources • Answered main library phone, direct calls appropriately and leave detailed messages for staff as needed• Assisted with basic reference and questions • Teach people how to use the library resources.• Provide printer maintenance including toner installation, printer troubleshooting, printer settings adjustment, paper jam removals, toner cartridge installation and reloading paper trays, etc.• Maintains a log of paper consumption and toner replacement.• Monitor student activities in the computer lab for the purpose of maintaining a safe environment that is conducive to learning.