Mike Gray Email & Phone Number

With over 15 years in senior leadership roles across the UK’s construction materials distribution industry, I thrive on transforming strategies into results and building cultures that prioritise customer loyalty and colleague well-being. As a dynamic director known for elevating multi-branch operations to exceed performance expectations, I drive success by balancing strategic insight with a pragmatic, calm approach to challenges. My journey has been marked by a commitment to continuous improvement, operational excellence, and fostering high-performing, resilient teams that embrace diversity, safety, and a "can-do" mindset.In my role as Operations Director at International Decorative Surfaces, I lead a team of over 300 professionals, deploying a £24M budget toward sustainable, customer-centric growth. Whether it's designing service metrics for immediate feedback or eliminating six-figure costs through targeted process improvements, my focus is clear: to deliver impactful, lasting results. My team knows me as a hands-on leader who inspires trust and autonomy, while my colleagues value my dedication to inclusive leadership and proactive problem-solving. I approach every new challenge as an opportunity to lead with integrity, inspire others, and contribute meaningfully to both my industry and my community. Passionate about both people and process, I am an advocate for coaching, cultural transformation, and creating supportive environments where colleagues can flourish. Beyond work, I enjoy archery, books, podcasts and learning Portuguese. Let’s connect if you’re interested in discussions around operational leadership, building customer-centric organisations or cultural transformation.

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  Birmingham City University

  Pass With Distinction