Mike Pace Email & Phone Number

Mcminnville, Oregon, United States

Manage a team of Client Care Representatives.Set and monitor team KPIs, coaching via regular 1:1s. Resulting in a focused and effective team.Provide insight into how the team’s metrics strengthen the organization’s standing in a competitive marketplace.Innovating strategies for cross functional communication between departments, leading to a more efficient.

Mcminnville, Oregon, United States

Teach doctors how to use our test and make sure they have what they need to test patient hormones.Concierge level customer service through 1:1 phone calls, utilizing a CRM to track a book of business.Excellent communication via outreach emails and zoom meetings.

Newberg, Oregon

I drive Wine Tours.Help guests select correct winery for their tastes. Engage guests on a personal level promoting a return trip to the valley.

Responsible for maintaining smooth workflow for electrical office.First line of communication for customers utilizing CRM.Manage schedule for several technicians and supervisors resulting in a more efficient daily workflow.Ensure jobs can be completed by ordering proper parts and providing detailed information.Outreach to potential customers at regular.

Mcminnville, Oregon

I help people find Tax Answers utilizing a CRM to manage a book of business.

Dundee, Oregon

Responsible for managing daily operations at a wine tasting room.Created and implemented new training program allowing for clear directions and expectations with policies and procedure.Provided the highest quality of customer service.Created tasting notes for wines and communication points for employees to use leading to a comprehensive understanding of.

Mcminnville, Oregon, United States

Operated a game store, running regular events, keeping track of all inventory, providing what the customers ask for.

Mcminnville, OR

Responsible for front of house operations at a café and coffee roaster.Hired and trained employees to create a synergistic team environment.Ensured positive customer experience through developing brand consistency and innovation.Developed strategies to retain wholesale customers as well as acquire new customers.

Mcminnville, Oregon

Sort and distribute mail.

Mcminnville, Oregon, United States

Run gaming events.Manage inventory based on gamers wants and needs.Build community of gamers who want to return regularly.

Mcminnville, OR

Followed company guidelines to keep department in good shape.Manage entire store while on shift.Handle escalated customer service issues.Maintain consistent and organized paperwork.

Oversight of bowling alley operations. Create customer friendly environment promoting return visits and league sign ups.Maintain regular records and every day paperwork.

Commissioned appliance sales

Master Of Divinity, M. Div.

Bachelor Of Arts - Ba, Religion/Religious Studies