Mike Pease Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Greater Sydney Area

Australia

Overall Accountable for Oceania PMO services including:• Financial and delivery oversight across Programs totaling in excess of 1 BAUD.• Managing a team of Account based PMO Leads.• Ensuring end-2-end Digitalisation of all major Programs and Projects encompassing financials, workflow, reporting and analysis and scheduling.• Monthly/Quarterly Automation / Digitalisation best practice sharing.• Managing Tactical and Strategic Governance & Reporting.• Drive a Digitalisation change culture through the Programs / Projects.• Oversight of PM Certification for Program / Project Managers, Delivery Heads and key Project staff.• Continuous program of Project Audits and Project Readiness Reviews• Provide support to the Pre-sales and project start up teams to ensure costing, governance, structures and processes are correctly accounted for.• Maximize the usage of Power BI report/data for Project and financial Reviews and the removal of spreadsheets as the prime method for data sharing, analysis and tracking.• Reporting on Customer KPIs• Support the Services Transformation Program with Business Case analysis and review, technical feasibility and transparency into financial systems.• Support the Services Transformation Program in the identification of Transformation opportunities• Ensure Quality Plans are in place and reviewed for all projects.• Consolidate all quality data for executive review meetings.• Oversight of financial and delivery performance on > 500MAUD in Project Costs• Ensuring all Key Programs had comprehensive Governance Charter in place and agreed with the customer

Pyrmont

• Managing a team of Account Based PMO leads.• Ensuring all Key Programs had comprehensive Governance Charter in place and agreed with the customer.• Working with key projects to implement Digitalisation initiatives to overcome inconsistent or non-existent reporting and processes.• Reviewing and implementing Quality Metrics into all key projects with the associated Digitalisation.• Ensuring governance in place and documented for all key projects.• Assist in performing RCA’s as requested from the Account Operational Leads and following up actions.• Producing PBI reports in line with Digitalisation introduced.

Pyrmont, New South Wales, Australia

Overall accountable for all services delivered into the Client account including:• Main Customer interface into customer CTO and GMs for Project Delivery across RAN, Tx, Managed Services, Field Services and SW & HW Support Services.• Responsible to deliver Transformation Programs and associated savings in the Nokia and Customer Business.• Provide Nokia and Third-Party Customer Support.• Responsible for the Vodafone Managed Services covering L1, L2 support, Performance Management, Tx Design, National Field Services, Site Lifecycle Management, National Early Warning System, Legal intercept and Service Management.• Project Operational Readiness for larger scale project being introduced into the Account..• Service Improvement Programs.• Overall owner for the Account Profit and loss for a 75 MAUD budget.• Assisting the customer in driving up their NPS • Managing an off-shore team in excess of 500+ employees• Managing Contractual Disputes with the Customer and nternal Legal teams.

Sydney / Melbourne

Overall accountable for all services delivered into multiple Clients including:• Program Director for the Victorian Government GSM-R implementation • Project Delivery for all projects delivered across 20+ Clients,• Third Party and Nokia Product Customer Support• Managed Services setup and delivery for the GSM-R Network covering L1, L2 support, Performance Management, Field Services and Service Management.• Pre-sales and solution support covering design, costing and customer engagement.• Profit and loss across the Account.

Sydney, Australia

Brought into the NEWS program for the project initiation and design phase of the National Early Warning System for Vodafone and Optus, this involved working with the Victorian DoJ, Vodafone, Optus and Telstra to finalise all requirements and work with a Global Design teams and 3rd party vendors to build the Architecture, High Level Design and Detailed designs in preparation for the build and test phases.

Pyrmont

Manage a team of 100+ Project Managers and Engineers in the delivery of key infrastructure projects across Core, VAS, Radio and enterprise infrastructure into a large Telco Network.Introduced key delivery processes and project Management methodology.

Chatswood

Managed a team of engineers to provide performance management, capacity management, lifecycle management, high end support and project delivery for a large Telco.

North Ryde

Manage a team of engineers providing Level 1 support, field operations, change management, Customer care support and Radio Network optimisation for a large Telco.

North Ryde

Managed a large central and remote operations team providing operations support for Teleco's and enterprise organisations across the Asia Pacific region.

Engineering, Electrical

Education record