I retired from Xerox on October 30, 2020 Mr. Spinelli has the responsibility to manage, on behalf Xerox, North Carolina's public sector, specifically NC State Agencies. In that role, he ambitiously assists Government Agencies find better ways to do great work. Do more with less, provide better services to its constituents and facilitate its digital transformation."We move beyond cost-cutting to deliver strategic value for our customers, driving innovation through analytics, research and data. By working with us, government agencies transform the way they serve citizens and communities, now and in the future. "

Novitex Enterprise Solutions is the leading provider of innovative, cloud-based solutions in the document outsourcing industry. By leveraging the end-to-end Integrated Document Life Cycle™ framework, consultative approach and the right technology, Novitex, and its 9,500 on-the-ground employees enable clients to free up valuable resources to drive their businesses forward, Novitex has successfully implemented solutions for hundreds of clients, including the Fortune 500, across ten vertical markets Vice President of Technology/Energy Sectors (2014 – 2015): My responsibilities are to manage the profitability of the business by leading a team in excess of 1,600 industry experts who work with clients to identify ways we can assist them in transforming their document intensive business processes. We assist in the design and implementation of digital technology solutions that enable large scale transformation in the workplace. We provide these capabilities by using cloud based software platforms and onsite, offsite and near site capture models.

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Under its corporate tagline, “imagine change.” Ricoh helps companies transform the way they work and harness the collective imagination of their employees. 2011 Revenues> $23B. Director of Professional Services and Network IT Services (2011-2012): Was responsible for managing the professional services business for Ricoh in the Carolinas. During that time revenue in the Professional Services business increased 45%. The growth in professional services revenue was the result of: Redefining professional services and its purpose, developing Go-to-Market strategies that enhanced services as a lead, using social media as a vehicle to differentiate Ricoh, simplifying professional services so sales representatives could pitch it as a point of entry, using tools to maintain costs, leveraging channels and partners, negotiating contract business terms, managing opportunities from identification through delivery and client acceptance. My team consisted of 11 Solution Consultants and 14 Solution Analyst.Key performance metrics:• Plan Achievement 100%• Revenue Growth 45%• Gross Margin 39%• Customer Sat 94%• Employee Sat 91%

Go-To-Market (1999-2006): Oversaw contract signings and ensured successful delivery of the signed contract. Collaborated with internal Xerox leaders and managed direct customer communications to support and sustain business relationships. Member of team who led the strategic development, deployment evolution, early growth and development of Xerox Global Services and the Line of Business. Intimately involved in the alignment of XGS strategies and offerings to market demands.

Managed the successful implementation of customer solutions which included: communications, training of internal and external clients, leading focus groups, and ensuring account profitability and expansion.