Mike Johnson Email & Phone Number

Texas, United States

Certified Dynatrace Professional providing professional services to Orasi Software and Dynatrace customers.

Greensboro/Winston-Salem, North Carolina Area

• Responsible for enterprise monitoring tools product evaluations, installations, configurations and integrations.• Established all monitoring, alerting and real-time dashboards for infrastructure, databases, applications and E-Commerce websites for Wrangler and Lee Jeans products, and global locations utilization Dynatrace, Moogsoft, and CA/Broadcom Workload Automation products automating over 10,000 SAP Batch jobs daily.

Houston, Texas Area

Houston, Texas Area

APA Technical Architect responsible for AWS Cloud Enterprise Monitoring and Performance Reporting.Integrate SAAS, IAAS, and PAAS for customers and maintain Cloud Infrastructure integrity, performance, and availability.

I work with various Teams to leverage their people, products, and monitoring tools to help the company drive innovation to drive new technologies and service offerings for their clients.

Houston, Texas

Enterprise Monitoring and Managed Services Provider - Specializing in monitoring tools like Monolith, HP OpenView, InterMapper, and Kaseya. Senior System Administration on Linux, Unix, and Windows platforms.

TCP Master Level -- HP Software Technical Architect/Engineering Lead for HPIT Monitoring Services Engineering organization. Performed Data Center Consolidation of migrating 85 centers worldwide into 6. Provide technical support for internal HP IT Organization and internal customers, Operations/Support, and Engineering Teams for OM/OVO/ on UNIX and Windows, Database and Application SPIs, OV Internet Services, OV Reporter, OV Performance Insight, OV Dashboard, OV Performance Manager, MC/ServiceGuard, MS MOM, and former Mercury Agent-less Monitoring Products. Work directly with HP Software Developers on various products for cross-functional integrations and product improvements. Develop baseline platform and application monitoring for heterogeneous environments using Smart-Plug-Ins (SPIs). Provide product support training, mentoring, and documentation for 1st, 2nd, and 3rd level support.

Sydney, Australia

Provide customers with technical expertise regarding infrastructure and all aspects of enterprise monitoring and reporting. Duties include hands-on training of all personnel and documentation of various procedures and processes.

Arlington, Texas And Stydney, Australia

HP OpenView product owner/architect for entire U.S. region, duties include installing, integrating and upgrading OVO/Unix, OVO/Windows, Network Node Manager, Reporter, OVIS, various OS and application SPIs for customer environments. Provide custom tooling, automation, standardization, and personnel training/mentoring of all Team Leads on all products.

Responsible for all Application software installation, configuration, evaluation, documentation, testing, and implementation for multi-customer environment. Provide technical support and customizations for HP OpenView framework supporting multiple customers. Duties include maintaining a Lab environment for testing and documenting all customizations. Provide close interaction between multiple departments to anticipate and meet customer needs. Provide installation, configuration, and support for CA Unicenter ServicePlus Service Desk product. Performed initial installation and configuration of MC/Service Guard clustering environment for Production Applications, and provided personnel training. Established enterprise backup strategy, disaster & recovery guidelines, and procedure documentation. Provided outsourcing support for OpenView, Tivoli, and TNG frameworks to multiple clients across multiple platforms. Migrated APAC region customer environments from Tivoli monitoring framework to OpenView with CA UniCenter Service Desk for internal Help Desk application. Integrated OVOW, OVOU, NNM, Reporter, Performance Manager, Service Information Portal, Internet Services, Statscout, and TelAlert products for Australia region. Installed and configured OpenView framework for Singapore office to monitor local customer environments.

Tempe, Arizona

Provide support for multiple facilities running HP-UX, MC/Service Guard, Informix Databases, OpenView Omniback II, OpenView IT/Operations, OpenView Network Node Manager, PerfView, MeasureWare, Ignite-UX, EMC Power Path, and EMC Control Center. Responsible for establishing enterprise-wide backup procedures, and Disaster Recovery Procedures. Provide personnel training, mentoring and procedural documentation for company wide processes.

Phoenix, Arizona Area

Consultant for System Administration for HPUX environments

Ft. Worth, Texas

Provide technical support and training for HP-UX and Baan ERP software.Responsible for backup strategies, data integrity, procedural documentation, and disaster recovery planning.

Responsible for all Baan and UNIX configuration and administration, all Baan IV and ERP software installations, patches, and upgrades for UNIX (HP&Sun) and NT platforms with MS SQL Server and Oracle databases. Duties include all System configurations, performance tuning, data integrity, disaster recovery planning, VRC and Package Combination maintenance, all patching, procedure documentation, site personnel training, user accounts, and printer setups. Provide technical support for various customer sites running Baan ERP and UNIX for production and development environments.

Chandler, Arizona

Provided Pre-Sales support for all Hewlett-Packard Resellers - VARS and DARS for US. Responsible for HP Server and Workstation configurations. Duties included both Pre-Sales and Post-Sales Support of all HP and EMC hardware and software products.

Chandler, Arizona

Responsible for all Operations, day to day processing, staffing, training, scheduling, disaster recovery, and data integrity. System Administrator of multi-site HP9000 and VAX Cluster environments. In charge of all hardware/software installations and upgrades. Supported the Baan IV environment. Negotiate and maintain all hardware/software maintenance contracts, purchasing and licensing. Duties included system configurations, software installations, software evaluation, system performance and tuning.

Dallas/Fort Worth Area

Responsible for all hardware and software installations, upgrades, and licensing for 28 US sites. Provided training and Help Desk support for all on-site personnel. Established Enterprise-wide Training Policies and Procedures for onsite System Administrators.

Ft. Worth, Texas

System Manager of VAX Cluster environment responsible for maintaining various offsite facilities. Duties included hardware and software installations and upgrades. Trained and implemented departmental Total Quality Management (TQM) system. Project Leader in Data Processing support of F-16 and F-22 Aircraft, including installation, configuration, and maintenance of Real

Bachelor Of Arts, Interdisciplinary Studies; Biology And Human Relations

Microbiology

Activities and Societies: Phi Delta Theta Fraternity, Karate Team

Education record

Activities and Societies: National Honor Society, Played Baseball and Football

Education record

Activities and Societies: played baseball and football