Mike Sheldon work email
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Mike Sheldon personal email
With over 20 years of dedicated experience in tutoring and mentorship, I am deeply passionate about fostering self-belief and guiding individuals of all ages to unlock their true potential. My mission is to provide comprehensive support tailored to each person's unique journey, whether it's refining CVs, honing interview skills, or embarking on the exciting path of entrepreneurship.🔍 Tutoring Expertise: Throughout my career, I've had the privilege of working with diverse learners, from students navigating academia to professionals seeking career advancement. My approach is rooted in personalised attention and empathy, empowering individuals to overcome challenges and thrive in their pursuits.💼 Career Development: I specialise in equipping individuals with the essential tools and knowledge to excel in today's competitive job market. From crafting compelling CVs/resumes to mastering the art of interview techniques, I'm committed to arming my clients with the confidence and skills needed to stand out and succeed.🚀 Entrepreneurial Guidance: Starting a business can be both exhilarating and daunting. As a seasoned mentor, I provide aspiring entrepreneurs with comprehensive guidance, helping them navigate every aspect of launching and managing their ventures. From developing business plans to understanding market dynamics, I ensure my clients are well-equipped for success.
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TutorSps Training Solutions LimitedCheshunt, Gb
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Regional TrainerSsg Services Jan 2020 - PresentCheshunt -
TrainerDoddle - The New Way To Pick Up And Drop Off Parcels Jul 2014 - Jan 2020NationwideDoddle is the first service in Britain to have fully-staffed, dedicated shops for collecting and returning online shopping, as well as sending parcels. With a network of shops at railway stations and near transport hubs across the country, we're building our business on convenience and consumer choice. At Doddle, we let our customers choose exactly how, when and where they return and collect their online shopping and post their parcels. Our network is open to all retailers and parcel delivery companies - for the first time, customers can combine multiple returns at a time that suits them. For retailers and carriers, that means a higher rate of first-time deliveries, lower costs and a better experience for customers - and unwanted goods get returned quickly, easily and efficiently. Doddle is a public/private partnership between Network Rail and Lloyd Dorfman, the founder of Travelex. -
Training & Recruitment ManagerTesco Dec 2009 - Oct 2013- Developed customer facing 'Sales Through Service' used across all Retailing Services Areas within Tesco (Click and Collect, Tesco Tech, Tesco Photo Shop, Telecoms, Opticians and Pharmacy. This was a two tiered approach:1) Recruitment. New material developed to ensure we have the right people in the right place. Introduction of an assessment centre looking for confidence and confidence with a clear understanding of their role and responsibility through a structured interview, selling exercise role play and shop floor exercise.2) Training. I introduced classroom style training to work through the customer journey and understand how every customer has different needs. The training was 80% 'doing' and 20% listening to create a fully interactive environment which was also enjoyable and productive at the same time. The objective was to make the customer 'love' the product and fully understand their reason for purchasing it.Click and Collect - Introduction of a new way of delivering training through bite sized Back To Basics each week.- Responsible for on-boarding new stores. Covering all operational and sales training. - Delivering customer based sales training to all our Click and Collect stores. -
Phone Shop Training ManagerTesco Plc May 2012 - Sep 2012National- Responsible for delivering the Phone Shop Apprentice Scheme across the entire estate.- Developed e-learning to simplify and introduce courses based on the needs of the business. Impact tracked for return of investment and further training provided where required.- Developed and worked closely with new Training Managers within the business to deliver a new academy for all new joiners to the Phone Shops and as a refresher for existing colleagues.- Developed a blended approach to ensure all style of training delivery is catered for and the experience is effective to enable our colleagues to be able to trade from opening day.
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Implementation And Training ConsultantFriends Provident Apr 2004 - Jun 2009London, United Kingdom- Working closely with key national account stakeholders to deliver bespoke presentations/training through inductions, seminars, exhibitions, workshops and one-to-one.- Main point of contact where no face-to-face support available to deliver our proposition and eCommerce capabilities and to drive up business with existing accounts.- Designed and delivered bespoke training for our single tie accounts enabling them to start submitting business straight away.- Managed two administrators who looked after the National Account team.- Main choice to be the face of the company at network events and industry shows.- Tailoring solutions for each account's needs by making our clients look at alternatives to their current working practices enabling more time to concentrate on generating new business.- Integrated new software to allow the National Accounts Managers to record activity, and have access, to key account information -
Ecommerce ConsultantFriends Provident Feb 2003 - Nov 2004London, United Kingdom- Working in partnership with our Protection Proposition Manager and development teams to deliver a truly unique and market leading way of submitting business using our new intuitive underwriting system.- Identified pilot accounts to deliver extensive training and help them to work smarter.- Trained all our sales force to ensure they were competent to deliver this themselves.- Attendance at all key events to promote our online proposition(Within 2 years our online submission business increased from 11% to 88%)
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Technology ConsultantFriends Provident Feb 2002 - Feb 2003London, United KingdomThis unique role was created for me to support our key networks/distributors to improve the way they operate. It involved regular slots with team meetings across our network of offices.- this included portal training for quotes and Group Pension submission for employees.- help our stakeholders look at segmenting their client bank and deliver targeted campaigns using newly developed marketing software.
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Group Pension Worksite ConsultantFriends Provident Jan 2000 - Feb 2002London, United KingdomThis unique role was created so Central London could have a dedicated worksite consultant to visit new schemes and help with membership take up- Jointly working with Human Resources to create a record of their employees that would be submitted seamlessly through to us.- Attendance at 'Beauty Parades' where we would have a regular slot for me to deliver the technology section.
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Independent Financial Advisor Sales Support ConsultantFriends Provident Jun 1996 - Jan 2000London, United Kingdom- Dedicated support for two sales consultants- Sales Support Consultant of the year 1999.
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VariousScottish Widows Oct 1987 - Dec 1995London, United KingdomJoined as a quotes clerk and worked my way up to Team Manager looking after 6 sales support.
Mike Sheldon Skills
Mike Sheldon Education Details
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Edmonton County -
Raglan
Frequently Asked Questions about Mike Sheldon
What company does Mike Sheldon work for?
Mike Sheldon works for Sps Training Solutions Limited
What is Mike Sheldon's role at the current company?
Mike Sheldon's current role is Tutor.
What is Mike Sheldon's email address?
Mike Sheldon's email address is mi****@****r.co.uk
What schools did Mike Sheldon attend?
Mike Sheldon attended Edmonton County, Raglan.
What skills is Mike Sheldon known for?
Mike Sheldon has skills like Training, Recruiting, Employee Training, Coaching, Retail, Training Delivery, Team Leadership, Change Management, Interviews, Customer Experience, Customer Service, Employee Engagement.
Who are Mike Sheldon's colleagues?
Mike Sheldon's colleagues are Виктория Викина, Haley Kendrick, Natalya Shieff, Wiktoria Wozniak, Dominik Szewczak, Amy Gates, Anji Cordwell.
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3kent.edu, dart.biz, hubspot.com2 +1 888-XXXXXXXX
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Mike Sheldon
Newcastle Upon Tyne -
1yahoo.co.uk
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