Mike Sheldon Email and Phone Number
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Possess broad experience in communications, sales, and customer service, with a diverse background in business, marketing, and aviation. Gained valuable skills in creative thinking and resource management, as a result of comprehensive flight training, which involved essential attention to detail. Have had overseas experience, living and studying in Europe, Asia, and the Middle East. My senior project at Embry-Riddle Aeronautical University explored the commercialization of the astronautics industry.
Hubspot
View- Website:
- hubspot.com
- Employees:
- 4759
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Senior Project ManagerHubspot Aug 2021 - PresentLondon, England, United Kingdom- Managing tooling and automation projects for the Engineering Operations team at HubSpot.- Leading and guiding software engineering teams to create software solutions- Creating automations for internal processes to increase team efficiency- Spearheading the office opening in London to support international growth goals- Managing creation of mentorship programs across product and engineering teams to retain top talent- Providing company wide consultative direction on project/product development- Administrating internal HubSpot CRM- Optimizing internal resource documentation channels
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Principal Product ExpertHubspot Apr 2020 - Aug 2021Dublin, Ireland- Coordinating teams during product rollouts- Partnering across departments to guarantee on time delivery - Analyzing data to reduce bug rates and improve resolution efficiency - Making data-driven cases for where to invest team resources
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Emea Team Lead - Product ExpertsHubspot Nov 2018 - Aug 2021Dublin, Ireland- Reviewing team performance metrics to identify growth opportunities - Working with Customer Support team to up-skill, create resources, and fill knowledge gaps- Scoping and executing projects designed to amplify the team’s ability to achieve company goals
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Senior Product ExpertHubspot Oct 2015 - Nov 2018Dublin, Ireland- Analyzing customer data to identify product improvements with highest impact for usability - Coordinating cross-functional roll out for product wide UI update- Create documentation on complex troubleshooting to improve communicate across product teams.- Troubleshoot bug reports and advanced complex issues through Jira
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Senior Support EngineerHubspot Oct 2013 - Sep 2015Cambridge, MaProvide high-quality technical support for the HubSpot software program.Deliver solutions to both technical and non-technical end users while also supporting a wide range of technologies including HTML/CSS, DNS and marketing strategies.
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Senior Member / Pilot / VolunteerCivil Air Patrol Jul 2010 - Jul 2014Portland, Maine AreaPromote aerospace education, and provide support during national rescue and relief efforts. -
Sales AssociateL.L.Bean Oct 2012 - Aug 2013Freeport, MeAssisted customers throughout the store. Found solutions to their needs and helped to educate them on the products offered. -
Sales LeadDick'S Sporting Goods Jun 2012 - Aug 2012Led the footwear department to achieve store goals and provide customer service and support. Assisted management in operations and supervision of store activities. Performed duties to ensure efficient and effective performance of the footwear department. -
SpecialistApple Retail Aug 2011 - Apr 2012Assisted customers in learning about Apple products and finding solutions for their needs. Provided setup assistance, technical support, and helped the customers through the checkout process. -
InternKent State University Office Of International Affairs Feb 2011 - Sep 2011Assisted faculty in the development and promotion of Kent State University’s study abroad programs. Marketing intern for International Affairs Office, and Study Abroad Office.
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Ramp AgentPiedmont Airlines Mar 2009 - Aug 2009Performed duties as a ramp agent for US Airways Express. Loaded bags onto and off of aircraft, directed and moved aircraft into and out of the ramp area.
Mike Sheldon Skills
Mike Sheldon Education Details
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Aeronautics -
Marketing, Business Management, Flight Technology, International Business
Frequently Asked Questions about Mike Sheldon
What company does Mike Sheldon work for?
Mike Sheldon works for Hubspot
What is Mike Sheldon's role at the current company?
Mike Sheldon's current role is Senior Project Manager at HubSpot.
What is Mike Sheldon's email address?
Mike Sheldon's email address is ms****@****ent.edu
What is Mike Sheldon's direct phone number?
Mike Sheldon's direct phone number is +1 888-482*****
What schools did Mike Sheldon attend?
Mike Sheldon attended Embry-Riddle Aeronautical University, Kent State University.
What skills is Mike Sheldon known for?
Mike Sheldon has skills like Marketing, Social Media, Sales, Customer Service, Team Leadership, Management, Faa Commercial Licensed Pilot, International Business, International Relations, Leadership, Microsoft Office, Cross Functional Team Leadership.
Who are Mike Sheldon's colleagues?
Mike Sheldon's colleagues are Alexander Centurión, Adeline Hochet, Samuel H., Julius Haralampou, Noora Harju, Joy Leow, Justin Brunswick.
Not the Mike Sheldon you were looking for?
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Mike Sheldon
Newcastle Upon Tyne -
1yahoo.co.uk
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