Michelle Kwon Email & Phone Number

Portland, Or, Us

In this role, I collaborate with the NAX LT to plan and develop scope, results, resources, budget, and timing for new NAX initiatives. I manage a portfolio of training programs, ensuring they meet quality standards and align with strategic objectives. I oversee the creation and execution of annual and seasonal training plans, streamline training operations, and implement operational models that align with Nike store and CODE processes. I utilize tools like Airtable for efficient data management and tracking, and I lead change management initiatives to ensure smooth implementation of new programs. I foster a culture of continuous improvement through feedback and experimentation to enhance training effectiveness.

Beaverton, Oregon, United States

Under Nike's ASCEND Network East Asia Pillar, I help lead the planning and execution of various AAPI community events throughout Nike. Most recently, I helped plan and execute the Lunar New Year events across campus including the Red Envelope Scavenger Hunt and Lunar New Year Market.

Beaverton, Oregon, United States

Leads the Seasonal Training Offense for Global Nike Stores & Marketplace. Responsible for figuring out how to transform business needs into learning experiences for all Nike & Marketplace store associates. Drives the end-to-end process for identifying, planning, building and activating seasonal educational tools for store teams.

Beaverton, Oregon, United States

Directly managed a team of Analytics & Operations Coordinators who helped own, measure and manage all globally led content delivery platforms & processes. Pulled reports, data, and other metrics for training delivery platforms: DTC Zero, nikeNSP.com and Nike SKU via platform admin tools and Google Analytics to measure training effectiveness and to understand what improvements, changes, or adaptations are needed for future training curriculums. Owned and managed the creation and execution of the Seasonal Alignment Plan (SAP), including the handover to GEO teams via SAP share-outs as well as the seasonal kickoff.Facilitated the various steps to finalize and deliver training, working closely with GEO NAX partners to ensure that all appropriate training materials were shared with correct downstream teams. This includes tracking, testing, translations, and publishing of content.

Beaverton, Oregon

Utilized Excel to create data integration reports for the SKU tech teams to process on a bi-weekly basis. Processing these reports ensures that all appropriate users are added and retired on the platform. Developed dashboards via SmartSheet that showcased project summary metrics that get updated in real time that leadership teams used to gauge capacity and assist in forecasting . Created a formal intake & seasonal planning process and led socialization efforts with cross-functional stakeholders. Trained the internal team on managing intake requests & seasonal planning needs. Led the documentation of all processes, guidelines and guardrails for project intake, delivery and analytics processes. Managed ETW Content Coordinator for the SKU Platfor

Portland, Oregon Area

Under the Nike Digital Site Experience Operations team, I utilized various digital tools to create and setup NIKEiD builders working with brand, product, merchandising and other functions to prepare the product to launch on site. I also provided direct support to the digital operations team in China and Japan with pricing, launches and issue tracking. Along with that, I also helped attribute the global inline assortment of digital products on a season basis by creating validation reports, documentation and data management.

Boston, Ma

During my time at this start-up, I helped cultivate a social media brand strategy by executing creative campaigns across multiple social media platforms using various applications like Hootsuite and Crowdfire. I also implemented a distinct marketing strategy through marketing research, which helped increase brand awareness and drive products sales.

Boston, Ma

My role as an Office Assistant for the Accounting and Finance departments consisted of coordinating office hours and managing the schedule for multiple professors. I also was responsible for ensuring the adequacy of office material and equipment.

Boston, Ma

During my time as a Teaching Assistant for FE445 Investment Analysis and Portfolio Management class under David Griswold, I was responsible for answering student emails, coordinating class schedules, grading tests and assisting with calculating final grades.

London, United Kingdom

My role at this digital creative studio based in London consisted of creating and implementing a digital marketing strategy where I helped oversee various marketing projects and social media campaigns. I also helped manage the advertising budget accounts, google analytics pages and conducted various market research on b2b marketing and digital strategies. Finally, I helped create webpages for a few of our clients, including Volvo, Converse and music video directors Justin Dickel and Mike Baldwin.

Tel-Aviv, Israel

As a Junior Analyst at this start-up incubating venture capitalist firm, I provided consulting expertise to clients looking for innovating strategies as well as providing digital marketing knowledge. I also coached startups on penetrating the U.S. marketing by conducting market research, presenting my findings through PowerPoint decks and research papers.