Milena Lima

Milena Lima Email and Phone Number

Customer Success Analyst I @ Escavador
State of Bahia, Brazil
Milena Lima's Location
Salvador, Bahia, Brazil, Brazil
About Milena Lima

Milena Lima is a Customer Success Analyst I at Escavador.

Milena Lima's Current Company Details
Escavador

Escavador

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Customer Success Analyst I
State of Bahia, Brazil
Website:
escavador.com
Employees:
55
Milena Lima Work Experience Details
  • Escavador
    Customer Success Analyst I
    Escavador
    State Of Bahia, Brazil
    View
  • Escavador
    Customer Success Associate
    Escavador Oct 2023 - Present
    Salvador, Bahia, Brasil
    - Apoio na geração de insights para melhorar a experiência do cliente;- Suporte à carteira de clientes;- Acompanhamento de SLAs e indicadores;- Atendimento e acompanhamento de tickets via Zendesk;- Atendimento via Reclame Aqui;- Análise de interações via Google Play e Apple Store;- Copies de artigos para Central de Ajuda;- Copies para e-mails enviados para clientes.
    View
  • Dasa
    Supervisor De Atendimento Ao Cliente
    Dasa Aug 2023 - Oct 2023
    Salvador, Bahia, Brasil
    - Gestão de equipes;- Acompanhamento de indicadores;- Aplicação de feedback;- Tratativas de folhas;- Monitorias.
    View
  • Dasa
    Consultor De Atendimento Ao Cliente
    Dasa Jul 2018 - Aug 2023
    Salvador, Bahia, Brasil
    - Atendimento via Whatsapp, e-mail e telefone;- Agendamento, remanejamento e confirmação de agenda;- Emissão de documentos;- BackOffice
    View
  • Dasa
    Jovem Aprendiz
    Dasa Mar 2016 - Jun 2018
    Salvador, Bahia, Brasil
    - Atividades administrativas;- Elegibilidade de convênio;- Cobertura de exames.
    View

Milena Lima Education Details

Frequently Asked Questions about Milena Lima

What company does Milena Lima work for?

Milena Lima works for Escavador

What is Milena Lima's role at the current company?

Milena Lima's current role is Customer Success Analyst I.

What schools did Milena Lima attend?

Milena Lima attended Unijorge.

Who are Milena Lima's colleagues?

Milena Lima's colleagues are Caio Nery, Dalila Pinheiro, Échile Santana, Ramon Sena, Marivaldo Júnior, Louize Valim, Pedro Sales.

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