Mindy Wu Email & Phone Number

New York, NY, US

Miami, Florida, US

New York, NY, US

• Provided directional inputs on system operation procedures and created user training documentation in JIRA/Confluence for business system processes, as well as implementing and improving existing planning forecasting.
• Collaborated with product management and cross-functional teams to facilitate/execute project roadmap plans from development to launch, train/support end users, and communicated Anaplan implementation status with.
• Analyzed and troubleshooted technical data integration issues between Oracle NetSuite (CRM/ERP), BeProduct (PLM) and Anaplan (Cloud SaaS/BI Reporting Tool) during system configuration testing/live sessions to complete.
• Communicated with production, logistics and vendors on e-commerce DTC and wholesale Purchase Order EDI issues, troubleshoot/resolved production support configuration issues, and facilitated onboarding of new EDI.
• Support Walmart/Express/Phoenix/Bonobos acquisition information technology projects, Express Salesforce (CRM) and Workday (HRIS) implementation projects

New York, New York, US

• Prepared daily/weekly sales forecast, inventory reports and other ad hoc business recaps to support the replenishment team to meet forecasted demand for girl’s retail and e-commerce wholesale fashion programs
• Researched and resolved data sync issues between Walmart’s Retail Link, Item 360, Simparel ERP and item specification forms to complete setup of new product launches and increase website visibility on Walmart
• Retrieved and compiled information from data management systems to develop business recap, ladder plans, and item master for buildout of insightful dashboards covering key performance metrics (KPI) by seasons through.
• Created and managed style trend analysis using productivity and assortment size by category for planning functions to analyze store-level and dotcom business inventory flows to drive sales, improve in-stock and.

Ridgefield Park, New Jersey, US

• Handled new Infor M3 system implementation, data migration, vendor onboarding, training processes, partner support management, and provided troubleshooting feedback for vendor portal system issues
• Managed and organized excel spreadsheets, entry of purchase orders, customer orders, wholesale bulk orders, EDI orders, receiving reports, drop shipments, customs, pick tickets, setting up new bank connections.
• Analyzed allocatable inventory for open orders, reviewed discrepancies in receiving reports, monitored warehouse transfers, created open pick list pulls to generate daily reports for 3PL warehouses and handled supply.
• Processed invoices and tracked A/P payments for imported fashion & footwear wholesale goods, freight, inland trucking, customs duty, broker fees, and other allocated direct costs for fashion partners from.

New York, US

• Assisted Marketing/Business Director with designer eyewear CRM marketing, e-commerce, product, retail, sales promotions, A/B testing, email marketing, marketing analytics and brand marketing across several platforms
• Managed website content and product listings for designer eyewear on multiple accounts with HTML on Shopify, Wix and Wordpress
• Created marketing content for email campaigns using MailChimp and scheduled posts for 12 social media accounts

Kirkland, Washington, US

• Reviewed and rated web content, using a web application to support the measurement of search data relevance on Social Media platforms including Facebook and Instagram for research project purposes
• Provided feedback by following guidelines that outline the specific products and content designed to enhance the overall user experience of the platforms

Brooklyn, NY, US

• Organized system data and merged daily sales reports from 8 e-commerce channel platforms including Amazon FBA / FBM, Walmart, and eBay with Excel to monitor printer ink sales and sales forecasting in the ERP System
• Assisted sales manager with marketing content and brand management using Photoshop, Canva, and video creation tools for product packaging, social media campaigns, MailChimp email campaigns, A/B testing, promotions.
• Processed returns, replacements, shipping on Shipstation and provided customer support for Amazon & eBay accounts

New York, NY, US

• Assisted customers in finding books based on their reading levels, provided technical support, answering inquiries, setting up program events and using the library’s materials
• Organized books for shelving, checked in books, and processed books for shipping transfers between library branches

• Tutored over 6 students each day in subjects of Math, English, Microsoft Office and Computer program applications
• Maintained the school’s learning program system and registered users occasionally
• Assisted in data entry, tech support, creating flyers, training new staff members, distributing mail, organizing events, receptionist duties and library duties

Bachelor Of Science - Bs, E-Commerce Management

Business Administration And Management

Business And Technology Of Fashion