Michael Isaacs Email & Phone Number

Toronto, Canada Area

Through the acquisition of PCM Canada, Insight strengthens the Canadian IT marketplace as an industry recognized, publicly traded, value-added provider of technology products, services, and solutions. My mandate is to help clients of all segments and verticals overcome their IT challenges through a strategic, insightful, and informative consultative approach. Insight works directly with clients to design and implement technologies that will accelerate their core business.

At Intelex, we empower organizations to meet the challenges of an increasingly complex marketplace while minimizing negative social, environmental and human impacts.We do this by developing web and mobile applications that streamline and simplify environmental, safety and quality management. Intelex’s software solutions help companies around the world ensure compliance, reduce risk and improve performance.

Toronto, Canada Area

As one of the first 4 employees in Canada, I had the pleasures of being an instrumental contributor on distinguishing and defining how our vision of the business differed from our competitors, while developing a business strategy on how to make our Canadian division succeed and grow from the ground up. I was responsible for many activities from interviewing potential SoftwareONE candidates, creating brand awareness through multiple vehicles (partnerships, events etc.) to generating new business and clientele.• Responsible for managing a multi-person team to achieve/exceed monthly sales targets and net profit quota.• Collaboratively works with the team to develop an overall territory account plan in order to maximize opportunities and generate sales activity with customers, partners and publishers.• Identify, prospects and new customers through strategic partners in an assigned geographic territory• Leads negotiations, coordinates complex decision-making process, and overcomes objections to capture new business opportunities• Develops and utilizes marketing related events, seminars, mailings and call campaigns to increase brand awareness and presence in the local market• Provides training to customers and partners regarding software publisher contracts and optimal usage of agreements post-mortem.• Evaluates software contract spend and utilization in a given organization. Must then be able to optimize spending patterns, technology usage, and implementation strategies. • Be the field resource to customers and partners for leading industry Software Portfolio Management services

Helped CDW start their Microsoft Enterprise business model. Was one of the integral individuals on creating CDW's Microsoft Enterprise Solution group. I had the pleasures of not only aiding in the creation of CDW's Microsoft practice and enabling CDW Canada to be a Microsoft Enterprise reseller, but was also tasked with helping clients understand the value of the Microsoft solutions, various licensing models and providing SAM services.

Primary function at Microsoft was to develop new business relationships and ensure customer satisfaction of enterprise accounts within central Ontario covering financial services, retail and professional services. • Strategically discuss licensing options and software assurance benefits with customers. • Meet with organizations to help identify and qualify organizational process improvements and IT roadmaps. • Assisted in creating customer focused marketing program to drive brand awareness and help progress the deployment of Microsoft technologies. • Created a lynch pin between sales and enterprise marketing campaigns based on customer demands and requests.• Presented licensing and technology strategies.

Goal was to grow Microsoft revenue by creating marketing/incentive campaigns, sales calls, customer presentations and promote brand awareness. • Held multiple webinars and presentations on Microsoft products. • Uncovered and closed multiple small, medium and enterprise deals. • Conducted internal sales representative training on Microsoft products, services and licensing. • Developed marketing campaigns to increase Microsoft sales.• Created sales and licensing tools to increase Microsoft awareness which resulted in better educated sales representatives on Microsoft licensing, increased productivity and reduced time processing quotes.

Promoted, advocated and sold personal computers, visuals and peripherals to small and medium sized businesses. • Met with customers to monitor preferences and determine focus of sales efforts. • Effective collaboration with partners and channels to ensure smooth sales cycles. • Created lists of prospective customers and made successful cold calls into accounts to generate new customers and obtain leads. • Closely managed accounts and their hardware refresh cycles.

Assisted in the sales for large enterprise/Fortune 500 accounts with a range of responsibilities from creating pricing, RFP responses, CRM Siebel management and customer care. • Responsible for presenting and cross-selling IBM/Lenovo products. • Handled customer relationship issues in a timely and effective manner. • Organized team members across multiple divisions to construct proposals. • Directly involved in RFP responses from pricing and strategy to replying to customer specific inquiries.

Responsible for hardware and software technicians customizing configurations on personal computers, laptops and servers.• Sold, promoted and demonstrated technologies and services to existing customers and prospective customers.• Hosted customer briefings to demonstrate IBM's world class Customer Solution Centre's capabilities to a variety of companies and internal executives.• Implemented cost and time efficient process improvements to enhance business performance metrics, while focusing on customer satisfaction.