Erika Smith Email & Phone Number

Livermore, CA

Review credit card purchases for waste, fraud and abuse

Manteca, CA

• Manage, schedule and evaluate five office employees of Woodbridge senior community clubhouse
• Advise Operation’s Manager on HR policy and the governing documents of the association
• Track and organize 1,000+ resident files and information, including new sale, resale and rental properties
• Control, edit and post to the association portal internal website
• Oversee and advise the Architectural Review Committee to approve front and backyard landscapes based on the Design Guidelines of… Show more
• Oversee and advise the Architectural Review Committee to approve front and backyard landscapes based on the Design Guidelines of the Home Owner's Association

Lathrop, CA

• Manage a fleet of 30+ NCA (Nevada, California, Arizona) drivers
• Monitor drivers hours of service to ensure they are DOT compliant
• Facilitate truck maintenance, DOT random drug tests and driver home time
• Act as primary driver communications via phone calls and messaging regarding on-time service, compliant driving hours and paid miles expectations
• Develop relationships with drivers in order to coach them to be safe, efficient and productive and act as a driver advocate with… Show more
• Develop relationships with drivers in order to coach them to be safe, efficient and productive and act as a driver advocate with keeping company policy and profit in mind

French Camp, CA

• Communicate effectively with drivers to ensure the needs of the customer, driver and business are met
• Use problem-solving skills to resolve operational errors, tracking event errors and past due shipments in OperationalTransportation Management (OTM), an Oracle software
• Plan and dispatch drivers on productive and profitable loads
• Establish relationships with drivers and customer service representatives in order to better understand and resolve issues involving maintenance… Show more
• Establish relationships with drivers and customer service representatives in order to better understand and resolve issues involving maintenance, service and driver performance
• Efficiently schedule maintenance events to work within the flow of business

Stockton, California

• Instruct one lab section per semester for 25 students in the class ‘COMP25- Computers and Information Processing’, hold open office hours and precisely grade all homework and lab assignments
• Teach students computer basics, basic HTML, Microsoft Excel and Microsoft Access
• Evaluated at the end of each semester and receive excellent reviews

Stockton, California Area

• Advertise academic events in order to increase participation
• Guide new students in academic affairs and adaptation to college life
• Work with professors and faculty to create new student’s academic schedule

Stockton, CA

• Manage all external and internal public relation endeavors
• Communicate with the Greek community to increase Tri Delta’s positive image on campus
• Direct PR team and hold regular meetings to brainstorm ways to increase positive PR and morale

Stockton, California Area

• Manage $120,000 budget and allocate funds across expenses
• Invoice all members of the sorority and track all money going in and out of the chapter
• Supervise finance team and hold regular meetings to discuss budget and other finance issues

Livermore, CA

• Created personalized page for Training and Development on LLNL’s Social Media Site LabBook
• Advertise and publish Employee Development classes through social media, print and websites
• Assist with coordination of logistics for New Employee Orientation and other training classes
• Successfully interact and provide customer service to all disciplines at LLNL

Stockton, California

• Due to my knowledge and work drive, I return to work during busy holidays such as Valentine's Day and Mother's Day.
• Take orders and provide excellent customer service
• Construct fruit designs
• Take inventory and order fresh fruit

Manteca, California

• Due to a positive reputation and an excellent work ethic I returned to AMC Theaters from June 2011 to September 2011 and again from July 2012 to August 2012.
• Train newly hired employees in policies and procedures
• Provide excellent customer service in a fast-paced environment and ensure satisfaction through attention to detail
• Work cooperatively alongside coworkers and managers