Misty Ontiveros Email & Phone Number

Detroit, Mi, Us

Troy, Mi

Troy, Michigan

Defined, analyzed and documented requirements, as well as managed projects and performed quality assurance for technical initiatives through collaborating with internal business stakeholders, marketing, developers and vendors throughout the project life cycle. -Generated business requirements, oversaw development, and managed multiple projects, including the digital teacher paperwork process which resulted in increased internal business process efficiencies through minimizing manual efforts. -Successfully launched heavily-customized Microsoft Dynamics CRM 2015 application for internal operations.

Rochester Hills, Mi

In addition to project management responsibilities, closely collaborated with account, creative, developers and vendors to solution, scope and estimate in-coming proposals and projects. -Effectively managed development hours for multiple projects allowing clients to meet budget plans. Program budgets range from $500-$150,000+. -Mentored and trained new Project Managers assisting in their professional development accelerating their productivity. -Promoted from Senior Technology Project Manager in 2014 as a result of demonstrated proficiency and performance.

Rochester Hills, Mi

Managed production process from scoping to implementation, including asset turnover, development / programming, quality assurance, internal reviews, correction / change tracking, maintenance and analytics for digital solutions ranging from websites, portals and email communications to apps. Created functional specification documentation thoroughly detailing project scope and requirements, providing developers a blueprint to follow during production.

Greater Detroit Area

Closely collaborated with clients, agencies, developers, production team and fulfillment vendors to ensure objectives and goals are met. Managed process for onboarding new data providers, including end-to-end testing on test file verification. Provided feedback to enhance usability and functionality of source code configurator tool. -Developed and executed training to educate clients and external vendors on the source code configurator tool.

Greater Detroit Area

Worked side-by-side with account management to facilitate projects and establish a stronger client relationship on a 16 million dollar account. Created standardized reporting templates to ensure team was organized, meeting clients’ expectations and effectively communicating.

Directed teams that focused on the development of eLearning web courses, including interactive design, production, quality control, implementation and measurement of content. Served as point person for internal agency staff, third party vendors and clients. Managed development process from concept to delivery, including scripting, audio / video production, photo shoots, asset management, programming, course reviews, correction / change tracking and analyzing online feedback for suggestions on content and usability improvements.Supervised live workshop projects through their timeline and lifecycle of initiation, design, development, approvals, execution and maintenance. Worked directly with clients, internal agency staff, subject matter experts and third-party vendors as part of a cross-functional team to ensure training and program objectives, deadlines and goals were met. Created training presentations, including workshop facilitation content and deliverables. Coordinated and attended workshop pilots and train-the-trainer events for quality control purposes.

Responsible for the development and fulfillment of printed sales reference materials. Collaborated and efficiently communicated with internal team and vendors to ensure materials delivered accurately, according to time action plan deadlines and within budget. Challenged to respond quickly with relevant, informative and user-friendly print deliverables for automotive sales professionals.

Advanced national field training objectives by serving as liaison between internal departments uniting different teams with common goals. Effectively met all timing requirements by aligning resources with objectives, prioritizing and managing multiple projects concurrently.