• Executed Geehan Group methodologies on all client projects, ensuring delivery excellence in service and content• Managed client advisory board programs for Fortune 500 companies including, Springer Publishing, Dean Financial Services, Harris BCD, Quest Diagnosits/MedPlus, Broadlane, Dell, and Infosys• Defined project objectives, tracked progress, controlled risks, and analyzed results • Prepared, delivered, and documented all project deliverables and activities, including but not limited to detailed work plans, timelines, status reports, initiative charters, agendas, action items, recruiting materials, on-site meeting materials, and post-meeting follow-up• Conducted planning and project status meetings with key customers and members of internal teams• Developed and managed Geehan Group’s Executive Summits in 2011 and 2012, including marketing and promotions, website development, copy writing, participant management, program development, on-site materials, and on-site management. • Contributed to Geehan Group’s corporate blog (http://blog.geehangroup.com/blog/key-account-retention); several posts of which were copied and distributed on national association websites (smartbrief.com and loyalty360.org.)

• Managed all operational aspects of incentive travel programs for Fortune 500 companies including, Reynolds and Reynolds, Fifth Third Bank, Marathon Petroleum, Burger King, KraftMaid Cabinetry, and GlaxoSmithKline. • Served as primary liaison between assigned clients and internal travel departments, including Travel Account Administration, Communications, On-site Operations and Accounting.• Managed program budgets; increased profits by negotiating reduced costs• Negotiated and managed client and supplier contracts • Maintained multiple program consistencies, assuring customer satisfaction.• Participated on multiple company-wide task forces, including Health & Wellness, and Training & Education.

• As a member of executive team, supervised all member programs and services.• Served as primary staff liaison to the Professional Development Work Center, and the following committees: Training, Leadership Recruitment & Nominating, Ethics and Business Practices.• Served as primary staff liaison to all Membership Sections• Designed and implemented annual membership campaigns and revenue producing programs.• Participated in the development of quadrennial strategic plans, in cooperation with the Strategic Planning Committee. • Served as primary staff liaison in the creation, development, and coordination of the Order of Good Shepherds, a lay employee recognition program.• Served as primary staff liaison in the creation, development, and coordination of the Field Consultation Program.• Successfully planned and coordinated numerous committee meetings, Annual National Conventions, Summer Leadership Conferences, regional seminars and retreats• Contributed to UMA’s published Code of Ethics