Mitchell Hendriks Email & Phone Number

Netherlands

Netherlands

- Being a trusted advisor to Microsoft's customers and partners providing guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management.- Maintaining a long-term relationship with customers within my portfolio and developing a Service Delivery Plan to ensure customers' operational success with Microsoft products.- Achieve customer operational health through Service Delivery Planning and Execution.- Providing risk analysis to help to define customers' needs and recommending appropriate service offerings to proactively address them.- Managing the delivery of recommended and agreed services to achieve customer satisfaction and trust.- Cooperate and with sales and account teams to execute on a service account/delivery plan and build strong customer relationships.- Project management, negotiation and positioning solutions.- Advisor in Azure, 0365, Dynamics, Data management, recovery, security, compliance.

• Business analytics Benelux/Nordics: Research and build company profiles and strategic plan to acquire new partnerships/business.• Pipeline development: Using method as cold calling/mailing and individual lead generation via LinkedIn. Individual automated campaigns and targeted campaigns aligned with Marketing. • Account management: Generate new business from partnerships/channel in Benelux• Sales development: Developing methods to help sales agents discovering more leads and a higher conversion ratio through monthly sales trainings. Review marketing strategies to generate more passive inbound leads for the sales teams.• Develop target campaigns: Develop targeted campaigns on Business Applications, Automotive, Embedded R&D and Robotics.

• Focus Territory Focus on new net logos and Tier 1 suppliers in Benelux region.• Territory planning/mapping.• Generate Strategic Customers as market reference sites• Pipeline development: Using method as cold calling/mailing and individual lead generation via LinkedIn.• Account management: Generate new business only Benelux via cold calling, email, LinkedIn.• Develop target campaigns: Develop targeted campaigns on Business Applications, Automotive, Embedded R&D and Robotics.

• Focus accounts: Focus on engagement with customers in variousindustries. Developing business in strategic accounts such as municipalities,healthcare and universities.• Territory planning/mapping.• Pipeline development: Using method as cold calling/mailing and individual leadgeneration via LinkedIn. Focus account and channel business development.Generate 70 percent of own funnel.• Account management: Generate new business only in a set of focus accountsvia cold calling, email, LinkedIn.• Develop target campaigns: Develop and run targeted marketing campaigns forhealthcare and universities for O365.

Bucharest, Romania

• Focus accounts: Focus on engagement with customers in variousindustries. Developing business in strategic accounts such as municipalities,healthcare and universities.• Territory planning/mapping.• Generate Strategic Customers as market reference sites.• Pipeline development: Opportunity discovery focusing on funnels, usingLinkedIn, setting up info sessions.• Account management: Generate new business only in a set of focus accountsvia cold calling, email, LinkedIn.• Organize sessions: Actively targeting potentialcustomers to join sessions focusing on Healthcare, Universities, Municipalities and commercial accounts.

• Revenue generation: Focus on engaging with prospects. Closeopportunities and focus on exceeding annual quota.• Pipeline development: Opportunity discovery focusing on funnels, usingLinkedIn and campaigns.• Proactive cold calling: Cold calling on marketing generated leads and LinkedIngenerated leads.

Bucharest, Romania