Mithun Radhakrishnan Email & Phone Number

San Jose, California, United States

San Jose, California

Designed and Implemented workflows to register the Business Applications, Services and Service Offerings in IT ServiceNow platform.Implemented workflows to manage the configuration items and its relationships in Application Portfolio Management and Service Portfolio Management in ServiceNow platform.Designed and Implemented the integration workflows to manage the lifecycle of Application Clusters, Application Endpoints and Application instance.Integrated Device/Virtual… Show more Designed and Implemented workflows to register the Business Applications, Services and Service Offerings in IT ServiceNow platform.Implemented workflows to manage the configuration items and its relationships in Application Portfolio Management and Service Portfolio Management in ServiceNow platform.Designed and Implemented the integration workflows to manage the lifecycle of Application Clusters, Application Endpoints and Application instance.Integrated Device/Virtual machine provisioning systems in Cisco's IT ServiceNow platform to register the configurations items in CMDB. Implemented the reconciliation of the configuration items (Devices) into appropriate service hierarchy for maintaining the CMDB relations to support the Governance, risk and compliance audits.Subject Matter Expert in migrating the Cisco's legacy CMDB to ServiceNow CMDB. Lead a 20 member team of onshore and offshore ServiceNow developers in DevOps model. Implemented event classification for Device monitoring configuration changes in ServiceNow for Service assurance consumption. Show less

Bengaluru Area, India

Implemented and maintained several IT Projects in Cisco's Global Infrastructure service BU.Subject Matter expertise in Cisco's legacy Singleton and Composite Business Application Management.Developed various CLI tools to interact with Cisco’s legacy CMDB to automate the device management.Developed the provisioning framework for products like Cisco Virtual office, Soft key tokens etc. Integrated Cisco's various IT apps in Enterprise and Network management… Show more Implemented and maintained several IT Projects in Cisco's Global Infrastructure service BU.Subject Matter expertise in Cisco's legacy Singleton and Composite Business Application Management.Developed various CLI tools to interact with Cisco’s legacy CMDB to automate the device management.Developed the provisioning framework for products like Cisco Virtual office, Soft key tokens etc. Integrated Cisco's various IT apps in Enterprise and Network management applications.Developed APIs to integrate various provisioning systems with Cisco's Legacy CMDB Show less

Mumbai Area, India

Worked in Backup and Recovery products like DeltaStor and Delta Remote for Sepaton an HP acquired US based storage company.The product virtual tape library ( VTL ) was designed to handle the largest data volumes at the fastest backup speed available in the industry. It was optimized for lightning fast backup speed. Different tools were created to help the Triage Engineers. DeltaStor and Delta Remote Health Check tool works on the snapshot of data extracted/generated from the VTL… Show more Worked in Backup and Recovery products like DeltaStor and Delta Remote for Sepaton an HP acquired US based storage company.The product virtual tape library ( VTL ) was designed to handle the largest data volumes at the fastest backup speed available in the industry. It was optimized for lightning fast backup speed. Different tools were created to help the Triage Engineers. DeltaStor and Delta Remote Health Check tool works on the snapshot of data extracted/generated from the VTL server. Designed and developed DeltaStor and Delta Remote Health Check Tool.Write stored procedures and optimize the SQL queries in PostgreSQL.Prepare design document, release notes and user guide.Lead and a technical mentor to offshore Tools Team that uses Perl, OOPerl & PostgreSQL Show less

Mumbai Area, India

System Integrator for Siemens' EMS/DMS products like Spectrum Power, Spectrum Powercc Integrated Siemen's SCADA system with various third party utility servers (MBC, CC, GIS) used by Electric Distribution companies.Developed daemons that can communicate and do data transfers between Siemens Spectrum (SCADA system) and various DMS applications.Designed and Developed Availability Based Tariff application; a frequency based pricing mechanism for electric power… Show more System Integrator for Siemens' EMS/DMS products like Spectrum Power, Spectrum Powercc Integrated Siemen's SCADA system with various third party utility servers (MBC, CC, GIS) used by Electric Distribution companies.Developed daemons that can communicate and do data transfers between Siemens Spectrum (SCADA system) and various DMS applications.Designed and Developed Availability Based Tariff application; a frequency based pricing mechanism for electric power distribution.Prepared functional documents, user guides and training documents for SCADA operators. Show less

Mca, Computers

Bachelor Of Science (Bsc), Mathematics And Statistics