Michael Schroeder Email & Phone Number

Olympia, Washington, United States

This role is a Contractor position providing service to the US Department of Veterans Affairs Office of Information Technology Product Engineering Services Digital Transformation Center. I provide ongoing direction and management of a wide variety of individuals and teams including: project management, technical security architecture, FedRAMP requirements.

Centralia, Washington, United States

This role was a Contractor position providing service to the US Department of Veterans Affairs Office of Information Technology Product Engineering Services Digital Transformation Center. Role title: Product Stream Lead.I guided multiple large scale Office of Information and Technology (OIT) Enterprise-level Information Systems (IS) through the FedRAMP.

Washington, United States

As a small business owner in the advertising industry, I managed a wide variety of competingobligations and demands. Time management was critical to the success of my business. I established and maintained relationships, captured media, created campaigns and content, wrote and shared social media posts, and managed social media of my own brands.I networked.

Centralia, Washington, United States

I worked at Centralia College in the IT Department while pursuing an AAS in Computer Science. I provided technical support and systems management. Each class session had specific software requirements. I built and deployed student and staff systems via WDS across many labs in several buildings throughout the college campus and off-campus annex. I learned.

Illinois And Washington, United States

At Apple, I provided guidance to Tier 1 and Tier 2 technical support agents as a Senior Advisor. This required a knowledge of scope limitations for a variety of service types delivered by many contractor providers. After being recognized for leading my team to successes, I was invited to a variety of team rotations. This included the Callback Team, the.

Dupage County, Illinois, United States

While working at Support.com, I established the Quality Assurance department to service a variety of client retail tenants including Staples, OfficeMax, OfficeDepot, AOL, and TigerDirect. This required establishing workflows, SOPs, processes and procedures for known issues and discovery/quarantine of unknown or newly discovered malware. We then created a.