Mary Louise Dubose Email & Phone Number

New York, United States

New York, United States

New York City Metropolitan Area

• Member of the Scaled Customer Success team focused on fully onboarding clients to Ramp's platform within their first 60 days
• Working cross-functionally to ensure continued client success throughout their Ramp lifecycle

New York, New York, United States

• Managed 250+ accounts throughout the two-year certification lifecycle from launch to renewal via virtual training presentations, email correspondences, and troubleshooting calls.
• Delivered engaging client experiences while improving retention rates, driving adoption, and increasing overall client health.
• Expanded client portfolio penetration and company revenue.
• Project Manager for both the 2023 & 2024 global net revenue retention campaigns aimed at securing $11.6M & $14.2M in renewals respectively. Led the cross-functional project team, developed Salesforce reports &.

New York, New York, United States

• Supported client marketing initiatives using InDesign and Adobe Acrobat, resulting in increased client engagement.
• Built and maintained Salesforce reports and dashboards for the global client success team to ensure accurate tracking of clients, contacts, SQLs, and KPIs.

New York, NY

• Member of the brand partnership team, managed accounts to ensure seamless onboarding and engagement by providing essential materials, resources, and training sessions.
• Developed partnership parameters to drive successful collaborations with retail and e-commerce clients.
• Utilized Zoho CRM and Airtable to create monthly client reports to track KPIS and gather insights.

New York, New York

• Drove sales through service engagement while assisting to open and operate the New York City Flagship store by embroidering, screen-printing, and customizing products to create a unique retail experience.
• Designed original artwork and marketing materials for the department and planned promotional events.

Chicago, IL

• Create motifs, patterns, and prints for numerous products including scarves, t-shirts, and notecards
• Brainstorm target clients, conduct market analysis, and develop plans for product promotion
• Report directly to company founder and director to discuss and develop products and designs

Ithaca, NY

• Review, select, and promote new jobs and internships opportunities for students
• Critique and offer advice on resumes and cover letters
• Conduct mock interviews to help students gain confidence with interview settings and questions
• Help advertise and promote office and services

Ithaca, NY

• Manage outside theater groups and assist them in preparing for productions
• Run show backstage by calling cues to light boards, stage hands, and actors
• Help hang and design lighting displays and sets

Ithaca, NY

• Conceptualize and design garments for Cornell University’s annual fashion show
• Work both individually and collectively to ensure cohesion in collections
• Mix music, help promote, and conduct ticket sales to ensure success of 2,400-person event

Chicago, Illinois

• Embroider, bead, and cross stitch designs for rappers and celebrities including Twista, Macklemore,and J. Cole
• Hand dye jackets in a variety of shades
• Organize and categorize embroidery floss by color and fiber type
• Create mock ups and flats for designs using Adobe Photoshop and Illustrator

Ithaca, NY

• Design all graphics and materials for sorority apparel, social media, and fundraising campaigns
• Manage social media, communications, promotions, and apparel for 174 members
• Oversee various committees to ensure maximum efficiency

Bachelor'S Degree, Fashion/Apparel Design, Junior

Activities and Societies: Cornell Fashion Collective, Cornell Fashion Industry Network, Alpha Chi Omega Fraternity

Ui/Ux Design

Studying to receive a certificate in UX/UI design Expected November 2020