Mohammad Khatri Email & Phone Number

New York, United States

Washington, District Of Columbia, United States

• Spearheaded the launch of an innovative market-facing digital product for a regional Credit Union serving more than 1.2 million members in a seven-month timeline partnering with a variety of FinTech companies, including Backbase, nCino, Twilio, Alloy, Fiserv, etc.• Delivered instrumental support to the Chief Administrative Officer of a Top 4 U.S. bank in the creation of a strategic 10-year risk management-focused roadmap focused on remediating Consent Orders issued by regulatory bodies, including the OCC and FRB, averting regulatory fines totaling $400 million.

Houston, Texas, United States

• Planned and executed a strategic initiative to assess and address process inefficiencies within a regional bank's mortgage operations leveraging Robotic Process Automation (RPA), Power Shell scripts, and SQL queries to achieve $2 million in cost savings by optimizing labor efficiency and reducing cycle times.

Houston, Texas Area

• Designed a transformative Target Operating Model (TOM) to boost a leading top 10 Mortgage Lender’s market presence and decrease their operational cost per loan• Established a set of key performance indicators (KPIs) to monitor and measure the effectiveness of the newly implemented operating model, allowing for data-driven decision-making and performance tracking through their Customer Relationship Management (CRM) tool• Engaged with the C-suite, including the CEO and CTO, to provide insights, discuss project progress, and address potential risks, fostering a collaborative and informed decision-making process.

Dallas, Texas

Project Work:• Drove the product development of a customer case management Tool as part of a $60 million end-to-end transformation of a Bank's KYC/AML (Know Your Customer/Anti-Money Laundering) Operations serving users across 39 countries.• Demonstrated cross-functional team leadership by managing and directing a team of 25 resources through the software development, testing, and intricate cross-system integration of over 1000 user stories using agile methodologies Business Development Work:• Created an end-to-end RPA playbook reaching 25 EY executives and drove $8 million in revenue growth; additionally led workshops with over 200 EY associates as an integral part of the core RPA training program.• Launched a new program at the University of Texas, providing 40 students the opportunity to collaborate with 10 Fintech firms to facilitate real-world experiential learning and teach core consulting skills.

Dallas/Fort Worth Area

Project Work:• Spearheaded the successful implementation of four RPA Use Cases within Mortgage Compliance, significantly enhancing data reporting efficiency and risk management• Guided a group of over 40 business, technology, and engineering stakeholders at a prominent top 10 U.S. bank to facilitate the replacement of their core servicing platform. Conducted requirements analysis working sessions, crafted comprehensive business analysis use cases, and created a robust solution architecture blueprint.

Dallas/Fort Worth Area

Consultant in the Business Advisory Program at EY. The program helps consultants get cross-functional experience within the Financial Services sector

Houston, Texas

- Developed operations management strategies for railcar maintenance activities - Conducted data analysis to mitigate time spent by Logistics Commercial department in the SAP workflow

Houston, Texas

- Conducted business process improvement activities on company departments such as HSSEQ, Supply Chain, Business Development, and documented within Microsoft Visio- Worked with ISO standards such as 9001, 18001, and 14001 to improve quality practices within the company

Bachelor'S Degree, Logistics, Materials, And Supply Chain Management

Education record