• Gather and evaluate user requirements in collaboration with project managers, content strategists, designers, and developers.• Identify and troubleshoot UX problems with data-driven solutions through analytics and heat mapping.• Illustrate UX strategies using storyboards, process flows, sitemaps, and wireframes.• Create wireframes and prototypes that clearly illustrate how sites function and layout.• Conduct usability testing and iterate on design solutions to optimize user experience.• Prepare and present UX deliverables to internal teams and clients’ key stakeholders.

Prime Digital Academy is a full-time immersive program where students learn User Experience Design and Full Stack Software Engineering. Skills are built through several real client projects, in both individual and group work.Team Client Project: A Traveled Path Homes• A Traveled Path Homes aims to provide affordable, safe, and comfortable temporary housing opportunities for traveling contract workers.• Collaborated with other UX designers to scope, research, design, and test an interactive prototype of a website for renters and property owners.• Solely responsible for researching and designing the “add property” feature for property owners, conducting Kano Analysis, and contributing to the design system.• Methods/Tools: Competitive analysis, generative brainstorm, secondary research, journey mapping, user interviews, affinity mapping, image board, user flows, information architecture, Kano analysis, heuristic analysis, hand sketches, wireframing, prototyping, and usability testing.Independent Project: NFL Playoff Challenge App• The NFL Playoff Challenge was created by friends who used spreadsheets and documents to track scores. It had a high barrier to entry and was not scalable beyond a small group of people. • Created a mobile app prototype that allows users to make bracket predictions and score predictions for NFL playoff games. Users can also view their prediction results and overall standings.• Methods/Tools: Competitive analysis, stakeholder interviews, think-aloud protocol, information architecture, hand sketches, tech scoping, wireframing, interactive prototyping, usability testing, affinity mapping, and iterative design.

•Design digital and print assets, and redesign webpages for ease of use•Create and execute strategic marketing plans to increase and diversify student enrollment through digital and print advertising•Communicate program impact via written and visual storytelling in the form of articles, email newsletters, videos, interviews, and other media•Manage social media, resulting in 434% YouTube subscriber growth and 58% Instagram follower growth•Develop interpersonal relationships with diverse constituents of all agesAs one of the country’s leading youth orchestra programs, GTCYS serves more than 1,000 students ages 8-18 through year-round programs which include ten school-year orchestras, summer camps, and Harmony strings instruction program for underrepresented youth.

•Conducted a comprehensive literature review•Constructed and administrated a survey to 250+ participants•Analyzed and presented research resultsSt. Olaf's CURI Program (Center for Undergraduate Research and Inquiry) offers an opportunity for undergraduates to collaborate closely with a professor on an original research project over the course of a summer. 90 students were selected from a pool of 300 applicants.

•Researched, developed, and launched new product•Conducted a competitive analysis to guide rebranding efforts•Designed templates for company newsletter, menus, and product labelsLet's Dish! is a meal preparation company designed to make your life easier by offering delicious, healthy, and affordable meals. As an intern, I focused on new product development and rebranding efforts.

•Completed 170+ hours of business training guided by working professionals and mentors, including written and verbal communication, public speaking, and interview skillsUpTurnships is an intense 176-hr career readiness training program for aspiring college students by highly qualified senior executives, with over 200 years' of combined experience. Students who are chosen to partake in UpTurnships receive a full-time paid internship in a company related to their field of study or interests. This training consists of topics revolving around the business sector.

• Led weekly groups of campers and cultivated meaningful relationships• Took initiative, leading new staff in summer 2016