• Project manage delivery of five-to-seven 2,000-hour core financial platform conversion projects annually on schedule, achieving 90% or better client survey scores.• Facilitate project management collaboration to promote knowledge sharing, best practices, and overall team camaraderie with 75% participation rate. • Establish and maintain strong working relationship with all project stakeholders including C-level management with client financial institutions and non-U.S. resources.• Manage identified risks and address issues promptly with regular communication through resolution.• Develop and introduce tools to assist with management of overall project portfolio management using MS Teams and MS Excel including staffing models and project timelines.

• Developed/delivered ad-hoc programs utilizing Cyberquery Cyberscience (CQCS) software to support multiple financial institutions’ operational and managerial needs. • Created courseware to instruct on use of report-writing software during full-day training classes (beginner, intermediate, advanced) resulting in increased satisfaction scores on client surveys.• Delivered training to internal and client staff on use of CQCS in classroom setting.• Recommended/implemented standard documentation processes

• Project managed multiple credit union mergers including data mapping, validation, system-to-system balancing and project coordination.• Delivered automated decisioning lending product implementation including evaluation of client current lending practices and expectations.• Proposed/implemented “free site audit” offering for local client financial institutions in order to provide an opportunity for junior team members to develop the skill.