• Providing a high standard of customer service by building rapport and understanding of consumer requirements in a fast paced environment.• Actively contributing to improving store standards throughout and cosmetic maintenance with the Visuals Team.• Continuously providing/receiving support and guidance to/from fellow team members to develop skill sets and knowledge.

• Promoted to full-time shift supervisor to provide support and assistance with store growth and development.• Continue to provide training to new partners (employees) using hands off approach, allowing them to discover points of development to build confidence and experience during high-volume trading periods.• Help launch a new seasonal range of food and beverages adhering to Marketing&Merchandising brief, as well as create a functional layout for use behind bar. •… Show more • Promoted to full-time shift supervisor to provide support and assistance with store growth and development.• Continue to provide training to new partners (employees) using hands off approach, allowing them to discover points of development to build confidence and experience during high-volume trading periods.• Help launch a new seasonal range of food and beverages adhering to Marketing&Merchandising brief, as well as create a functional layout for use behind bar. • Actively engage in the process of cash & stock management, Partner safety & well-being, building a strong customer rapport and emulating Starbucks ethos. Show less

• Full-time Barista at Starbucks lead store in the Reading Town centre, sustaining store/brand standards, merchandising, serving guests during peak times and reporting directly to management.• Quickly adapted to stores operation requirements during COVID-19 for both take-away only and dine in experience after restrictions lifted.• Proud to have on-going recognition from District Management for my support exceeding my job requirements. Recently been awarded the 50th Years of… Show more • Full-time Barista at Starbucks lead store in the Reading Town centre, sustaining store/brand standards, merchandising, serving guests during peak times and reporting directly to management.• Quickly adapted to stores operation requirements during COVID-19 for both take-away only and dine in experience after restrictions lifted.• Proud to have on-going recognition from District Management for my support exceeding my job requirements. Recently been awarded the 50th Years of Starbucks Gold Pin by my Regional Manager and District Manager.• Stock Rotation/Management for fresh and ambient produce, and stock fulfillment whilst complying with FIFO protocol.• Supported with in-store marketing and merchandising in accordance to the company specifications. Show less

• Regularly fulfil managerial roles for store operation; cashflow and banking procedures, stock management and merchandising whilst meeting and exceeding KPI targets.• Supported the operations of company's flagship store in Southampton; providing a high level of customer service, day-to-day managerial roles, following company's COVID-19 protocol in accordance of Westquay Shopping Centre and UK Government guidelines.

• Worked alongside Adidas in their flagship store in Westfield London, for the launch of the Ultraboost 20 - providing an interactive experience with a camera array creating a GIF photography for customers.• International event in Malta to provide and interactive experience for Delta Summit 2019 attendees - Digital Spray Paint Wall and 360 Globe Snap.

• Brand Ambassador for Playstation UK at EGX and Comic Con - providing an interactive experience to consumers whilst providing knowledge and information for both selected Playstation games and console.• Assistant Event Manager and Brand Ambassador for Milk&More - full UK tour for sustainable and eco-friendly milkman delivery service, signing up new customer to the site, placing orders whilst providing knowledge on the companies values, products and services. Tour was extended during the… Show more • Brand Ambassador for Playstation UK at EGX and Comic Con - providing an interactive experience to consumers whilst providing knowledge and information for both selected Playstation games and console.• Assistant Event Manager and Brand Ambassador for Milk&More - full UK tour for sustainable and eco-friendly milkman delivery service, signing up new customer to the site, placing orders whilst providing knowledge on the companies values, products and services. Tour was extended during the Christmas period and supplied a 'pop up shop'.• Other clients; Abarth & Alfa Romeo at Silverstone, Jordan's Cereal at CountryFile Live and Jarlsberg Cheese Pop up in Paddington, London. Show less