Jeremy Smith Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Jeremy is a Senior Manager in the Health and Public Sector Practice of Accenture Australia. In this role Jeremy sells and leads large government projects so that they may successfully fulfil their commitments to Government and the Australian citizen. Jeremy also leads the Health & Public Service Generative AI Community of Practice for Accenture Australia and is particularly passionate about using this technology responsibly to help Australia flourish.

Melbourne, Australia

We help clients articulate their customer strategy and vision for customer experience, shape sales effectiveness and sales transformation agendas, help clients evolve their customer service mandates and the role of the customer in omnichannel and digital marketing agendas. We apply deep Customer strategy development, architecting value, optimise channel management, apply operating models architecture skills, influence through insights and partner with our clients to make bold decisions on priority C-Suite issues. We blend deep industry expertise while considering emerging trends from cross industry to solve front-office issues that drive profitable growth.

Mebourne

We apply deep strategy development, business and technology solution design and operational value realisation skills to partner with our clients on their most critical digital and customer C-Suite issues. We help our clients target and deliver value by levering digital capabilities to deliver differentiating customer experiences at scale, working from strategy development through to design and execution; and including development of long-term partnering models supporting or operating digital capabilities.

Level 42, Rialto South Tower, 525 Collins Street, Melbourne, Australia

Account and Project Management for our top-tier & professional services clients, including: big four accountancies, top-tier law firms, a large Australian telco, celebrities, a global entertainment organisation, and a variety of boutique clients in the medical, non-for-profit, real-estate and legal sectors.

Level 2, 477 Collins Street, Melbourne, Australia

Senior Management Consultant operating across a variety of Capgemini projects:- IT requirements Business Analyst at a major electricity distributor undergoing a large smart-meter transformation.- Business improvement strategy Senior Analyst at a major Australian government department seeking to realise organisational efficiencies.- Process mapping Stream Lead at a major Australian government department seeking to identify cost-reduction efficiencies.- Digital Enterprise 2.0 (Social) SME lead at one of the world’s largest packaging suppliers seeking to integrate social media into their culture.- Supporting Architect for an IT integration strategy at one of the world’s largest packaging suppliers.- IT Business Analyst for a core system replacement at a national industry ombudsman.Jeremy was the only Senior Consultant in Australia to be awarded the Capgemini "High-Flyer" award for project delivery excellence and was invited to attend the Capgemini High-Flyer event in New Zealand.

Level 2, 477 Collins St, Melbourne, Australia

Management Consultant operating across a variety of Capgemini projects:- Organisational Change Management and Communications Consultant for a major project at a large Australian government department.- Procurement Financial Analyst at a large medical services provider.- Business Case Analyst for a multi-million core management system upgrade at Australia’s largest Superannuation Administrator.

Bachelor Of Information Systems +Honours, First Class Honours

Activities and Societies: Co-authored honours book chapter; "Awareness Systems: Advances in Theory, Methodology and Design".

Bachelor Of Science, Psychology

Education record