James Moore Email and Phone Number
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An experienced operator with a proven track record of nearly 30 years in automotive telematics and stolen vehicle recovery.2022 - 2024 The team have been hard at work designing the next generation of products and solving issues important for customers and partners.2020 and 2021 have shown us new ways of working in a post-covid world and the biggest lessons for me have been trying to even up the hybrid work/life balance…I am a member of the management team that sold the Tracker business to CalAmp Corporation in 2019.2018 saw the team combine prudence in our business operations along with telematics, data and iot network innovation. We designed and delivered innovative Thatcham compliant solutions, hybrid mesh, end to end processes and implemented further automation for our customers.During 2016 and 2017, I guided the team's delivery of dramatic improvement in operational costs, whilst delivering the revenue targets. Major projects included 100k SIM Migration project, a TUPE programme and company relocation.Team success in 2015 came from the people I led. Their work launched our online shop as well as influencing the wider adoption of salesforce and improved revenue and retention metrics.In 2014, I spearheaded the execution of an ambitious operations agenda including a TUPE programme and adopting a Service Partner engineering model.Our contribution throughout 2011 and 2012 saw the restructuring of the Contact Centre and subsequent successful delivery of a significant YoY retail sales growth agenda, smashing top line targets.My sales management tenure culminated in leading the National Accounts field team to successfully deliver 200% target in 2010.My PRINCE2® project management credentials derive from implementing M2M telematics solutions across Europe including the telematics infrastructure for the Athens 2004 Olympics and £2M+ contracts by 2007.Dad of twoImproved revenue generationExperienced negotiatiorExecutive supplier/partner managementBusiness DisruptorProduct thought leadership, design and executionDriving Sales & ServicesSalesforce® AdvocateTurnaroundStrategyOperations Management IoT Solution developmentITOL®Solution Selling® ExpertPRINCE2® Practitioner
Calamp
View- Website:
- calamp.com
- Employees:
- 533
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Vice President Emea, OperationsCalamp Sep 2022 - PresentLondon, England, United KingdomOperations, Sales Operations and Product Operations business partner to the President EMEA, LoJack.Senior Operations Director for the Tracker UK business.Highly motivated member of the EMEA senior leadership team with 28+ years experience of LoJack business operations.Directing internal and external colleagues to execute best in class pan-European customer programmes.Providing solution selling expertise to colleagues and valuable implementation insights to partners and customers.Implement the next generation LoJack technology stack for our global customers, LoJack Licencees and law enforcement partners.Collaborate with our highly skilled and industrious work family to out-perform the operational KPIs including:Global Supplier ManagementGlobal LoJack product leadershipGlobal solution selling advocacy EMEA Logistics & Supply ChainEMEA Sales supportEMEA Revenue fulfilment OperationsEMEA LoJack Command Centre networkUK Customer Service OperationsUK Service Partner Management -
Senior Director, Sales & OperationsCalamp Mar 2019 - Sep 2022Senior Sales & Operations Director for the Tracker UK business with responsibility for:Internal Sales Channels (New & Renewals) revenue deliveryCustomer OperationsSupplier OperationsBusiness transformationEMEA Product Solution DevelopmentPRINCE 2 PractitionerProven Solution Selling consultant -
Operations DirectorTantalum Corporation Jan 2018 - Feb 2019London, United KingdomOperations Director for the TRACKER business.TRACKER is a superb business with enviable pedigree and outstanding stolen vehicle recovery rates in the UK. The whole team has been working incredibly hard behind the scenes to restructure our operation, relocate the business, and refocus on customers. We have done this through implementing new ways of delivering for and engaging with our customers, new ways for the technology to lend a hand, prudence and a new desire to re-energise the business.Culminated in the sale of the business to CalAmp Corporation. -
Head Of Sales & OperationsTantalum Corporation Jul 2014 - Dec 2017London, United KingdomLeading and inspiring the sales and operations teams to do their best telematics work for TRACKER, part of the Tantalum Corporation.• Managing 5 Direct reports and leading a team of 60 sales/service FTE• Retail Sales & Services• Technical Services• CAT 5/6/7 Control Room• Business Services• Client Services• Service Partner Management• Supply Chain, Distribution & Warehousing• TRACKER Direct online store www.trackerdirect.co.uk• Member of the management team that sold the Tracker Fleet book to MovilReported to the COO. -
Head Of Sales & ServicesDirect Line Group Apr 2012 - Jun 2014London, United KingdomResponsible for the Sales and Services telematics contact centre function:• Managing 9 Direct reports and leading a team of 60+ sales/service FTE• Budget Ownership• Delivered YoY Sales & Service Line improvement• Implemented Salesforce.com in the contact centre• Retail Sales and Customer Service• Business Sales and Client Services• Technical Services and 3rd party partner management• Field Technicians• Sales operations• Resource Planning & Marketing• Cultural Sales Development & Change• B2C & B2B Market Development • Strong Stakeholder management• Strong Client managementReported to the Sales & Services Director. -
Commercial Operations ManagerNatwest Group Oct 2008 - Mar 2012London, United KingdomSales Director Function / Secondment role to Senior Management TeamOversee telematics Commercial Team of 50 FTERoot Cause Analysis and defined StrategyImplemented Salesforce.com in to field sales team.Implemented Solution Selling® MethodologyDelivered improved Telemarketing FunctionImplemented ChangeDefined strategy and Delivered the NumbersReported to the Managing Director -
Prince2® Sales Solutions ManagerLombard Oct 2006 - Sep 2008Birmingham, United KingdomDelivering Project management and solution sales Professional Services approach to pre and post sales of turnkey Fleet telematics solutions. Project management of internal & external projects to PRINCE2® Practitioner standard.Full secondment and Immersion into Lombard Vehicle Management (LVM) for 24 months to launch Fleet telematics and delivered revenue in excess of £1M.Reported to the Sales Director -
Prince2® Project ManagerTracker™ Network (Uk) Ltd Feb 1997 - Sep 2006London, United KingdomImplemented vehicle tracking Fleet solutions for UK business customers.Qualified to PRINCE2® Practitioner standard.Culminated in the delivery of the Athens 2004 Olympics vehicle tracking solution and fleets of 1000+ vehicles. -
Support AgentSainsbury'S Aug 1996 - Feb 1997London, United KingdomBased in the support team, my role was to respond to requests for facilities from Sainsbury stores throughout the Home Counties. -
Call Centre AgentBt Sep 1995 - Aug 1996Tunbridge Wells, United KingdomDirectory Enquiries (192) function for residential customers within the British Telecom telephone exchange. -
Checkout OperatorWm Morrison Supermarkets Plc Nov 1994 - Sep 1995East Sussex, United KingdomServing Safeway customers at the checkout during evenings and weekends.
James Moore Skills
James Moore Education Details
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Diploma In Management Studies -
Certificate In Management Studies -
Selling Sciences (Oxon)Solution Selling® For Management -
Artemis International Executive Sales Training (Birmingham)Itol® Sales Training -
Pink Roccade Professional Training (Reading)Prince2® Practitioner
Frequently Asked Questions about James Moore
What company does James Moore work for?
James Moore works for Calamp
What is James Moore's role at the current company?
James Moore's current role is Vice President EMEA.
What is James Moore's email address?
James Moore's email address is ja****@****r.co.uk
What is James Moore's direct phone number?
James Moore's direct phone number is +4475570*****
What schools did James Moore attend?
James Moore attended Uxbridge College, Uxbridge College, Selling Sciences (Oxon), Artemis International Executive Sales Training (Birmingham), Pink Roccade Professional Training (Reading), Beacon College, The Skinners' School.
What are some of James Moore's interests?
James Moore has interest in Motorsport Gadgets, Motorsportgadgets.
What skills is James Moore known for?
James Moore has skills like B2b, Strategy, Management, Account Management, Sales Management, Change Management, Sales, New Business Development, Team Leadership, Direct Sales, Solution Selling, Customer Retention.
Who are James Moore's colleagues?
James Moore's colleagues are Rosa Prado, Herman Wright, Jack Bates, Ryan Nguyen, Derrick Smith, Bijan Jalali, Ricky Rambo.
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