Matt-Ryan Montane Email & Phone Number

Bridgwater, England, United Kingdom

As a team leader at the Environment Agency, my commitment to leaving the environment in a better state than we found it is the driving force behind our initiatives. Leading a team of environment officers, we regulate the waste industry with a profound focus on sustainable practices.Our approach involves working closely with businesses, fostering compliance with permits that prioritise environmental health. By ensuring adherence to regulations, we collectively contribute to reducing the ecological footprint of the waste industry. This alignment with my personal values underscores the importance of leaving a positive environmental legacy.Each individual in my team plays a crucial role in this mission. Their expertise and dedication empower our efforts to enforce regulations, educate businesses, and implement environmentally conscious practices. By fostering a collaborative and proactive team culture, we amplify our impact, collectively working towards a future where our environment thrives.

Portishead, England, United Kingdom

I am the Lead Customer Trading Manager for a large retail store, overseeing daily operations and ensuring customer satisfaction. With a team of 200 colleagues and managers, I manage inventory and personnel, ensuring that the store runs smoothly and efficiently.One of my key responsibilities is overseeing the recruitment process, training new employees, managing employee performance, and implementing HR policies and procedures. I also organise and lead staff meetings, analyse sales data, and provide regular reports to the Store Manager.In the absence of the Store Manager, I am accountable for driving agreed Retail and Digital outcomes focused on Customer, Financial, Operational and Colleague. I lead by example, creating a welcoming and safe environment where everyone feels heard and valued. I continuously develop my operational expertise across the whole store and work effectively with third parties to lead and support projects and initiatives.As an ambassador for Sainsbury's, I am committed to making a positive impact on our local community. I collaborate with the Store Management team to ensure inclusive recruitment and appointments and make appropriate decisions when necessary. My focus is on improving the customer experience, simplifying processes for teams, and providing coaching and guidance to motivate managers and colleagues to achieve more.My dedication to creating a positive and thriving workplace culture is reflected in my commitment to fostering growth and success for all members of the team. I am determined to achieve our goals as a team and make a meaningful impact on the local community.

Taunton, United Kingdom

Cribbs Causeway, United Kingdom

My role as Assistant Manager required me to successfully support the opening of the new Concept Go Outdoors store. This new format concept is a direction in which the company is looking at progressing towards. The skills I have developed in my previous roles and the experience I have gained in my position of Interim General manager have been recognised to be a strategic advantage in the success of this new format.Tight inventory management has been integral to the success of this store, as poor inbound control could throw the stock system into disarray and not only negatively affect the stock file but also the stores customer service and profitability. This is a unique challenge that wouldn’t be faced by another store due to the company’s existing infrastructure not yet being adapted to this new concept.One of my key duties has been to work closely with the support center to make these changes.In addition to my warehouse duties I have supported in setting-up the back-office processes with my understanding in cashing-up, reconciling till discrepancies, loss prevention, change orders, banking procedures and cash collections. With this experience I have ensured company procedures and policies were implemented and adhered to.In addition, I have a thorough understanding and working knowledge of a wide range of procedures including but not limited to; processing HR files, stock control, managing health and safety records, compliance audits, invoice management, reviewing store and company performance using Oracle Business Intelligence, colleague, and management performance reviews. Excellent knowledge of various computer programs, including; Word, Excel, PowerPoint, Publisher, Open Office, various Social Media platforms, eBay, Linux, Microsoft, AutoCAD, Scratch programming and many other computer packages and programs.

Exeter, United Kingdom

As an experienced General Manager, I oversaw daily operations at an outdoor clothing and equipment retail store. My primary focus was on providing strategic leadership to achieve business objectives. I led a team of colleagues and managers, providing guidance and support, and ensuring staff were trained and equipped with necessary skills. Additionally, I managed HR responsibilities, such as recruitment, performance management, and compliance with policies and procedures.I developed sales and marketing strategies to drive business growth and profitability, managed stock levels, and maintained a well-stocked and merchandised store. I established strong relationships with customers and suppliers to ensure customer satisfaction. I analysed sales data to identify growth opportunities and provided regular reports to senior management on store performance and sales targets.As a successful General Manager, I brought strong leadership, communication, analytical, and problem-solving skills. I motivated a large team and communicated effectively. I had HR experience and recognised the importance of IT skills, particularly proficiency in Microsoft Office. I was willing to work flexible hours to ensure store success and had a passion for outdoor clothing and equipment and deep understanding of the industry and customer needs.

Taunton, United Kingdom

This role demanded me to adopt, accept and display full ownership, responsibility and accountability for my store in the absence of my manager. This included all areas of store performance, overall standards and compliance to policies, procedures, directives and instructions.My key responsibilities included; providing excellent customer service and the highest retail standards, and thereby achieving a customer friendly environment in which sales are maximized. Ensuring the store remained profitable by achieving budgets and controlling costs. Taking responsibility for inventory management having procedures in place to control and manage stock, ensuring accurate and timely executions of stock takes, and to investigate and account for any shortfalls. Staff, to recruit and retain high quality team members, provide induction training and to motivate and discipline my team when necessary. Policies and procedures, to maintain excellent channels of communication within the store, with all levels of staff and to take all reasonable steps to ensure that my staff are kept fully appraised and motivated in respect of store targets and objectives. Commercial, to merchandise the store to model store guidelines at all times, with the use of visual layouts. Health & safety, to ensure that all health and safety regulations are adhered to for all staff, customers and visitors alike. General housekeeping standards, to be responsible for housekeeping within the store, and to maintain high standards as set out in visual layouts.

Somerset

Main responsibilities include planning and preparation of activities which meet the needs, abilities and experience of each group; giving briefings, advice and demonstrations to participants; and sometimes arranging social activities. Paying close attention to the health, safety and well-being of participants, which involves ensuring all equipment and facilities are safe, instructing participants in safety procedures and monitoring weather conditions, assessing hazards and managing risks.

My role as Manager required me to adopt, accept and display full ownership, responsibility and accountability for my Store. This included all areas of store performance, overall store standards and compliance to policies, procedures, directives and instructions. Ensuring that my Store provides excellent customer service and the highest retail standards, and thereby achieving a customer friendly environment in which sales are maximized. To monitor staff's selling skills by effective use of both the Company Training File, and also Store and Company Sales information, and thereby enhance sales and techniques resulting in an increase of ATV and IPC. To ensure that the store remains profitable by achieving budgets and controlling costs, including wage budgets to be kept within agreed limits. To keep concise daily records of Sales, Departmental Records, IPC, ATV and Banking Controls. To recruit and retain high quality team members and provide induction training and continued development. To implement company policies and procedures and to ensure that all staff follows correct practices in Sales, banking and accounting procedures. To maintain excellent standards of visual merchandising in store and in window displays as well as maintaining a high level of shop floor standards including ticketing and size cubes. To effectively launch company promotions and look for other opportunities to promote products i.e. tent displays and discount evenings within deadlines set by the company. To comply with monthly store Health and Safety requirements, including, Fire risk assessments, monitoring checklists and fire log records, To generate and present solutions to both individual and store issues within the framework of company policies, procedures and guidelines, To undertake any other reasonable duties as requested by Mountain Warehouse, to ensure the successful running of my store and the company which include Stocktaking, Store Builds & Refits and attending area meetings.

My role as Assistant Manager requires me to carry out all of the roles and responsibilities of the Store Manager during their absence from the store. I am also required to assist the Store Manager in monitoring staff's selling skills by effective use of available sales data, including ATV and IPC In the absence of the manager to control wage costs and keep to budgets given and to actively ensure no overspends. To assist in recruiting and retaining high quality team members and provide motivation, discipline, assessments, training and development of a high standard. To merchandise the store alongside the Store Manager, i.e. by correct analysis of store trends, and outside factors, e.g. weather, fashion and local events. To maintain excellent standards of visual merchandising and store/window displays To assist the Store Manager to maintain stocks to a sufficient level, by way of communicating shortfalls or overstocks and to control all returns to suppliers and subsequent credit notes. To complete all necessary paperwork correctly and within deadlines given, including, Monthly health and safety, risk assessments, fire logs, sales, departmental records, IPC & ATV records and banking controls. To assist the Store Manager with housekeeping within the store, and to maintain high standards To undertake any other reasonable duties as requested by Mountain Warehouse and the Store Manager, to ensure the successful running of the store and the company which include Stocktaking, Store Builds & Refits and attending area meetings.

My role as supervisor required me to carry out the roles and responsibilities of the Store Manager or assistant manager during their absence from the store. I was also required to assist the Store Manager in monitoring staff's selling skills by effective use of available sales data, including ATV and IPC. To merchandise the store alongside the Store Manager, i.e. by correct analysis of store trends, and outside factors, e.g. weather, fashion and local events. To maintain excellent standards of visual merchandising and store/window displays To assist the Store Manager to maintain stocks to a sufficient level, by way of communicating shortfalls or overstocks. To complete all necessary paperwork correctly and within deadlines given, including, Monthly health and safety, risk assessments, fire logs, sales, departmental records, IPC & ATV records and banking controls. To assist the Store Manager with housekeeping within the store, and to maintain high standards To undertake any other reasonable duties as requested by Mountain Warehouse and the Store Manager, to ensure the successful running of the store and the company which include Stocktaking, Store Builds & Refits.

First Diploma, Sport

Education record