Mubbashir Ali Email & Phone Number

Sydney, Nsw, Au

New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

Sydney, Australia

Torquay, Australia

Karachi, Pakistan

● Worked as CRM consultant (Siebel, Salesforce.com, Blackbaud and Oracle on Demand)● Proposed CRM solutions to the customers and developed their business processes around the CRM functionality, to ensure best industry practices● Customized CRM functionalities to match customer needs ● Trained resources for CRM knowledge, customizations, business processes, data migration and integration● Reviewed solution design, code and SQL, for best practices● Tuned performance for SQL queries and .Net code for quicker results and better scalabilityI was also involved in pre-sales (Siebel) activities which included:● Scoping new CRM projects for time, resource and budget estimation● Responding to RFI (Request for Information) and RFP (Request for Proposal) ● Providing high level solution and architecture design● Suggesting integration strategy and methodology ● Creating technical and commercial proposals

Karachi, Pakistan

● Worked as a manager/consultant for banking software products.● Gathered requirements from the customers for electronic banking software ● Improved existing electronic banking software products by improving performance, enhancing functionality, adding new modules and fixing known issues● Managed customizations by evaluating the need of change and analyzing impact● Standardized the existing software with changing industry standardsI was responsible for the software products related to: ● Debit card management● Customer campaign management● Banking transactions statement generation● Reconciliation

Karachi, Pakistan

● Travelled locally/internationally for customer meetings and functional requirements● Conducted technical meetings with the team to explain the implementation strategy● Documented technical and functional requirements● Developed and customized banking software covering areas of debit card management, investment banking, customer loans and customer relationship management● Deployed banking software, on premise at the banks● Supported the software deployed at the banks

Karachi, Pakistan

● Developed software product (Vision) for debit card management and ATM (Automated Teller Machine) transaction monitoring

Karachi, Pakistan

● Developed web applications for US based doctors and hospitals● Developed security modules for Cache (An object relational database, with a unique programming and markup language)

Bs Computer Science, Computer Science

Diploma, Project Management

High School, Science