Muhammad Arslan Email and Phone Number
I possess strong communication and customer service skills, enabling effective interactions with clients and stakeholders while delivering exceptional support. My technical and analytical expertise allows me to diagnose complex issues, while my teamwork and collaboration skills ensure seamless coordination across departments. I excel in documentation and knowledge management, maintaining accurate and accessible records to support organizational goals. With adaptability, attention to detail, and a focus on enhancing the customer experience, I consistently drive efficiency and satisfaction in all aspects of my work.KEY SKILLS AND EXPERTISE• Proficient in Operational Management• Possess a Care-Oriented approach• Capable of maintaining composure in high-pressure situations• Experienced in Training, Mentoring, and Development• Skilled in Building and Managing Relationships• A Progressive Team Player and Leader• Knowledgeable in Market Research• Technologically and Data-Driven• Well-versed in E-commerce and Lead Generation
Zameen.Com
View- Website:
- zameen.com
- Employees:
- 1870
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Operations SupervisorZameen.Com Jul 2023 - PresentIslāmābād, PakistanAs a Supervisor of Operations for the North region, I am responsible for leading and managing a team to ensure operational efficiency and productivity. My role involves tracking performance metrics, preparing detailed reports, and implementing streamlined workflows to optimize processes while adhering to company policies and quality standards. I oversee resource allocation, equipment management, and interdepartmental coordination to ensure seamless operations across teams. Customer service excellence is a priority, as I address client requests, resolve escalations, and implement strategies to enhance satisfaction. Additionally, I focus on training and mentoring team members, identifying skill gaps, and fostering professional growth. I am also responsible for troubleshooting operational challenges, ensuring compliance with safety and regulatory standards, and managing special projects to drive organizational success. -
Operations Team LeadZameen.Com Sep 2021 - Apr 2023Islāmābād, PakistanLed the videography operations for the North region, overseeing a team to deliver high-quality shoots and edits for residential and commercial properties. Ensured seamless coordination with stakeholders, optimized workflows, and maintained equipment and safety standards. Trained team members and implemented innovative techniques to enhance output quality and efficiency. -
Customer Service Team LeadAbacus Consulting Jul 2018 - Jul 2021Islāmābād, PakistanOperations Team leader (Careem)Managed Customer Experience, market research, sales and support teams. Leadership and mentoring to build and manage teams. Business development and improvement initiatives. Digital & Social Media Customer Care. Ensuring daily TAT and other daily compaign targets. Quality Assurance reports and presentations. Conducting Team sessions for Quality & CSAT targets. -
Data Entry OperatorTawasul Healthcare Tpa (Pvt) Ltd Sep 2015 - Mar 2016Rawalpindi, Punjab, PakistanMaintaining database by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information.Medical insurance claim clearanceClient dealing
Muhammad Arslan Education Details
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Mathematics And Computer Science -
F. G Quaid E Azam Degree CollegeMathematics And Computer Science -
Lasani Model SchoolPhysics
Frequently Asked Questions about Muhammad Arslan
What company does Muhammad Arslan work for?
Muhammad Arslan works for Zameen.com
What is Muhammad Arslan's role at the current company?
Muhammad Arslan's current role is Supervisor | Operations | Zameen | xAbacus.
What schools did Muhammad Arslan attend?
Muhammad Arslan attended University Of The Punjab, F. G Quaid E Azam Degree College, Lasani Model School.
Who are Muhammad Arslan's colleagues?
Muhammad Arslan's colleagues are Sana Asgher, Muhammad A., Sarfraz Ahmed, Baber Sohail, Muhammad Raza, Sohaib Zafar, Syed Abdaal Hussain.
Not the Muhammad Arslan you were looking for?
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Muhammad Arslan
Talent Acquisition | Strategic Sourcing & Talent Acquisition | Staff Augmentation | Hiring | Technical RecruitmentLahore -
Muhammad Arslan
Hrbp @ Nizam Sons Pvt Ltd | Talent Acquisition | Organizational Development | Performance Management | Training & Development | Hr Operations |Sialkot -
Muhammad Arslan
Technical Recruiter | Hr Manager | Full Cycle Recruiter | Reverse RecruiterPunjab, Pakistan -
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Muhammad Arslan
Lahore
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