Muhammad Umer Butt Email & Phone Number

Lahore, Punjab, Pakistan

Develop and implement comprehensive e-commerce strategies to increase online sales and market share.Oversee the day-to-day operations of our online stores, including product listings, pricing, promotions, and inventory management.Optimize website performance for search engines (SEO) to improve organic traffic and visibility.Analyze website analytics and customer data to identify trends and opportunities for improvement.Manage and optimize paid advertising campaigns on platforms like Google Ads and social media.Collaborate with marketing, sales, and operations teams to ensure a seamless customer experience.Stay up-to-date with the latest e-commerce trends and technologies.Having advance expertise in shopify and Gingko (OMS).Oversee Omni channel all across the country with onboarding NPS program.Conducting consumer Pannal as per marketing Calendar. Making Courier dashboard for broader view of the reports.

Lahore, Punjab, Pakistan

LAMA has Warehousing facilities spread over an area of approx. 100,000 Sq ft with 15,000+ SKUs and 1200+ brands wise inventory.Shopify detail working on dialy basis. Develop and execute the company's e-commerce strategy, including setting targets, budgeting, and forecasting wih the help of OMS. Oversee Omni channel all across the country with onboarding NPS program.- Facilitate communication with all pertinent stakeholders (internal, external & HO) to understand their needs and support them in the most efficient way for the company.- Ensure supply to the market with best-in-class service level that reflects the products of the company fostering a never out of stock policy.- Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverable

Head Office,Bata Pur ,Lhr

- Oversee Omni channel all across the country with onboarding NPS program. - Ensure the best KPI indicators in terms of stock, hand over time, and financial indicators.- Monitoring the NPS(Net Promoter Score) results and analyze results, look at areas that needs development and look at initiatives to improve the customer journey and experience.- Managing fleet for inbound operations from our suppliers.- Manage 3PL delivery service providers.- Accountable for the up-to-date and accuracy of data in the Inventory Management.- Ensure supply to the market with best-in-class service level that reflects the products of the company fostering a never out of stock policy.- Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables-Managing end to end supply chain administration of all warehouses.. - Manage all e-commerce fulfilment operations including coordination with last mile team. - Oversee develop and deploy supply chain strategy to optimize effective delivery of goods to our customers. - Ensure the best KPI indicators in terms of stock, hand over time, and financial indicators. - Monitoring the NPS(Net Promoter Score) results and analyze results, look at areas that needs development and look at initiatives to improve the customer journey and experience. - Managing fleet for inbound operations from our suppliers. - Manage 3PL delivery service providers. - Review and implement cost saving initiatives and external benchmarking to ensure appropriate cost structures are in place and share report on weekly basis. - Accountable for the up-to-date and accuracy of data in the Inventory Management.

Lahore, Punjab, Pakistan

Responsible of overall store operations to achieve the desired sales t\argets• Manage the store inventory efficiently as per the work requirements• Conduct inventory audits on frequent basis to ensure the 100% efficiency, accuracy• Closing of sales ledger/balance sheet on BI monthly b¬¬asis to ensure timely processing of salaries• Allocate sale tasks to the team as per their standings in the monthly KPI• Perform category & product analysis to boost the sales to manage the best sellers accordingly• Implement the best sales practices to increase the footfall and conversation rates• Timely closure of claims received by the customers• Lead a team of 10 individuals to manage the store operations and customer services exceptionally• Provide knowledge of VM to the team to ensure the well-organized store display • Make the daily/weekly/monthly reports for management

Jail Road, Gor 1-Lhr

PRA work as a neutral tax law enforcement agency ensuring that government’s due tax share in economic activities is reaped to the optimal level.Daily Task Participate in all team meetings and team building/Motivational exercises on periodic basis. Contribute to manage team objectives through team work. • Control Service Level and Shrinkage of the floor. • Report high end issues at real time to management. • Coach and trained to the Team members• Share Live Call Monitoring report with management and team members on daily basis •

Lahore , Mughalpura

Opening New Account for new members.Dealing with client regarding Account details matters on daily basis.Assist operational Manager for cash book holders .