Nicholas Ahrendt Email & Phone Number

Orlando, Florida, United States

• Effervescently partnered with medical practices across the United States via inbound/outbound phone calls, live chat, and encrypted email to streamline the complexities of vaccine inventory management.
• Expertly navigated Salesforce to create, track, and close a substantial queue of partner queries crucial for maintaining high thresholds of excellence in CRM (Customer Relationship Management).
• Steadfastly teamed with users to remotely troubleshoot stumbling blocks associated with VaxCare's proprietary Hub (hardware) and Portal SaaS (software as a service).
• Dutifully assisted partners with placing vaccine orders and diligently processed delivery exceptions when shipments went awry.
• Empowered physicians and their staff, ranging in size from family-owned pediatrics to county-wide health departments, with insightful data analysis to reconcile inventory variances causing a negative financial impact.
• Fastidiously updated complex patient insurance claims and adhered to the highest HIPAA standards when communicating sensitive claim information.

Lake Buena Vista, Florida, United States

• Responsible for ensuring that merchandise locations throughout the Magic Kingdom were fully stocked in a fashion that both aligned with the ambient theming and maximized the sell-through potential of product.
• Enhanced in-park immersion while maintaining an extraordinarily high threshold of excellence in guest relations.
• Frequently worked in tandem with Visual Merchandisers to coordinate product releases and overhaul store layouts as needed.
• Routinely utilized both proprietary applications and SIM (Smart Inventory Management) to catalogue the location of merchandise in a stockroom and report the amount of product either received in shipments or sold-through.
• Worked alongside Data Maintenance to transfer much-needed merchandise from one location to another and process damaged goods for disposal.

Lake Buena Vista, Florida, United States

• As a Host for merchandise location operations, I was responsible for enriching a guest’s shopping experience.
• I shepherded guests’ journey into the discovery of new and returning merchandise through the engagement of positive, passionate dialogues about their favorite Disney IP.
• Offered congenial greetings and provided exemplary guest service when walking through the My Disney Experience App to assign physical media, such as Magic Bands, or when tutorializing guests on the D-Tech phone case.
• Answered questions regarding available entertainment and dining experiences by drawing upon a vast reservoir of first-hand knowledge interacting with Disney’s products, parks, and resorts.

Lake Buena Vista, Florida, United States

• As a Sales Associate, I assisted customers with wardrobe styling while creating and maintaining a selling focus in the store.
• Quickly yet diligently completed online orders and customer profile captures dictated at the point of sale.
• Perpetuated “show readiness” on the sales floor without compromising the guest experience by neatly and discreetly reorganizing tried-on garments.
• Ensured each customer was provided a personalized, hands-on interaction with our products.
• Fostered an affable checkout experience.
• Analyzed and applied knowledge of weekly merchandise metrics to meet and exceed personal productivity goals, thus bolstering both company-wide and store-specific sales initiatives.

Orlando, Florida Area

• As a Concierge for Volcano Bay’s Premium Services division, I was responsible for the sale of both standard and premium products.
• Simultaneously understood and demonstrated knowledge of ancillary products to satisfy departmentally mandated service and/or sale thresholds.
• Sales ranged from simple towel rentals to months-in-advance reservation seating, and the addition of express passes or promotional cross-park meal plans to general admission tickets and annual passholder accounts.
• Assisted with the arrival and check-in of guests.
• Facilitated the movement of groups throughout the park
• Answered any curious customer's query with extensive resort knowledge

Bachelor'S Degree, Digital Communication And Media/Multimedia

• Creating persuasive, informational, educational, and entertainment-based video, audio, and motion graphic content. • Learning to format.

Associate Of Science - As, Computer Science

• Introduced to structured programming used in procedural language before progressing to object-oriented and visual languages. • Mastered.