Training And Support Manager
CurrentInterview, select, train and manage curriculum training and support team, comprised of individuals working remotely from 3 states. Provide curriculum support and training as needed to customers in FL, GA, LA, OH and VA as needed. Lead departmental meetings and serve as POC for department in management meetings with marketing, curriculum development, learning technology, sales and distribution. Communicate with district and school level staff to determine their goals and assess satisfaction with… Show more Interview, select, train and manage curriculum training and support team, comprised of individuals working remotely from 3 states. Provide curriculum support and training as needed to customers in FL, GA, LA, OH and VA as needed. Lead departmental meetings and serve as POC for department in management meetings with marketing, curriculum development, learning technology, sales and distribution. Communicate with district and school level staff to determine their goals and assess satisfaction with product offerings. Synthesize feedback for internal departments as a means of improving customer satisfaction and identifying areas of growth. Show less