Nancy Dykhoff Email & Phone Number

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

Manage support staff across three offices (including one international office). Perform a wide variety of confidential and complex administrative duties for the agency and its senior leaders. Independently manage a broad array of routine duties by setting priorities and scheduling individual work in accordance with established policies and procedures. Maintain sound judgment, a high level of accuracy, confidentiality, professionalism, and thoroughness.• Provide senior-level executive support to the Senior Managing Partner as well as four other Managing Partners• Oversee the professional administration of facilities, agency culture and both internal and external events • Manage, coach and guide administrative support team across three offices in North America• Effectively and proactively manage support staff duties to ensure leadership is receiving exemplary support.• Ensure staff is adhering to company policies and procedures in a timely and effective manner• Rebuild employee engagement and culture initiatives across three North America offices• Oversee facilities management for three offices (Minneapolis, MN, Chicago, IL and Toronto, CA)• Manage client visits and meetings, company-wide meetings, employee events, and leadership team off-site meetings• Manage calendar and agenda management for Senior Managing Partner• Manage ongoing client meetings for Senior Managing Partner as well as three Managing Partners to ensure client satisfaction

Greater Minneapolis-St. Paul Area

Provided world class executive support to the President/CEO and senior management team by performing diverse, complex, and confidential duties. Worked closely with Sales and Marketing to coordinate effective trade shows including brand engagement. Coordinated employee events to ensure high employee morale. • Supported President/CEO and senior management team • Trusted to process and safeguard confidential and proprietary information• Coordinated on and offsite meetings, managing to budget by leveraging cost effective and professional trusted partners• Coordinated all logistics for corporate Trade Shows and internal employee events• Managed corporate holiday card and gift process• Facility management duties, including office renovation and corresponding moves• Selected as team lead for employee health and wellness function

Greater Minneapolis-St. Paul Area

Partnered with Facilities Team to ensure optimal operation of the facility and assisted team with special projects.• Managed all aspects of office administration including on-site security officers and contract negotiations with facility vendors• Assisted Operations with special projects as required• Managed purchase requisitions and fulfillment for Facilities Department• Assisted Facilities Team with Data Center projects (i.e., build outs)

Greater Minneapolis-St. Paul Area

Provided executive level support to Chief Executive Officer and senior management team. Worked closely with Sales and Marketing to coordinate trade shows and act as brand ambassador. • Provided executive level support to the Chief Executive Officer and senior management team• Coordinated Board of Directors Meetings and onsite client and prospective client visits• Office management duties including contract negotiation, purchasing, and managing Security Officers • Planned and executed all trade shows, user group meetings, conferences, and special client events with an annual budget in excess of $500k • Managed client contract execution and distribution, press release process, and all direct client communication • Coordinated ‘Request for Proposal’ responses • Maintained internal & external websites to include prospect & client databases• Trained new employees on timekeeping and scheduling software• Coordinated corporate sponsorships, holiday gifts, and executive level holiday cards