Natalie Wright Email & Phone Number

Cambridge, England, United Kingdom

I am a Beauty Guide and Content Creator and have worked in the John Lewis partnership for 24 years. I love being able to use my skills to deliver customers with inspirational, impartial Beauty Advice across the wealth of Beauty Brands we sell In store and Online through personalised one to one appointments in store. I also deliver virtual appointments as well as utilising my John Lewis Instagram account to deliver Beauty Content that reaches a different demographic through tutorials, tips and tricks and my extensive product knowledge. I have worked on many brand collaborations delivering on creative Briefs aswell as assisting and hosting Live shopping events online. Day to Day tasks include managing bookings, promoting the services through events in store an locally, making sure I am hitting my Personal KPI's and the team are hitting counter targets/budgets. I keep on top of mandatory training as well as counter training and new launches so my knowledge is always up to date and expanding. I have made great connections with stakeholders within my job and am often asked for my input in new developments within my role. I am a buddy for new starters and am the longest standing team member of the Beauty Society in Cambridge so I help coach new starters so they understand the role and what is expected and can achieve their full potential.

Cambridge, England, United Kingdom

Serving Customers in the Impulse Beauty Area, Showcasing a high level of customer service as well as managing stock levels, general housekeeping, building relationships with brand managers to arrange training and visual merchandising standards. I also took on an additional role within Beauty as health and safety manager completing WISHH paperwork as and when necessary. I also carried out Consultant Inductions and discount training

Cambridge, England, United Kingdom

Serving Customers in the Fragrance area using my expertise to help them find their perfect scent, keeping customer service at a high level as well as maintaining stock levels and visual merchandising standards. Building relationships with brands to get up to date training to build my knowledge in the Fragrance area. I also took on additional roles within the Beauty Hall assisting Brand Consultants with mandatory training, filling in rotas and additional admin.

Cambridge, England, United Kingdom

Serving Customers in the Kitchenware Area, Showcasing a high level of customer service as well as managing stock levels, general housekeeping, building relationships with brands, attending training to enhance knowledge and maximise sales and adhering to visual merchandising standards, building Kitchen furniture and displaying it for customers to see, following through the process of customer orders and deliveries on higher ticket items and furniture. I also completed an NVQ in retail whilst in this role.

Performing Arts, As-Level Pass

Psychology, As-Level Pass

Photography, As- Level Pass

English Language, As-Level Pass