Nathan Gittins Email & Phone Number

Salt Lake City, UT, US

Draper, UT, US

Draper, UT, US

Salt Lake City, Utah, US

• Spearhead testing for direct selling agent software portal system, including test plans and test cases. Collaborate with outside teams to align on goals and best practices. Utilize Geb, Spock, and Protractor to develop.
• Built a base automation framework as a personal passion project, leading direction and architecture to provide extra support and benefits for the team.
• Served as senior quality engineer, leading a team of eight quality assurance specialists and developing multiple team members to achieve promotion.
• Improved speed and flexibility by upgrading core processes and tools.
• Fostered a culture of automation throughout the company.
• Tools &Technologies: Agile, Bamboo, Bitbucket, Geb/Spock, GIT, IntellJ, Java, JIRA, Protractor, Scrum, Zephyr

Salt Lake City, UT, US

• Constructed test plans and test cases to test point of sale system. Improved efficiency via process reviews. Developed automated tests and procedures leveraging API automation (Specflow, xUnit) and UI automation.
• Built the quality assurance department including practices and procedures from the ground up, championing ways to utilize QA across the organization.
• Led, mentored, and trained four quality assurance team members.
• Recognized as go-to quality Subject Matter Expert by multiple cross-functional teams.
• Gained in-depth understanding of system construction by collaborating with developers to identify risks.
• Tools &Technologies: Agile, AWS, DataDog, GIT, JIRA.Net, Octopus, Protractor, Scrum, Specflow (Cucumber), TeamCity, Test Rail, Visual Studio, xRay, xUnit

Salt Lake City, UT, US

Salt Lake City, UT, US

• Collaborated cross-functionally with developers to design and implement test plans, scripts, and procedures. Tested equipment control software. Analyzed and communicated testing results. Improved efficiency via process.
• Recognized as a leader, mentoring and coaching four junior QA team members.
• Identified multiple system and process improvements, streamlining operations.
• Decreased defects 25% via new and improved processes.
• Developed a standardized automation framework utilized companywide.
• Tools & Technologies: Agile, Azure Cloud, C++, CodedUI,.Net, Test Management (MTM), TFS, VersionOne, Visual Studio, Scrum

• Created test plans and cases. Tested.Net and Java web application and SSIS packages. Built database elements with frontend access. Supported decision making by reviewing business requirements.
• Led testing for multiple complex SSIS packages and developed robust QA process.
• Finalized and presented a key database project.
• Tools & Technologies: Agile, Java, JIRA, Master Control,.Net, Scrum, SSIS, SQL, TFS, Visual Studio

• Clarified Business Analyses documentation by reviewing compensation plans and business requirements to determine test needs. Wrote system test cases. Improved compensation plans by consulting with customers. Drove.
• Reduced initial coding and execution errors 70%.
• Decreased monetary issues in the system, driving compensation missed payouts to <2%.
• Tools & Technologies: Agile, Java,.Net, Scrum, SSIS, SSRS, SQL, Visual Studio

South Jordan, Utah, US

• Tested monthly credit card campaigns prior to implementation as well as any changes to technologies or systems. Created and updated campaigns, technologies, and website documentation.
• Oversaw a team of three, serving as lead project manager for tax system documentation and implementation.
• Automated legacy processes to more modern technology, improving efficiency.
• Tools & Technologies: Lexis Nexis, SQL

US

• Accomplishments: Reduced errors in compensation payouts company wide. Improved distributor’s satisfaction with timelier handling of compensation errors or questions. Aided in implementing new system which required.
• Duties: Test any new changes to compensation plans, led team in testing and insuring Distributors were paid correct compensation and made corrections when necessary.
• Technologies: MSQL, Microsoft Access, Crystal

• Accomplishments: Kept customers highly satisfied with all electronic binders.
• Duties: Scan new sets of documents from clients with minimal errors and high quality. Design electronic binders of documentation for the client to quickly and easily use. Ensured all text was legible for the customers.
• Technology: Adobe PDF, Scanning

• Accomplishments: Successfully completed project well ahead of expected time frame. Completed task with minimal errors.
• Duties: Using data entry techniques quickly entered medical records into secure database.

Bachelor’S Degree, Management Information Systems

Associate’S Degree, Business

High School, General Education