Neil Pickles Email & Phone Number

London, England, United Kingdom

Working within the Standards department ensuring that all of our complaints are administered correctly in a swift and timely manner across multiple procedures, and including the Party’s various appeals processes, including during higher intensity periods such as during the 2024 General Election.I provide clear and concise advice to members of the party, public and internal stakeholders. Working with Hoowla as our case management system, and with events happening that require me to with with multiple people across departments, with Membership, Press and other teams to ensure sensitive cases which can end up becoming of public interest are handled correctly.I also work helping manage our large group of volunteers, providing support to them in order that we get outcomes swiftly and effectively. I also work to ensure that all personal information is handled sensitively and confidentially, in line with GDPR and other data protection laws.

London, England, United Kingdom

Within the Member and Volunteer services team with Liberal Democrat HQ, I day to day handle enquiries from members - both by email and phone calls - often liaising with other departments to solve problems or answer questions. In addition to this I help with processing membership fees & donations, providing additional onsite support with conferences & events, and aid with other administrative tasks within the party. Currently on Secondment to the Standards Office within the party, working on our complaints process, ensuring complaints are resolved swiftly and whilst complying with safeguarding and confidentiality measures in sensitive cases.

London, England, United Kingdom

Campaign Organiser in Carshalton and Wallington for the Liberal Democrats, with responsibilities for finding, recruiting and organising activists, as well as associated office duties, to assist in the campaign to win the Carshalton & Wallington constituency for the Liberal Democrat’s, and with the Sutton London Borough elections in May 2022.

London, England, United Kingdom

Part time “kickstart” role, involving completing administrative tasks, finding and evaluating potential properties for investment, both buying to let and rent to rent.

Brighton, England, United Kingdom

Dunfermline, Scotland, United Kingdom

Working across multiple departments, from picking items to be processed for delivery, to processing items returned by customers, to being part of the refurbishment process for returned Amazon branded electronic products. I was required to work at a fast pace with targets set, as well as to learn quickly as I could be moved from one process to another at a moments notice.

Msc, Development Economics

Graduated having completed a dissertation entitled "Wage Trends in post-Apartheid South Africa: A study of the race wage gap in South.

Bachelor Of Arts - Ba, Economics And Politics, 2:1

Activities and Societies: Economics Society (Secretary 2017-18)Graduated with a 2:1 in Economics and Politics, having completed.

Bachelor Of Arts - Ba, Economics And Political Science

Study abroad semester at Carleton University, Ottawa, Canada. Completing this, I was awarded credits for the semester at my home.

Education record

Completed qualifications including an Advanced Higher in Graphic Communication (B) and 7 Highers grade A-C, including Mathematics (B).