AeroLeads people directory · profile
Neil Smith Email & Phone Number
Director of Customer Success - UK and I, Nordics and South Africa
at
Arctic Wolf
1 work email found
@haystackapp.io
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Director of Customer Success - UK and I, Nordics and South Africa
Location
Newcastle Upon Tyne, England, United Kingdom
Company size
Who is Neil Smith? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Neil Smith is listed as Director of Customer Success - UK and I, Nordics and South Africa at Arctic Wolf, a company with 3184 employees, based in Newcastle Upon Tyne, England, United Kingdom. AeroLeads shows a work email signal at haystackapp.io and a matched LinkedIn profile for Neil Smith.
Neil Smith previously worked as Customer Success Director at Haystack and Customer Experience Director at Nbs.
Company email context
Email format at Arctic Wolf
This section adds company-level context without repeating Neil Smith's masked contact details.
{first}@haystackapp.io
86% confidence
AeroLeads found 1 current-domain work email signal for Neil Smith. Compare company email patterns before reaching out.
Profile bio
About Neil Smith
▪ 8 years Director level experience▪ Business transformation and growth▪ Customer and commercial focus▪ Private equity, IPO and SAAS▪ Customer Success Leadership▪ Strategic and operational mindset▪ People and team leader▪ Values driven leader
Listed skills include Team Management, Management, Customer Service, Project Planning, and 7 others.
Current workplace
Neil Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Arctic Wolf
9 roles
Neil Smith work experience
A career timeline built from the work history available for this profile.
Customer Success Director
Current
May 2022 - Present
Customer Experience Director
Reporting directly to CEOPrivate equity and IPOSenior Leadership Team accountability for Customer Success, Onboarding, Support and ServiceScaling teams from creation to headcount of 50
Oct 2018 - Feb 2022
Director Of Global Support
Reporting to COOPrivate equityScaling teams from creation to headcount of 15
Jan 2018 - Oct 2018
Director Of Customer Operations
Riba Enterprises Ltd
Reporting to COOSenior Management Team accountability for Customer Success, Onboarding, Support and ServiceSetup of Customer Success teams and functionPeriod with direct line management for Sales, Marketing and Quality AssuranceScaling teams from creation to headcount of 60
Jan 2016 - Jan 2018
Head Of Customer Experience
Riba Enterprises Ltd
Accountability for Customer Support, Service, Training and Retail SalesSetup of Customer Engagement team and functionScaling teams from creation to headcount of 40
Apr 2013 - Jan 2016
Customer Centre Manager
Riba Enterprises Ltd
Mar 2009 - Apr 2013
Software Support Coordinator
Riba Enterprises Ltd
Sep 2007 - Mar 2009
Technical Support
Mar 2005 - Sep 2007
Team & coworkers
Colleagues at Arctic Wolf
Other employees you can reach at arcticwolf.com. View company contacts for 3184 employees →
TJ
Thomas Jensen
Colleague at Arctic Wolf
Salt Lake City, Utah, United States, United States
View →
GA
Gary Arthur
Colleague at Arctic Wolf
San Antonio, Texas, United States, United States
View →
CD
Conner Dahl
Colleague at Arctic Wolf
Eden Prairie, Minnesota, United States, United States
View →
AC
Anna Connelly
Colleague at Arctic Wolf
Greater Minneapolis-St. Paul Area, United States
View →
RE
Ruth Erikstrup
Colleague at Arctic Wolf
Greater Minneapolis-St. Paul Area, United States
View →
RK
Rajko Krall
Colleague at Arctic Wolf
Greater Munich Metropolitan Area, Germany
View →
AS
Aaron Stroeing, Mba
Colleague at Arctic Wolf
Greater Minneapolis-St. Paul Area, United States
View →
VA
Varun Anduri
Colleague at Arctic Wolf
Waterloo, Ontario, Canada, Canada
View →
SS
Saba S.
Colleague at Arctic Wolf
Cologne, North Rhine-Westphalia, Germany, Germany
View →
CV
Corri Viechweg
Colleague at Arctic Wolf
Waterloo, Ontario, Canada, Canada
View →
Thomas Jensen
Colleague at Arctic Wolf
Salt Lake City, Utah, United States, United States
View →
GA
Gary Arthur
Colleague at Arctic Wolf
San Antonio, Texas, United States, United States
View →
CD
Conner Dahl
Colleague at Arctic Wolf
Eden Prairie, Minnesota, United States, United States
View →
AC
Anna Connelly
Colleague at Arctic Wolf
Greater Minneapolis-St. Paul Area, United States
View →
RE
Ruth Erikstrup
Colleague at Arctic Wolf
Greater Minneapolis-St. Paul Area, United States
View →
RK
Rajko Krall
Colleague at Arctic Wolf
Greater Munich Metropolitan Area, Germany
View →
AS
Aaron Stroeing, Mba
Colleague at Arctic Wolf
Greater Minneapolis-St. Paul Area, United States
View →
VA
Varun Anduri
Colleague at Arctic Wolf
Waterloo, Ontario, Canada, Canada
View →
SS
Saba S.
Colleague at Arctic Wolf
Cologne, North Rhine-Westphalia, Germany, Germany
View →
CV
Corri Viechweg
Colleague at Arctic Wolf
Waterloo, Ontario, Canada, Canada
View →
FAQ
Frequently asked questions about Neil Smith
Quick answers generated from the profile data available on this page.
What company does Neil Smith work for?
Neil Smith works for Arctic Wolf.
What is Neil Smith's role at Arctic Wolf?
Neil Smith is listed as Director of Customer Success - UK and I, Nordics and South Africa at Arctic Wolf.
What is Neil Smith's email address?
AeroLeads has found 1 work email signal at @haystackapp.io for Neil Smith at Arctic Wolf.
Where is Neil Smith based?
Neil Smith is based in Newcastle Upon Tyne, England, United Kingdom while working with Arctic Wolf.
What companies has Neil Smith worked for?
Neil Smith has worked for Arctic Wolf, Haystack, Nbs, Riba Enterprises Ltd, and Sage.
Who are Neil Smith's colleagues at Arctic Wolf?
Neil Smith's colleagues at Arctic Wolf include Thomas Jensen, Gary Arthur, Conner Dahl, Anna Connelly, and Ruth Erikstrup.
How can I contact Neil Smith?
You can use AeroLeads to view verified contact signals for Neil Smith at Arctic Wolf, including work email, phone, and LinkedIn data when available.
What skills is Neil Smith known for?
Neil Smith is listed with skills including Team Management, Management, Customer Service, Project Planning, B2B, Technical Support, Crm, and Team Leadership.
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