Nicholas Graham Email & Phone Number

New York, New York, United States

• Managing the overall planning, control, status reporting and delivery of projects from start to completion to ensure that project goals and objectives are met within the agreed upon time, scope, budget and resource.
• Project performance reporting to senior management and within the PMO
• Delivered a vaccine verification software that ensured the health and safety of 500+ staff and all guests across 13 office locations.
• Supported the transition of staff from in-office to fully remote, and into hybrid status through COVID Planning and Response Team and Future of Work Project.

San Francisco, California, United States

• Provided executive support to SVP of Operations, VP of Finance, VP of Human Resources, VP of General Counsel, VP of Real Estate and Workplace Strategy, COVID Planning and Response Team, and Operations Leadership Team.
• Managed agendas and meeting minutes, and tracked deliverables for Operations Leadership Team and individual Operations team meetings
• Managed and optimized 4 executive calendars to ensure productivity
• Led special projects for broader Operations department initiatives, including team retreats, new hire onboarding, office events, and team outings.
• Managed executive inbox for improved response times

San Francisco Bay Area

• Point of contact for all aspects of events for marketing, business development, and direct sales teams, including planning and logistics, creation of promotional materials, and development of marketing collateral.
• Executed B2B event series that acquired 30 marketing qualified leads and converted key partner per event (baseline value)
• Developed and scaled Care Pro event series across company markets to retain and reactivate community of 300 care professionals
• Created and oversaw process for evaluating tradeshows and engagement for business development team
• Collaborated with design to build tradeshow displays and promotional materials

San Francisco Bay Area

• Managed online community of 3,000+ partners, including marketers, influencers, and brands. Provided educational content through video, design, webinars, and blog posts to increase engagement and reactivate users.
• Built and managed an online (Facebook) community of over 2,000 active members
• Produced company culture video for onboarding new clients and recruiting employees
• Developed resource center (GearLaunch Hub) for educating new clients to increase sales

San Francisco Bay Area

• Consulted with startups and nonprofits to provide marketing solutions through strategy and campaign management.
• Developed Facebook ads campaign to achieve 60% of overall concert ticket sales
• Created and organized press event with 150+ attendees and local and state news coverage
• Acquired 1,000 organic Instagram followers via influencers and cross-promotional content strategies
• Designed e-commerce store and created cross-promotional campaign to sell out company merchandise ($1,000)
• Amassed 200+ mailing list during nonprofit event and produced recap video for future funding efforts

Hanover, New Hampshire

• Developed and distributed content across social media and email for Guarini School of Graduate Studies at Dartmouth College (Facebook, Instagram, Twitter/X).
• Admissions video used by Director of Graduate Recruitment at conferences and recruitment events across the country
• Production of YouTube videos and email assets to increase company newsletter open rate (44% to 50%) and click-through rate (9% to 15%)
• Increased Weekly Facebook impressions (8x) and reach (10x)
• Created widely shared and retweeted content by Dartmouth College and graduate schools across campus

Hartford, Connecticut Area

Managed social media channels and promotion of live events for Performance Ensemble 20/20.

White Plains, New York

Conducted database entry, mailing logistics, and acquisition of silent auction gifts for annual gala.

Master’S Degree, Cultural Studies, 3.6

Bachelor’S Degree, Classical Music Performance, Clarinet, 3.6

Classical Music Performance, Clarinet