Overall management and responsibility of the Carepark car parking portfolio in NSW & ACT.

Managing a portfolio of sites across Sydney CBD/ Greater Sydney, Head of TMS operations and NSW Hospitals.My responsibilities include P&L, managing budgets and commercial arrangements, Relationship & Contract Management, Leadership, Project management, development and enhancement of sites /staff, business development and ensuring efficient Operations/ KPI’s are achieved.

• Managing Five Major Contracts with Sydney Airport – End of month billing, Contract Management, Weekly/ Monthly reports, Liaising with Contract managers, Operations Managers & Duty Managers.• Operations – Managing all Landside operations, Airside Operational assistance, Co-ordinaton of re-fuelling for Carbridge, Sydney Airport, Swissport, DNATA & Qantas and Co-ordination of Charters/ ADHOC requirements.• Staff Management – Managing a team of Operation Co-ordinators, Duty Managers, Supervisors & drivers. On the job training, supervision, development and performance management. To date I have recruited and assisted with training for 6 operation co-ordinators, 3 re-fuellers, 2 Duty Managers and 3 supervisors. • Reports – compiling Weekly, Monthly, Quarterly reports in accordance with contractual obligations. Review and discussion of KPIs, Policies & Procedures and on-going development of services. • Operations Administration – Ensuring National Fatigue compliance is monitored and executed effectively, WHS Audits & Compliance, Purchase Orders, Management of Fleet register and the investigation and formal response to customer and client complaints, and development of necessary procedural changes as a result.• Administration – Rostering and Overtime Management, Annual Leave applications, resolution of staff queries, monitoring and maintenance of fleet presentation and liaising with Sydney Airport partners.

My duties and responsibilities include but are not limited to:• Assist the Area Manager and Store Manager run a Multi-million pound business;• In the absence of the Store Manager, assume full responsibility of the store and directly report to the Area Manager • Responsible for supporting the training/ development of employees (Present and new) in store;• Ensure sales and productivity targets are met/ KPI’s/ ordering of stock/ inventory;• Authorise the duties and responsibilities of employees in store;• Responsible for implementing and compliance of Health & Safety and due diligence measures;• Provide excellent customer service, deal with customer complaints and incidents;Objectives – to assist the Area/ Store Manager in achieving the highest sales possible, whilst ensuring an efficient and co-operative working environment, excellent customer service, consistent store standards, minimal costs, optimum productivity, tightly controlled inventory and price change, strong due diligence and accurate accounts.

A fast-paced and challenging 12 month Management Scheme geared at future Senior Managers. I undertook placements in-store whilst completing special projects and training programmes to gain a varied and thorough commercial grounding. I gained experience in a diverse selection of areas, most notably KPI’s, Management Skills & Techniques, Customer Service, Human Resources and Marketing. REPRESENTED MY STORE FOR ATTENDANCE IN CELEBRATION OF ALDI UK SPONSORING THE GB OLYMPIC TEAM OF RIO 2016

Providing development and improvement of key skills, such as Teamwork, Confidence, Resilience, Communication, Leadership, and Decision Making. Dealing with a wide range of people and ages from different communities has allowed me to understand others and have respect for race and diversity. Level 4 FA referee (Categorised in the top 4% of Referees in England).

Personal Assistant to Tom Buckett, NOMINATED OLYMPIC TORCH BEARER 2012Coaching Tom primarily with his recuperation from a life changing accident in 2010 whilst assisting with his education and development. Since working closely with Tom on raising his confidence and self-awareness, he successfully achieved: - Level 1 & 2 FA Certificate in Coaching and acquired two Jobs through his Coaching Qualification.

RUNNER UP AWARD FOR SCIENCE & TECHNOLOGY CATEGORY SENTINEL BUSINESS AWARDS 2014As a Co-Founder, I was involved in all aspects of the business – e.g. Business development, Sales, Marketing, Media and Finance.

• Working in an advisory capacity with the Board of Directors i.e Project development, Marketing, decision making;• Point of communication between the Board of Directors, Company Shareholders and Partners,• Assist in Projects ranging from Business Marketing/ Media/ Sales/ Elite Sports affairs;• Responsibility for accounts and budgets; Managing development and improvement of the website;• Assist with maintaining office systems, administrations, operations processes, data management;• Arranging travel and accommodation and, occasionally, travelling with senior staff to provide general assistance;• Organising and maintaining diaries and making appointments; Take minutes at meetings;• Conduct background and market research and presenting findings; Producing documents, reports and presentations;• Work throughout the various aspects of the company to gain a thorough and solid foundation.