Enterprise Customer Success Manager
Current
May 2024 - Present
AeroLeads people directory · profile
Nick Ushinski Email & Phone Number
Enterprise Customer Success Manager at CyberArk
at
CyberArk
1 work email found
@connected2fiber.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Enterprise Customer Success Manager at CyberArk
Location
Bellingham, Massachusetts, United States
Company size
Who is Nick Ushinski? Overview
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Quick answer
Nick Ushinski is listed as Enterprise Customer Success Manager at CyberArk at CyberArk, a company with 1670 employees, based in Bellingham, Massachusetts, United States. AeroLeads shows a work email signal at connected2fiber.com and a matched LinkedIn profile for Nick Ushinski.
Nick Ushinski previously worked as Enterprise Customer Success Manager at Cyberark and Senior Product Solutions Engineer at Asurion. Nick Ushinski holds Bachelor Of Science, Management Information Systems, Magna Cum Laude from University Of Massachusetts Dartmouth.
Company email context
Email format at CyberArk
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{first_initial}{last}@connected2fiber.com
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AeroLeads found 1 current-domain work email signal for Nick Ushinski. Compare company email patterns before reaching out.
Profile bio
About Nick Ushinski
With over a decade of experience spanning Tech Support, Product Management, Customer Success, and Project Management, I've cultivated a comprehensive understanding of the intricacies involved in making customers successful. This journey has equipped me with a keen insight into customer pain points and the strategies necessary to address them effectively.My passion lies in helping individuals and organizations understand their shared objectives, aligning cross-functional teams, and driving solutions from conception to fruition. With my empathetic approach, I bridge the gap between customer needs and internal processes, enabling seamless collaboration and the delivery of impactful solutions.I thrive on fostering a culture where everyone is aligned toward a common goal: ensuring both customers and the business achieve success. Let's connect and collaborate on driving positive outcomes together!
Listed skills include Enterprise Software, Technical Support, Customer Service, Data Backup Solutions, and 30 others.
Current workplace
Nick Ushinski's current company
Company context helps verify the profile and gives searchers a useful next step.
Cyberark
14 roles
Nick Ushinski work experience
A career timeline built from the work history available for this profile.
Senior Product Solutions Engineer
- Led and managed enterprise-scale initiatives (Amazon, Costco CA, RBI, and others) and oversaw product launches, timelines, progress, goals, milestones, and schedules with leadership and identified and resolved risks.
- Established and led streamlined triage process for customer-driven feature requests, facilitating seamless collaboration between Development teams, resulting in consistent achievement of 100%+ of customer development.
- Managed, scoped, and led Popeyes Kitchen’s transition from IVR to SMS by implementing Simplr’s new automated chat bot platform which resulted in an additional $60k+ revenue per quarter.
- Championed cross-functional collaboration among technical and nontechnical teams to institute standardized customer implementation process, reducing onboarding time from 3 months to 1 month.
Oct 2022 - Apr 2024
Technical Product Manager
- Drove vision, strategy and roadmap, and overall success for data foundations (Ingestion, ETL, Data warehouse, and Annotations) via technology solutions that satisfied varied and rapidly evolving business.
- Partnered with Machine Learning and Clinical Operations teams to facilitate requirements and ensured alignment with technology partners (Encord, Centaur, Reify), leading to 50% faster and more accurate medical.
Mar 2022 - Sep 2022
Product Manager
- Functioned as thought partner and technical leader and ideated new products, such as new “Connected Web Offering,” and new experiences and supported product software roadmaps for B2B SaaS platform.Highlights:
- Drove new “Connectbase Web Offering” tool from ideation to launch with an estimated ROI of 30% in its first quarter.
- Groomed backlog of 800+ user ideas, bringing efficiency to Scrum sprint development and leading to fully complete Scrum development cycles.
May 2021 - Mar 2022
Senior Customer Success Manager
- Continued to manage existing customers while adding first enterprise partners (Verizon and Comcast) to portfolio to drive complex launches in custom environments.Highlights:
- Achieved 120%+ net dollar retention with multiple enterprise-scale customers while leading product launches with Verizon, and Comcast.
Sep 2020 - May 2021
Customer Success Manager
- Managed and partnered with 40+ telecom-based companies to drive product adoption and recognized gaps in product for future improvements.Highlights:
- Built new processes from ground up on transitioning new customers from Sales to CSMs that included CSM led trainings and implementations which led to onboarding times being reduced from several months to less than a.
Sep 2018 - Sep 2020
Technical Support Engineer Iv
Supported admins with upgrades and optimization in their on-premise environments for B2B backup software and provided support for SaaS solution.
May 2017 - Aug 2018
Technical Support Engineer Iii
May 2014 - May 2017
Technical Support Engineer Ii
Jun 2012 - May 2014
Learning Commons Assistant
May 2011 - Jun 2012
Resident Assistant
University Of Massachusetts Dartmouth
Aug 2010 - Jun 2012
Junior Autocad Detailer
University Of Massachusetts Dartmouth
Sep 2008 - Jun 2012
It Intern / Assistant
Colleges Of Worcester Consortium
May 2011 - Aug 2011
Tech / Sales Associate
Sep 2006 - Aug 2010
Team & coworkers
Colleagues at CyberArk
Other employees you can reach at cyberark.com. View company contacts for 1670 employees →
MF
Maya Fridman
Colleague at Cyberark
Israel, Israel
View →
TD
Tal Dahan
Colleague at Cyberark
Petah Tikva, Center District, Israel, Israel
View →
CG
Carmella Goll
Colleague at Cyberark
Rishon Lezion, Center District, Israel, Israel
View →
DS
Diego Sucharczuk
Colleague at Cyberark
South District, Israel, Israel
View →
YZ
Yaron Zorea
Colleague at Cyberark
Kfar Yedidya, Center District, Israel, Israel
View →
AA
Alex Abramov
Colleague at Cyberark
Tel Aviv District, Israel, Israel
View →
MK
Meital Koren
Colleague at Cyberark
Israel, Israel
View →
JC
Jean Christophe Vitu
Colleague at Cyberark
France, France
View →
DO
David Olusesan
Colleague at Cyberark
Greater Calgary Metropolitan Area, Canada
View →
OK
Omri Kosovsky
Colleague at Cyberark
Petah Tikva, Center District, Israel, Israel
View →
Maya Fridman
Colleague at Cyberark
Israel, Israel
View →
TD
Tal Dahan
Colleague at Cyberark
Petah Tikva, Center District, Israel, Israel
View →
CG
Carmella Goll
Colleague at Cyberark
Rishon Lezion, Center District, Israel, Israel
View →
DS
Diego Sucharczuk
Colleague at Cyberark
South District, Israel, Israel
View →
YZ
Yaron Zorea
Colleague at Cyberark
Kfar Yedidya, Center District, Israel, Israel
View →
AA
Alex Abramov
Colleague at Cyberark
Tel Aviv District, Israel, Israel
View →
MK
Meital Koren
Colleague at Cyberark
Israel, Israel
View →
JC
Jean Christophe Vitu
Colleague at Cyberark
France, France
View →
DO
David Olusesan
Colleague at Cyberark
Greater Calgary Metropolitan Area, Canada
View →
OK
Omri Kosovsky
Colleague at Cyberark
Petah Tikva, Center District, Israel, Israel
View →
1 education record
Nick Ushinski education
FAQ
Frequently asked questions about Nick Ushinski
Quick answers generated from the profile data available on this page.
What company does Nick Ushinski work for?
Nick Ushinski works for CyberArk.
What is Nick Ushinski's role at CyberArk?
Nick Ushinski is listed as Enterprise Customer Success Manager at CyberArk at CyberArk.
What is Nick Ushinski's email address?
AeroLeads has found 1 work email signal at @connected2fiber.com for Nick Ushinski at CyberArk.
Where is Nick Ushinski based?
Nick Ushinski is based in Bellingham, Massachusetts, United States while working with CyberArk.
What companies has Nick Ushinski worked for?
Nick Ushinski has worked for Cyberark, Asurion, Iterative Health, Connectbase, and Hewlett Packard Enterprise.
Who are Nick Ushinski's colleagues at CyberArk?
Nick Ushinski's colleagues at CyberArk include Maya Fridman, Tal Dahan, Carmella Goll, Diego Sucharczuk, and Yaron Zorea.
How can I contact Nick Ushinski?
You can use AeroLeads to view verified contact signals for Nick Ushinski at CyberArk, including work email, phone, and LinkedIn data when available.
What schools did Nick Ushinski attend?
Nick Ushinski holds Bachelor Of Science, Management Information Systems, Magna Cum Laude from University Of Massachusetts Dartmouth.
What skills is Nick Ushinski known for?
Nick Ushinski is listed with skills including Enterprise Software, Technical Support, Customer Service, Data Backup Solutions, Databases, Saas, Storage, and Data Center.
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